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ALTITUDE 2019 | Your SaaSOps Platform

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The Day 2 opening keynote, led by BetterCloud’s Chief Product Officer, Jim Brennan, shares BetterCloud’s vision, demonstrates new product announcements, and presents our strategic roadmap. Jim will present on BetterCloud’s product pillars and the top use cases this functionality will enable.

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ALTITUDE 2019 | Your SaaSOps Platform

  1. 1. Your Platform Jim Brennan, Chief Product Officer @ BetterCloud
  2. 2. #SaaSOps SaaSOps noun : a practice referring to how software-as-a-service (SaaS) applications are managed and secured through centralized and automated operations (Ops) resulting in reduced friction, improved collaboration, and better employee experience
  3. 3. #SaaSOps Users Application Configurations Permissions Data
  4. 4. #SaaSOps Users Application Configurations Permissions Data rs Application Configurations Data sers Application Configurations ermissions Data Users Applicatio Configuratio Permissions Data Application Configurations Permissions Users App Config Permissions Data Data
  5. 5. #SaaSOps Users Application Configurations Permissions Data rs Application Configurations Data sers Application Configurations ermissions Data Users Applicatio Configuratio Permissions Data Application Configurations Permissions Users App Config Permissions Data Data
  6. 6. #SaaSOps
  7. 7. #SaaSOps TechCrunch, 2019 CNBC,,2019 TechCrunch,,2019 Fossbytes, 2019 Independent, 2019 Security Boulevard, 2019 ZDNet, 2019 TechTarget, 2019
  8. 8. #SaaSOps How do we deal with these challenges?
  9. 9. #SaaSOps Ingredients of a Platform Empowered Outcomes User Orchestration Data Protection Operational Intelligence Configurations Insights Interactions Universal Integrations
  10. 10. #SaaSOps Ingredients of a Platform P L A T F O R M Automation ReportingAnalytics Audit Delegated Administration U S E C A S E S User Orchestration Data Protection Platform Extensions Policy S T A T E F U L U S E R & A S S E T I N T E R A C T I O N G R A P H CONFIGURATIONS RELATIONSHIPS HISTORIES INTEGRATIONS Platform Extensions Empowered Outcomes BetterCloud Operational Intelligence Universal Integration We are building your SaaSOps Platform
  11. 11. #SaaSOps EMPOWERED OUTCOMES
  12. 12. #SaaSOps User Orchestration HARIT PATEL Senior Product Manager
  13. 13. #SaaSOps Orchestrating Users across SaaS Apps
  14. 14. #SaaSOps Orchestrating Users across SaaS Apps
  15. 15. #SaaSOps 2-Factor Authentication Alerts DELIVERED
  16. 16. #SaaSOps On Demand Workflows DELIVERED
  17. 17. #SaaSOps Office 365 - Onboarding & Offboarding DELIVERED
  18. 18. #SaaSOps Actions | Alerts 440+
  19. 19. #SaaSOps Actions | Alerts 7 Million
  20. 20. #SaaSOps
  21. 21. #SaaSOps What’s Coming?
  22. 22. #SaaSOps Templates and Community Customize the most commonly adopted automation patterns. Orchestrate repetitive user management processes.
  23. 23. #SaaSOps PROTOTYPE
  24. 24. #SaaSOps Delegate access to more users Enable users to be able to self serve, instead of all requests coming back to IT. IT
  25. 25. #SaaSOps License Management Automatically cash-in or re-allocate unused licenses. Manage spend for SaaS applications
  26. 26. #SaaSOps $6,000,000Cash in this room!
  27. 27. #SaaSOps AVAILABLE TODAY License Management Automatically cash-in or re-allocate unused licenses. Manage spend for SaaS applications
  28. 28. #SaaSOps cting Your Users Users Community Templates Groups Licensing Offboarding Delegation Orchestrating the SaaS world
  29. 29. #SaaSOps Data Protection PETER BILALI Director of Product Strategy
  30. 30. #SaaSOps Protecting the End User
  31. 31. #SaaSOps File Storage & Collaboration Security
  32. 32. #SaaSOps Content Scanning Policies DELIVERED
  33. 33. #SaaSOps OneDrive & SharePoint Online DELIVERED
  34. 34. #SaaSOps Assets added Daily 1,000,000
  35. 35. #SaaSOps 5,000,000,000 Assets Secured
  36. 36. #SaaSOps What’s Coming?
  37. 37. #SaaSOps Uncover files with sensitive data across your cloud file storage systems Targeted Content Scans In Beta Now! bttr.cl/scan
  38. 38. #SaaSOps Advanced Controls to Reduce False Positives
  39. 39. #SaaSOps Audit and administer both Drive and Shared Drive files from a single place to ensure the right users have access to the right files Shared Drives
  40. 40. #SaaSOps Looking Beyond Files
  41. 41. #SaaSOps Looking Beyond Files
  42. 42. #SaaSOps Protecting Your User’s Interactions API - Custom Data Tickets Third Party Apps Files Devices Code Repos Chat / Email
  43. 43. #SaaSOps OPERATIONAL INTELLIGENCE
  44. 44. #SaaSOps Operational Intelligence JULIA FLOREAK Product Manager
  45. 45. #SaaSOps SaaSOps noun : a practice referring to how software-as-a-service (SaaS) applications are managed and secured through centralized and automated operations (Ops) resulting in reduced friction, improved collaboration, and better employee experience
  46. 46. #SaaSOps SaaS is the Nucleus
  47. 47. #SaaSOps USERS CHAT COMMENTS TICKETS APPLICATIONS INTRANET REPOS GROUPS VIDEO FILES FOLDER DEVICES
  48. 48. #SaaSOps Intelligent Use Cases
  49. 49. #SaaSOps jane.smith@bettercloud.com j.smith@bettercloud.com jane@bettercloud.com jane.smith jsmith jane@onmicrosoftbettercloud.com
  50. 50. #SaaSOps User on Day One Promotion Acquisition Last Day of Employment More and more access to files, folder, features and apps added Does the user have too much access?
  51. 51. #SaaSOps Owned by Shared with Special Project: Strategy 2 GROUPS 8 GROUPS jane@bettercloud.com jane@bestcloud.com jane.smith@bestcloud.com 20 GROUPS Acquisition Employee Day 1 1 GROUP jane.smith@bettercloud.com 30 GROUPS Promotion
  52. 52. #SaaSOps Erwan Alankara PII Shared Publicly June Cha 402 Files Downloaded Marco Grayson 3 Failed Logins Jeremy Harris MFA not enabled Carry Grant Logged into Google Leah Stevens Jane Smith User role changed Remove from strategy folder REMOVE
  53. 53. #SaaSOps Where do we start?
  54. 54. #SaaSOps
  55. 55. #SaaSOps UNIVERSAL INTEGRATIONS
  56. 56. #SaaSOps
  57. 57. #SaaSOps EDDIE FONG Head of Enterprise Product
  58. 58. #SaaSOps + T H E F U T U R E O F W O R K Announcing a New Strategic Partnership IT IT SaaSOps End Users Smart Workspace Productivity Suites File Sharing Conferencing Identity Mgmt Device Management ITSM Project Management CRM Collaboration
  59. 59. #SaaSOps BetterCloud Platform API Action Extensions Scripting Platform Trigger Inputs Graph API
  60. 60. #SaaSOps Fletcher Richman CEO & Co-founder Platform API Panel Steve Galinsky Sr. System Engineer Colleen Alaimo Director, Information Technology and Business Operations Andy O’Rourke IT Automation Specialist
  61. 61. #SaaSOps This is just the beginning.
  62. 62. #SaaSOps PUBLICLY SHARED FILE SENSITIVE DATA FAILED LOGIN UNSHARE FILES REMOVE EXTERNAL PERMISSIONS SHARE CALENDAR WIPE DEVICE BetterCloud Integrations ACTIONS ALERTS ASSETS GROUPS USERS FILES DEVICES
  63. 63. #SaaSOps Action-Enabled Integrations Guided step by step experience In-app experience Same look and feel
  64. 64. #SaaSOps I N T R O D U C I N G . . . Custom Integrations
  65. 65. #SaaSOps
  66. 66. #SaaSOps Introducing the BetterCloud Integration Center
  67. 67. #SaaSOps Integration Community Contest ? Starting now until November 1st ? First Place Winner $1500 IN PRIZES ? You don’t have to be on Enterprise to join, visit www.bettercloud.com/integrationcontest Get more involved! Share your integrations with your community of peers & win prizes!
  68. 68. #SaaSOps I N T R O D U C I N G . . . BetterCloud Technology Integration Partner Program Access to Partner and Developer portals, Licenses Product and API training with continual technical support Promotion on BetterCloud website and Integration Center
  69. 69. #SaaSOps
  70. 70. #SaaSOps
  71. 71. #SaaSOps
  72. 72. #SaaSOps
  73. 73. #SaaSOps
  74. 74. #SaaSOps
  75. 75. #SaaSOps 450+ ACTIONS 41 INTEGRATIONS
  76. 76. #SaaSOps
  77. 77. #SaaSOps
  78. 78. #SaaSOps
  79. 79. #SaaSOps
  80. 80. #SaaSOps
  81. 81. #SaaSOps
  82. 82. #SaaSOps Your BetterCloud Platform P L A T F O R M Automation ReportingAnalytics Audit Delegated Administration U S E C A S E S User Orchestration Data Protection Platform Extensions Policy S T A T E F U L U S E R & A S S E T I N T E R A C T I O N G R A P H CONFIGURATIONS RELATIONSHIPS HISTORIES INTEGRATIONS Platform Extensions Empowered Outcomes Operational Intelligence Universal Integration

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