SAMPLE: Best Practices Brief


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Part of my electronic portfolio, this is an example of a best practices document for using a product.

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SAMPLE: Best Practices Brief

  1. 1. more ways to collaborate than ever before…
  2. 2. endless possibilities Over the years, our customers have demonstrated that when it comes to using Blackboard Collaborate, the POSSIBILITIES ARE ALMOST ENDLESS. Here are just 10 of the many ways you can put Blackboard Collaborate to work for your institution, each with it’s own mini-case study.
  3. 3. “ “ Christine Page Manager of Technology Integration and Resource Center The College of Saint Rose A substantial increase in value for this product has been achieved by thinking creatively about other potential uses. This innovation is exactly what keeps us—a small, private institution with a limited budget—able to justify expenses like Collaborate.
  4. 4. LIVE INSTRUCTION Traditional distance learning programs have low completion rates. Today’s instructors need a method to effectively engage students in a blended or totally online environment. 1
  5. 5. 42% 24% CASE STUDY 16.5% 8.5% Reduced Online Course Attrition Rate by 48% reduction in average $ spent per student increase in grades for students who listened to archives compared to those who only used slides 1
  6. 6. MEETINGS You can easily host effective meetings, significantly reducing travel and related costs and decreasing time away from the job. 2
  7. 7. CASE STUDY Dr. Kara Monroe Assistant Vice Provost Center for Instructional Technology Ivy Tech Community College SAVED $300,000 in a 12-month span by holding statewide staff meetings online “Blackboard Collaborate allows us to realize operational efficiencies in all facets of our institution through reduced travel costs, enhanced ability to provide on-demand services, and use of innovative strategies for faculty and staff development” 2
  8. 8. Instructors can easily convert session recordings to industry- standard MP3 and MP4 formats for students to stream or download to desktop, laptop, or ANY mobile device. 3 RECORDED CONTENT
  9. 9. CASE STUDY CASE STUDY students who listened to session archives increased grades 24% on quizzes and final exams compared to those who only used slides Students downloaded 23,000 session recordings in 2012 3
  10. 10. Expand your reach, attract more participants and presenters, and reduce travel and facilities costs by offering a virtual component to your conference or holding it completely online. 4 ONLINE CONFERENCE
  11. 11. CASE STUDY 150 506 eColloquium Total Participation 25-50 130 eColloquium Per-Session Attendance OnlineOffline OnlineOffline 4
  12. 12. MOBILE WEB CONFERENCING Today’s tech-savvy, constantly connected students want to participate in real-time classes and collaboration sessions on their mobile devices—from wherever they are. 5
  13. 13. CASE STUDY Jason Busbin Student Support Specialist University of West Georgia “Adding support for Android devices helps our accessibility initiative by giving students more options for communicating with their instructors at a distance. Students can attend a quick, on- the-go tutoring session or drop into an instructor's virtual office via their Android Smartphone. No computer required.” 5
  14. 14. Teachers can extend availability to students with a virtual office. Application sharing and queued chat for tutoring and online office hours provide an ideal learning environment. 6 VIRTUAL OFFICE HOURS
  15. 15. CASE STUDY Jane Himmel Associate Director, Center for Distributed Learning University of North Texas “An instructor came to me wanting to use Second Life for virtual office hours. I asked him what his goals were, and he said he wanted to be accessible and personalized. As soon as I showed him the video and screen sharing in Blackboard Collaborate enterprise instant messaging, he was SOLD.” 6
  16. 16. Expand geographical reach, attract more students and increase competitive advantage. Showcase your programs for prospective students and their parents online. Conduct orientation for new students and record the sessions for those who couldn’t attend. 7 STUDENT/PARENT ORIENTATION
  17. 17. CASE STUDY At their Virtual Open Week, 22 schools held 116 sessions for prospective students and their parents: 50% 90% of attendees said they were much more likely to study at the university of attendees said they would recommend to a friend 7
  18. 18. Online education is all about creating engaging learning environments. Bring in remote experts like writers or scientists to the virtual classroom or send students on a virtual field trip, such as a museum tour 8 REMOTE GUEST SPEAKER/VIRTUAL FIELD TRIP
  19. 19. SAVED $3,000–$4,000 by inviting guest experts to present virtually in one class CASE STUDY 8
  20. 20. PROFESSIONAL DEVELOPMENT Attract and retain qualified instructors and staff by providing cost-effective, ongoing professional development. Connect teachers on a campus-wide level to share best practices. Offer real-time or recorded training sessions for applications, tools, and administrative systems. 9
  21. 21. CASE STUDY CASE STUDY >2,000 INSTRUCTORS completed a faculty development workshop in the 2011-12 academic year 300TEACHERS participated in a 12-week, credit-bearing training course for faculty 9
  22. 22. Need additional methods to provide support and immediate assistance to students, faculty, and staff? Supplement your physical help desk or learning center. So students can get access to experts and resources without coming to campus. 10 VIRTUAL HELPDESK
  23. 23. CASE STUDY connected library services and help desks across 23 CAMPUSES 10
  24. 24. what’s next? Read 10 Cool Ways to Engage with Blackboard Collaborate white paper. Download now. Learn more about the key features and benefits of Blackboard Collaborate. View recorded demos. See how other customers are using Blackboard Collaborate in innovative ways. View case study library.
  25. 25. stay connected share your innovations learn from others