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With technological advances and globalization, many corporate libraries and information centers find themselves under increasing pressure to justify their expenses and express their value to the companies that employ them. To meet these challenges, library leaders need to know whether or not creating a strategy would have any profitable impact on staffing, structure and improve resources efficacy.
Best Practices, LLC conducted this research to help library and information center leaders compare scope, volume, cost, and delivery of library services at their companies with those at other organizations within the bio-pharmaceutical industry.
The key topics include:
Use of library staff, vendors and others in providing services
Cost recovery practices
Distribution of FTE hours by service category
Penetration of potential user base
Forces of change
- See more at: http://www.best-in-class.com/bestp/domrep.nsf/products/04F6DA94F3004F6565257B570047410A!OpenDocument#sthash.fK9P3EwG.dpuf