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In the final part of our series, John Dalton looks at how the American health system can narrow the gap from the rest of the developed world and attain the Triple Aim. The Triple Aim is the approach to optimizing health system performance by improving patient experience of care, the health of populations, and reducing the cost of health care.
John discusses some features that America could adapt from the health systems in France, Germany and the UK. John also covers some of the obstacles that currently block the path to Triple Aim and looks towards the future and how America can narrow the widening healthcare gap.
About the author: John Dalton joined BESLER as Senior Advisor in November 2005 after retiring from NCO Financial Systems where he was Vice-President, Sales and Marketing. He worked closely with Kathy Ruggieri in launching the Transfer DRG and IME products, as well as broadening our geographic footprint, breaking into several states where BESLER had not gone before. John retired at the end of 2010, but has continued to be active, serving on the Board of Trustees of the St. Joseph’s Healthcare System where he chairs the Strategic Planning Committee and as Honorary Trustee at Children’s Specialized Hospital, serving on the Audit & Compliance Committee. He’s also been active at Stevens Tech, where he recently wrote and produced two 20 minute videos, “Stevens & Sons: America’s First Family of Engineers,” and “Tales from Castle Stevens.” He was the 2013 recipient of the Stevens Alumni Award.
John is a former New Jersey Chapter President and National Board member. He received HFMA’s 2001 Morgan Award for lifetime achievement, recognizing his work in professionalizing revenue cycle management. John is the only New Jersey Chapter leader to receive that honor. He is a frequent contributor to Garden State FOCUS, and serves as Master of Ceremonies at the Chapter’s Annual Institute.
John has a bachelor’s degree in mechanical engineering from Stevens Institute of Technology and an MBA degree with a major in finance from the Stuart School of Management at Illinois Institute of Technology. In his leisure time, John enjoys grandkids, golf, travel, and running.