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Concepts in organizational communication


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Concepts in organizational communication

  1. 1. Concepts in Organizational Communication Presented by
  2. 2. Concepts  Communication a critical element of productive indulgence and interaction in all spheres of life.  Deals with linkage of people in function to achieve a desired goal within a context.  Transactional and interactive process in environment.  Without effective communication, organizational relationship patterns deteriorate; less productivity.  Organizational communication entails vital information transfer among employees
  3. 3. Concepts  Communication thus a process-oriented relationship of sharing  Involves body language, mannerisms, and idiosyncratic styles of presentations.  Essential skills and factors: active listening skills, resolving conflict, leadership strategies, communication types and cultures  Success of an organization depends immensely on principles of communication.
  4. 4. Active Listening  Vital in communication practice.  Effective communication entails hearing information and comprehension.  Attentiveness and posture factors to grasp intended message.  Entails decoding and giving meaning to symbols.  Requires deliberate attention and keenness to ensure that the message is comprehended.  Doesn’t necessarily entail spending long hours listening
  5. 5. Leadership Strategies  Requires the right skills for all executives and managers alike to enhance strategy formulation and eventual implementation.  Strategic leaders manage change, ambiguity, and crises in a congenial manner  Provide direction and inspiration to other employees.  Open to building ownership of the organization and aligning it to every workgroup in a manner that implements change and continuity.  Diverse knowledge of roles as chief strategists.  Analytical perspectives of designing and managing correct strategies.
  6. 6. Organizational Culture  Activities of workers and meanings people attach to these actions.  Entails factors such as values, visions, working register, norms, symbols, systems, and habits that define an organization.  Influence interaction between clients and stakeholders of the organization.
  7. 7. Healthy Organizational Culture  Accept and appreciate diversity  Fair treatment of staff,  respect for individual contribution in the firm  Invest in employee motivation and pride as an essential element in selling the company visions  Employees have equivalent chances to accomplish full potential
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