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Cloud Computing


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Cloud Computing

  1. 1. The Green Lining in Cloud Computing: A Model for Professional Service Organizations
  2. 2. Definition <ul><li>Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. </li></ul><ul><li>National Institute of Standards and Technology </li></ul><ul><li>working definition </li></ul>
  3. 3. Our Definition Happy, Productive Lawyer Cloud Technical Stuff
  4. 4. A New Entrepreneurial Business Model for Law <ul><li>Progressive, forward-thinking business whose business is law </li></ul><ul><li>Virtual environment, collaborative model </li></ul><ul><li>Flexible, agile with responsible allocation of resources </li></ul><ul><ul><li>Maximize each professional’s contribution and the value to clients </li></ul></ul><ul><ul><li>Scalability to rapidly adjust to client needs </li></ul></ul>
  5. 5. Our Environment <ul><li>Complex, data intensive applications </li></ul><ul><ul><li>Law practice content management systems </li></ul></ul><ul><ul><li>Document management platforms </li></ul></ul><ul><ul><li>Secure email networks </li></ul></ul><ul><ul><li>Digital dictation services </li></ul></ul><ul><ul><li>Billing/accounting/timekeeping service </li></ul></ul><ul><ul><li>Web/design and other marketing applications </li></ul></ul><ul><ul><li>Office - including outlook scheduling </li></ul></ul><ul><ul><li>Integration with legal mgmt calendars, smart phones, VOip </li></ul></ul>
  6. 6. Our Environment <ul><li>Virtual Power Users </li></ul><ul><ul><li>Remote access a must! </li></ul></ul><ul><ul><li>Collaboration vital to providing efficiencies and value </li></ul></ul>
  7. 7. <ul><li>Need to store and quickly access large amounts of data </li></ul><ul><ul><li>Scalable Litigation Model </li></ul></ul><ul><ul><ul><li>Massive file sizes in litigation - hundreds if not thousands of pages of scanned documents, emails, photographs, audio/video, etc. </li></ul></ul></ul><ul><ul><ul><li>Strict data retention and chain of custody requirements </li></ul></ul></ul><ul><ul><ul><li>Need to scale quickly and seamlessly </li></ul></ul></ul>Our Environment
  8. 8. Circumstances for Change <ul><li>Existing server unable to handle massive and growing volume of digital documents </li></ul><ul><ul><li>Work flow nearly crippled </li></ul></ul><ul><ul><li>Inability to handle existing load let alone scale to meet litigation case loads </li></ul></ul>
  9. 9. Circumstances for Change <ul><li>Network slow downs </li></ul><ul><ul><li>“ Hurry up and wait” - slow response caused frustrations, lost time, lower productivity </li></ul></ul><ul><ul><li>When programs hung, users tempted to hang themselves! </li></ul></ul><ul><li>Costly and disruptive to implement, maintain, and upgrade multiple applications </li></ul><ul><ul><li>Version control issues </li></ul></ul><ul><ul><li>Licensing headaches </li></ul></ul>
  10. 10. The Tipping Point Accidental deletion of one portion of a single client file took 1 ½ weeks to restore!
  11. 11. Examining Our Options <ul><ul><li>Review Capital Expenditures </li></ul></ul><ul><ul><ul><li>4K to replace existing server - stop-gap measure </li></ul></ul></ul><ul><ul><ul><li>30K in anticipated capital expenditures that still didn’t provide enough room for future growth </li></ul></ul></ul><ul><ul><li>Face Security Issues </li></ul></ul><ul><ul><ul><li>Private client files stored in relatively unsecure location </li></ul></ul></ul><ul><ul><ul><ul><li>Cleaning crews, maintenance workers, etc. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Potential to walk off with server, accidentally unplug or spill a coke </li></ul></ul></ul></ul>
  12. 12. Examining Our Options <ul><li>Analyze costs of downtime, slowdowns </li></ul><ul><ul><li>Estimated cost of 10K daily in event of catastrophic failure </li></ul></ul><ul><ul><li>Client Value </li></ul></ul><ul><ul><ul><li>Clients deserve real value for time billed </li></ul></ul></ul><ul><ul><li>Quality of life/professional costs </li></ul></ul><ul><ul><ul><li>Staff dissatisfaction, frustration, etc. </li></ul></ul></ul><ul><ul><li>More productivity = increased revenue and more free time! </li></ul></ul>
  13. 13. <ul><li>Does continuing on the same path and expanding our internal infrastructure make sense? </li></ul>The Question to Paragon:
  14. 14. The Answer… <ul><li>A disruptive business model demands disruptive technology, so… </li></ul>
  15. 15. Rent the Power! <ul><li>Small increase in maintenance costs translate to 100% uptime </li></ul><ul><li>$800 monthly savings in phone lines per switch to VOip at datacenter </li></ul><ul><li>Real savings realized in terms of the costs of not being fully operational! </li></ul>
  16. 16. The Business Case <ul><li>A Business Case That Makes Sense </li></ul><ul><ul><li>We are a service organization </li></ul></ul><ul><ul><ul><li>NOT capital intensive </li></ul></ul></ul><ul><ul><ul><li>Service = cash </li></ul></ul></ul><ul><ul><li>A means to lower both capital expenditure and operational expenditures </li></ul></ul><ul><ul><ul><li>Cost savings, power savings, green savings </li></ul></ul></ul><ul><ul><li>Increased agility </li></ul></ul><ul><ul><li>Platform for collaboration and innovation </li></ul></ul><ul><ul><li>Let’s us do what we do best - practice law! </li></ul></ul>
  17. 17. Service Benefits <ul><li>Competitive Advantage </li></ul><ul><ul><li>Speed to market </li></ul></ul><ul><ul><li>Great equalizer via larger firms - we can’t pass the buck if something goes wrong </li></ul></ul><ul><ul><li>Ease of access – user not tied to geographic location </li></ul></ul><ul><ul><li>Data protection </li></ul></ul><ul><ul><li>IT efficiencies </li></ul></ul><ul><ul><li>Scalability as needed </li></ul></ul><ul><ul><li>No downtime! </li></ul></ul>
  18. 18. The Cloud: Management Perspective <ul><li>Virtually eliminates infrastructure costs </li></ul><ul><li>Scales to extreme workloads quickly and easily </li></ul><ul><li>Remote access from anywhere is a given </li></ul><ul><li>Levels of security, backup, redundancy and performance that go far beyond what the typical law firm can imagine. </li></ul><ul><li>Paragon takes care of patches, updates and other administration. </li></ul><ul><li>Technology costs become utility costs; monthly service fee that you can easily budget for </li></ul>
  19. 19. The Cloud: User Perspective Wicked Fast! Anywhere, anytime access! No downtime! Better collaboration!
  20. 20. Life in the Clouds Cloud Computing Gives Our Business a Competitive Edge! Virtualization Scalability Accessibility Management Ease Efficiency Flexibility Agility Automation Savings
  21. 21. Paragon Implementation <ul><li>Internal barriers few due to size and structure of firm, relative sophistication of users </li></ul><ul><ul><li>Fear of changing established mode of operation </li></ul></ul><ul><ul><li>Loss of control; concern over personalization </li></ul></ul><ul><ul><ul><li>Ability to download programs, add-ons, etc. </li></ul></ul></ul><ul><li>Bandwidth </li></ul><ul><ul><li>Process-intensive applications with multiple users </li></ul></ul><ul><ul><li>Chain of custody concerns </li></ul></ul><ul><li>Migration </li></ul><ul><ul><li>On site server in poor state, data migration was delicate </li></ul></ul><ul><ul><li>SW was a snap! </li></ul></ul>
  22. 22. Ensuring Bandwidth <ul><li>P2P network - distributes processing power, disk storage or network bandwidth across multiple nodes, always directly accessible by the users </li></ul><ul><ul><li>10M data per seconds </li></ul></ul><ul><ul><ul><li>Equal to The Complete Works of Shakespeare x 2! </li></ul></ul></ul>
  23. 23. Virtual Network <ul><li>vmware ® platform </li></ul><ul><ul><li>vmview - virtual desktop in datacenter </li></ul></ul><ul><ul><li>Virtual Ethernet adapters and virtual switches </li></ul></ul><ul><li>Pano Logic Zero Client Desktop </li></ul><ul><ul><ul><li>No CPU, storage, drivers, or operating system = no end-point management </li></ul></ul></ul><ul><ul><ul><li>Moves 100% of the processing power and management to the data center </li></ul></ul></ul><ul><ul><ul><li>Familiar user experience - look and feel </li></ul></ul></ul>
  24. 24. Licensing <ul><li>SW licensing-service provider licensing </li></ul><ul><li>Microsoft </li></ul><ul><ul><li>Old model, pay per license </li></ul></ul><ul><ul><li>New model- pay by month </li></ul></ul><ul><ul><li>per user easily upgraded, no legacy, updates </li></ul></ul><ul><ul><li>Other SW products still purchased traditional way, but managed centrally (Saas) </li></ul></ul>
  25. 25. <ul><li>Previously, nothing preventing internal or external threats to server housed at firm </li></ul><ul><ul><li>Dependent on maintaining protocols </li></ul></ul><ul><li>Virtual solution “plugs gaps” of traditional security systems </li></ul><ul><li>Shifting public data to a external cloud reduces the exposure of the internal sensitive data </li></ul><ul><li>Cloud homogeneity makes security auditing/testing simpler </li></ul><ul><li>Clouds enable automated security management </li></ul><ul><li>Redundancy / Disaster Recovery </li></ul>Security – A Key Concern
  26. 26. Questions?
  27. 27. Thank You! For Further Questions: <ul><ul><ul><ul><li>[p] 612.746.2560 </li></ul></ul></ul></ul><ul><ul><ul><ul><li>[f] 612.746.2561 </li></ul></ul></ul></ul><ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul></ul>Ben Skjold Litigation & Business Attorney Licensed in MN and IL www.