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Library 2.0: the Future of Libraries?

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An introduction to web 2.0 and library 2.0 for the staff of Wichita Public Library in October 2009

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Library 2.0: the Future of Libraries?

  1. 1. Library 2.0: The Future of Libraries? Ben Ropp Wichita Public Library In-Service Day 2009
  2. 2. Library 2.0: The Future of Libraries? <ul><li>What is Library 2.0? </li></ul><ul><li>What is Web 2.0? </li></ul><ul><li>What is Library 2.0 again? </li></ul><ul><li>Some Examples </li></ul><ul><li>Some Objections </li></ul><ul><li>Sources and Resources </li></ul>
  3. 3. So what is this Library 2.0 thing, anyway? <ul><li>2 answers: </li></ul><ul><li>Web 2.0 in Libraries </li></ul><ul><li>A Philosophy of Library Service </li></ul>
  4. 4. Web 2.0 <ul><li>What it consists of: </li></ul><ul><li>Web-based applications (Web as platform) </li></ul><ul><li>Software as a Service (SAAS) </li></ul><ul><li>Read/Write Web (Participatory) </li></ul><ul><li>User-Created Content </li></ul><ul><li>Rich Internet Experience </li></ul>
  5. 5. Web 2.0 <ul><li>Brought to you by (these concepts): </li></ul><ul><li>The Network Effect </li></ul><ul><li>The Long Tail </li></ul><ul><li>The “Wisdom of Crowds” </li></ul>
  6. 6. Web 2.0 <ul><li>XML: Extensible Markup Language </li></ul><ul><li>RSS: Rich Site Summary ( also “Really Simple Syndication” ) </li></ul><ul><li>AJAX: Asynchronous JavaScript and XML </li></ul><ul><li>API: Application Programming Interface </li></ul>Made possible by (these technologies):
  7. 7. Web 2.0 <ul><li>Easy exchange/delivery of information (RSS) </li></ul><ul><li>Easy development of new services (Open APIs) </li></ul><ul><li>Device-Independent Applications (Mobile) </li></ul><ul><li>User-friendly web services </li></ul><ul><li>(type-in-the-box, drag and drop) </li></ul>Which (in English) translates to:
  8. 8. Web 2.0 <ul><li>Blogs </li></ul><ul><li>Wikis </li></ul><ul><li>Social Networking </li></ul><ul><li>Media Sharing </li></ul><ul><li>Social Bookmarking </li></ul><ul><li>Cloud Computing </li></ul>All of which enables:
  9. 9. Library 2.0, Definition #2 <ul><li>A philosophy of extreme customer service </li></ul><ul><li>based on: </li></ul><ul><li>Constant and purposeful change </li></ul><ul><li>Participatory Services </li></ul><ul><li>Radical Trust </li></ul><ul><li>Transparency </li></ul><ul><li>Service as Dialog/Conversation </li></ul>
  10. 10. http://www.flickr.com/photos/65735987@N00/114899622/
  11. 11. Some L2 Examples <ul><li>Blogs - Boulder Public Library </li></ul><ul><li>Twitter – TCSPL </li></ul><ul><li>MySpace – TSCPL </li></ul><ul><li>Flickr – The Library of Congress </li></ul><ul><li>IM Reference (on FB!) – Hennepin County Public Library </li></ul>
  12. 17. L2 Examples <ul><li>Catalog 2.0 </li></ul><ul><ul><li>NCSU Libraries </li></ul></ul><ul><ul><li>Penn Tags (University of Pennsylvania) </li></ul></ul><ul><li>Mashups </li></ul><ul><ul><li>Google Maps – Hillsborough County (FL) Public Library Cooperative </li></ul></ul>
  13. 20. Hillsborough County Public Library Cooperative, FL
  14. 21. Objections to the 2.0 “Meme” <ul><li>Privacy and security concerns </li></ul><ul><li>( First Monday issue ) </li></ul><ul><li>What the web was supposed to be anyway </li></ul><ul><li>(web &quot;inventor&quot; Tim Berners-Lee, Anderson 2006 ) </li></ul><ul><li>The Cult of the Amateur: How Today's Internet Is Killing our Culture by Andrew Keen ( on WorldCat ) </li></ul><ul><li>A Meaningless Buzzword (passing trend) </li></ul>
  15. 22. Why should we care? <ul><li>1 out of 8 couples married in the U.S. last year met via social media </li></ul>
  16. 23. Why should we care? <ul><li>1 out of 8 couples married in the U.S. last year met via social media </li></ul><ul><li>By 2010 Gen Y (AKA “Millenials”) will outnumber Baby Boomers….96% of them have joined a social network </li></ul>
  17. 24. Why should we care? <ul><li>1 out of 8 couples married in the U.S. last year met via social media </li></ul><ul><li>By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network </li></ul><ul><li>If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia </li></ul>
  18. 25. Why should we care? <ul><li>1 out of 8 couples married in the U.S. last year met via social media </li></ul><ul><li>By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network </li></ul><ul><li>If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia </li></ul><ul><li>The fastest growing segment on Facebook is 55-65 year-old females </li></ul>
  19. 26. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul>
  20. 27. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul><ul><ul><li>TV (13 Years) </li></ul></ul>
  21. 28. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul><ul><ul><li>TV (13 Years) </li></ul></ul><ul><ul><li>Internet (4 Years) </li></ul></ul>
  22. 29. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul><ul><ul><li>TV (13 Years) </li></ul></ul><ul><ul><li>Internet (4 Years) </li></ul></ul><ul><ul><li>iPod (3 Years) </li></ul></ul>
  23. 30. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul><ul><ul><li>TV (13 Years) </li></ul></ul><ul><ul><li>Internet (4 Years) </li></ul></ul><ul><ul><li>iPod (3 Years) </li></ul></ul><ul><ul><li>Facebook added 100 million users in less than 9 months… </li></ul></ul>
  24. 31. Why should we care? <ul><li>Years to Reach 50 millions Users: </li></ul><ul><ul><li>Radio (38 Years) </li></ul></ul><ul><ul><li>TV (13 Years) </li></ul></ul><ul><ul><li>Internet (4 Years) </li></ul></ul><ul><ul><li>iPod (3 Years) </li></ul></ul><ul><ul><li>Facebook added 100 million users in less than 9 months… </li></ul></ul><ul><ul><li>iPhone applications hit 1 billion in 9 months. </li></ul></ul>
  25. 32. Why should we care? <ul><li>Some sources say China’s QZone is larger than FB with over 300 million using their services. </li></ul>
  26. 33. <ul><li>http://www.vincos.it/wp-content/uploads/2009/06/wmsn-06-09.png </li></ul>
  27. 34. Library 2.0, Definition #2 <ul><li>A philosophy of extreme customer service </li></ul><ul><li>based on: </li></ul><ul><li>Constant and purposeful change </li></ul><ul><li>Participatory Services </li></ul><ul><li>Radical Trust </li></ul><ul><li>Transparency </li></ul><ul><li>Service as Dialog/Conversation </li></ul>
  28. 35. Questions? Ben Ropp Wichita Public Library In-Service Day 2009
  29. 36. Sources <ul><li>Squidoo “Lens”: Library 2.0 Reading List </li></ul><ul><li>Tim O’Reilly “What is Web 2.0” (The start of it all) </li></ul><ul><li>Presentations on Slideshare: </li></ul><ul><ul><li>Information Week (Slide Presentation): “ A Brief History of Web 2.0 ” </li></ul></ul><ul><ul><li>David Lee King (TSCPL) http://www.slideshare.net/davidleeking/emerging-trends-20-libraries-1869230 </li></ul></ul><ul><ul><li>Nicole Engard http://www.slideshare.net/nengard/library-mashups#stats-bottom </li></ul></ul><ul><ul><li>RamiroseAttebury http://www.slideshare.net/guesta715d0/web-20library-20 </li></ul></ul><ul><ul><li>Eddie Byrne http://www.slideshare.net/ebyrne41 </li></ul></ul><ul><li>YouTube videos: </li></ul><ul><ul><li>“The Machine is Us/ ing Us” </li></ul></ul><ul><ul><li>“Social Media Revolution” (by the author of the book Socialnomics) </li></ul></ul>

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