Whisky and Web design share a lot in common. No, really. Ben Reynhart will show you why they do, discuss his journey of refining and improving his design process, whittling out the waste to solve the crux of the problem earlier, and why wireframes and paper prototypes play an increasingly important role in Mutant Labs workflow. He'll also share how they spend time educating clients and the tools they use to manage expectations - ultimately leading to a better result and happier clients.