Smart (chip) card schemes, whether that be for payment, identity or transport applications, are often implemented without token management solutions. To ensure that issuers get the most out of their token-based projects, choosing a token management platform which provides the capability to add value, now and in the future, is a logical decision.
Covered in this document are five main reasons for issuers to implement a token management system.
When carrying out the provisioning of new services and application updates using a token management system, there is no need to re-issue a new card, experience downtime of services or incur new set up or issuance costs. Post-issuance personalisation therefore provides cost savings as administration, paperwork, packing and distribution costs are all reduced. Good for the bottom line and good for the environment!
By using a token management system, changes to an end-user's personal details can be made post-issuance, either 'over-the-air' (OTA) to mobile devices or via reader terminals for smart cards. With mobile devices these changes can be made in real-time, minimising the risk of interim misuse and increasing the overall security for end-users and issuers alike.
Simple operations are essential to the efficient work flow of any business. Token management solutions enable the centralised management of data related to the card or mobile device, end-user and the applications, thereby enabling secure and streamlined communications. Intuitive software interfaces also mean that the solution is easy to use!
Secures long-term investment and ROI
Businesses need to ensure that any investment provides long-term ROI. By implementing a token management solution, the overall system becomes flexible enough to meet future market demands. Regardless of today’s requirements, a flexible platform enables the integration of tomorrow’s technical advancements, without the need for complete infrastructure changes.
Enhances customer experience
Token management solutions also allow end-users to personalise their daily application requirements to increase customer convenience and in the medium to long-term, increase customer loyalty. Added to that, post-issuance capability reduces the customer’s inconvenience and involvement in issuer admin processes for reissues, reinstating PINs etc.
Global Head of Sales
With over 20 years of expertise, Bell ID is considered the world’s leading provider of lifecycle management solutions for tokens (e.g. smart cards, mobile NFC phones) deployed in single and multi-application programmes.