Risk Management

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Risk Management

  1. 1. Why Manage Risk? • Keep Folks Saf-ER • Continue Student-Led Model • Allow Participants to Focus on Service
  2. 2. How Do We Eliminate Risk? • We Don’t, We Manage It – Service can be risky sometimes and that's okay! We aim to manage the risks, not eliminate them “Well, you can't never let anything happen to him. Then nothing would ever happen to him.”
  3. 3. VS.
  4. 4. How Do We Eliminate Risk? • We Don’t, We Manage It – Service can be risky sometimes and that's okay! We aim to manage the risks, not eliminate them • “Challenge by Choice” • 2 Ways – Proper Planning – Proper Action
  5. 5. BELIEVEin Yourselves ADVOCATE for your Participants TRUSTthe Process
  6. 6. Proper Planning
  7. 7. Other Points • Driving – Leader, Behind the Wheel or Not • Travel Days – No More than 10hrs driving – 6am-8pm • Non-Travel Days – Adhere to pre-approved itinerary – In by 10
  8. 8. Other Points • Water – Lifeguards must be present – Canoeing/Kayaking/Etc. reserved for service • Group size – Set by Site Leaders – 4 person minimum • 1-1’s – Hospitals, Safety Procedures, Forms, Backups, etc.
  9. 9. THINK-ing CAPs
  10. 10. C A P
  11. 11. Communicate A P
  12. 12. Communicate Ask P
  13. 13. Communicate Ask Prevent
  14. 14. • Your group arrives at a service site where you'll be painting a house. The site supervisor asks a few people to get on the roof to paint an overhang. The roof is pretty steep and high.
  15. 15. • What do you and your co-SL do? • Communicate! Check in with participants • Challenge by choice • Talk about how to use the ladder safely • Brainstorm other ways to make it safer • Buddy system with transporting materials • How can you and your co-SL prevent this? • Let group know about risky service in advance to give them time to mentally prepare
  16. 16. • During the trip, your co-SL wants to do something that isn't part of the schedule and you know won't be approved as a schedule change. You're not comfortable, but don't want to confront them.
  17. 17. • What do you do? • Communicate • Why do they really want to do this? • Why won't it be approved by exec? • Call exec if they're going to do it regardless • Be responsible - think about the big picture • How can you prevent this? • Talk about stressors, ideas, etc. before the trip leaves • Build a relationship of respect
  18. 18. • Your group gets to a service site where you'll be working in the woods. The site supervisor casually mentions that there might be poison ivy in the area. Your group isn't prepared for this and doesn't have gloves.
  19. 19. • What do you and your co-SL do? • Communicate! Possible courses of action include... • Asking the site supervisor to show the group what poison ivy looks like so everyone can avoid touching it • Call exec member and ask to go purchase gloves • Keep calm and don't let your participants get upset. • How can you and your co-SL prevent this? • Ask if gloves were needed • Ask what kind of clothing would be appropriate for the service site
  20. 20. • The service site asks your group to use a variety of power tools, including jig saws, table saws, and a jackhammer to perform the service.
  21. 21. • What do you and your co-SL do? • Communicate! • Ask site supervisor to give demonstration of how to use the tools properly • Ask site supervisor what safety precautions should be taken (i.e. safety goggles) • How can you and your co-SL prevent this? • Again, you can't
  22. 22. • Uh-oh. You're cooking dinner and someone burns part of dinner. Smoke is going everywhere. The fire alarm starts going off.
  23. 23. • What do you and your co-SL do? • Follow any emergency procedures set out by housing site • Call fire department • Call housing contact and exec • Keep participants calm • What can you and your co-SL do to prevent this? • Know where fire extinguisher is • Know emergency procedures • Be careful when cooking
  24. 24. • You're driving back to Athens from your wonderful trip. Everyone in your van is asleep after such an incredible week. You're starting to get sleepy and tired.
  25. 25. • What do you do? • Wake up your designated dialer and have them call your co-SL • Don't be afraid to stop! • Ask a back up driver to drive • How can you and your co-SL prevent this? • Make a plan beforehand • Communicate expectations with back up drivers
  26. 26. • Your group arrives at the service site and learns that you'll be riding in a motor boat to perform part of your service. You weren't aware of this and haven't talked to exec about it.
  27. 27. • What do you and your co-SL do? • Communicate with each other, exec and your participants • Is anyone afraid of water? Does everyone know how to swim? • Make sure your complying with laws regarding life jackets • Have your site supervisor talk about motor boat safety • Keeping hands inside boat, watching for slippery deck • How can you and your co-SL prevent this? • Talk to your service site • If someone is uncomfortable, ask for other ways to serve
  28. 28. • The service site asks your group to use strong chemicals to remove paint off the floor as part of a clean-up project. Your group doesn't have gloves or masks.
  29. 29. • What do you and your co-SL do? • Ask the site supervisor for gloves and masks. If they're unable to provide them, call your exec member to see if you can go buy some. • Increase ventilation in the area to the best of your ability • Have people work in shifts to reduce exposure to the chemicals • Check in with participants to see how they're feeling • Challenge by choice • How can you and your co-SL prevent this? • Get as much information as possible about the service your group will be performing
  30. 30. • As part of your service, your group is cleaning up houses for families. While cleaning up, a participant finds that there are animal droppings. Your group does not have gloves and the participant is clearly upset.
  31. 31. • What do you and your co-SL do? • Communicate! Try to calm down the participant so that others don't get upset • Mob mentality, positivity, why we're here • Ask the site supervisor for gloves. If they're unable to provide them, call exec to see if you can go buy some • Let the site supervisor know about the problem • How can you and your co-SL prevent this? • Think about your service and plan for the unexpected

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