A Whole Organisational Approach to eCPd

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A Whole Organisational Approach to eCPd

  1. 1. A Whole Organisational Approach to eCPd 5th March 2009 Fintan Donohue
  2. 2. New Operating Model – Rebalances for a demand led environment SALES PROSPECTIVE CUSTOMERS & MARKETING OPERATIONAL •Academies CORPORATE SERVICES •Professional • I.T. • HRM Trainer Unit •Third Party • Finance •Learner Supply Management •Student Voice Admissions Services •Estates •Quality CUSTOMER SERVICE & Administration • Learner Support •Jobs and Careers Services 2
  3. 3. Why eCPD Programme Opportunity for all Challenges the SMT to college staff to shape e- be strategic direction Raises the Meet the sights of expectations participants of students
  4. 4. Is IT a Strategic Partner in the Business? Vision Digital Capacity Integrated eCPD Technology seen as an enabler, responding to customer need Integrated infrastructure solutions
  5. 5. The e-Factor alternative Market Place Workforce Teaching & Learning Strategy Students
  6. 6. Organisational Change Format of eCPD Strategy Learning Patterns • on-line Learning continuous • F2F more student improvements • hybrid/blended centred eCPD empowering staff to support the new learning process Underpinned by Innovation - mobile, Staff development pedagogical experience online & social & teamwork
  7. 7. Challenges Going Forward? Drive down cost of delivery for financially challenged community Reach learners not yet connected to FE Use technology to offer choice and flexibility Bring senior manager and teachers into the world of their customers Invest in the right technology at the right time Evaluate eCPD contribution to student satisfaction and performance

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