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Do You Trust Your Robots?


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Robots are everywhere, but science fiction has shaped our mental model for what a robot is and is not, and we might fear the worst.

Published in: Technology
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Do You Trust Your Robots?

  1. 1. + Do You Trust Your Robots? Sharatoga Tech Talks September 16th, 2015 @becca_kennedy
  2. 2. + Who am I? Human  Not a robot Design Psychologist  Human-technology interaction  User experience (UX) design Scientist  Usability testing  Instructional design  RPI’s Center for Modeling, Simulation, and Imaging in Medicine
  3. 3. + “I think we should be very careful about artificial intelligence. If I had to guess at what our biggest existential threat is, it’s probably that. I’m increasingly inclined to think that there should be some regulatory oversight, maybe at the national and international level, just to make sure that we don’t do something very foolish.” - Elon Musk (2014)
  4. 4. + “The development of full artificial intelligence could spell the end of the human race. It would take off on its own, and re-design itself at an ever increasing rate. Humans, who are limited by slow biological evolution, couldn’t compete, and would be superseded.” - Stephen Hawking (2014)
  5. 5. + Robots are already among us. How do we define whether something is a robot?  Logical intelligence  Social intelligence  Mobility  Autonomy  ???
  6. 6.  Movies, TV, and books have helped us form an understanding of how robots appear and behave  In Psychology-speak, this is called our mental model Science fiction has shaped our expectation for what a robot is.
  7. 7. …so, we think they’re kinda evil.
  8. 8. + “The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.” - Isaac Asimov (1988)
  9. 9. + We need to responsibly design the future.  Robots are better for some tasks than others  Visual design should match functionality  Asimov’s Laws of Robotics  First Law: A robot may not injure a human being or, through inaction, allow a human being to come to harm.  Second Law: A robot must obey orders given to it by human beings, except where such orders would conflict with the First Law.  Third Law: A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.  Later, the Zeroth Law: A robot may not harm humanity, or, by inaction, allow humanity to come to harm.
  10. 10. + “I’m an inventor. I became interested in long-term trends because an invention has to make sense in the world in which it is finished, not the world in which it is started.” - Ray Kurzweil
  11. 11. + Thank you! Questions? @becca_kennedy / @KennasonUX