Managing and Implementing a National BCM Programme: A World's First
Implemented1st December 2008 Implemented 1st December 2008
AGENDA• What is BCM?• The National Business Continuity Programme – Funding Support
What is BCM ?BCM is short for Business Continuity Management • identifies potential impacts Holistic that threaten an organisation management process Resilience and • safeguards the interests of capacity building • its key stakeholders, framework for • reputation, effective • brand and response • value creating activities. Singapore Standard SS540:2008 Sect 3.4 pg 10
( Why is BCM Relevant to my Business ) BCM is about Business organisations depend on the continuity of their business operations to meet: Customer Business Financial Regulatory expectations objectives obligations complianceUnplanned interruptions from disasters or crisis events can over timeresult in serious financial increased erosion of competitive operating costs loss of stock value liquidity problems marketWhat is BCM ?
( How does BCM apply to my organisation ? )Supply Chain Management Finance• Ensuring reliable supplier/vendors • Ensuring healthy cash flow,Information Technology Security• Ensuring reliability of IT • Tracking & monitoring of visitors to equipments, premises,Human Resource Corporate Communication• Providing Staff Travel Advisory, • Providing external communication workplace safety to address the clients,Plant & Facility Sales and Marketing• Ensuring serviceability and • Managing individual client’s availability of equipment, expectationWhat is BCM ? 5
Implementing Business Continuity ManagementWhat is BCM ?
( Financial impacts of a disruption ) • Loss of revenue • Opportunity costs • Operational costs • Bad debts • Penalties financial or otherwise • Legal costs • Customer service level penaltyWhat is BCM ?
( Benefits of implementing BCM ) • Cost effective and resource efficient continuity strategy • Business differentiation and fortification of brand reputation • Reliability as business partner and employer • Enhanced sustainability of business performance • BCM complements other regulatory requirementsWhat is BCM ?
( Benefits of Being BCM Ready ) Maximising Protecting Interest Efficiency , Safeguarding of Shareholders, Reputation & Investors, Regulation & Minimising Compliance Disruption Branding Employees & Customers OPERATIONALLY MORE ROBUST ENTERPRISES THAT ARE CAPABLE OF LEVERAGING ON ENHANCED BUSINESS OPPORTUNITIES INTERNATIONALLYWhat is BCM ?
( BCM Road Map ) Setup of BCM Framework and training Develop BCM Strategy Establish Simulation of key project leaders Options & BC Plan Exercises & Finalise SS540:2008 and managers BCM Exercise Certification Materials 2nd & 1st 4th 5th 6th 7th 8th 3rd Month Month Month Month Month Month Month Risk Analysis & Business Finalise BC Plan with Establish BCM Impact Analysis Emergency Management Maintenance, Conduct (Interviews with Procedures Staff Awareness Trainings Department Heads) & Pre-Audit Assessment *Duration of project may differ for different enterprisesWhat is BCM ?
( Lessons Learnt ) Myth No 3 Myth No 1 Myth No 2 BCM is just another ISO 9001 Risk Assessment = BCM BCM vs Flu Pandemic – more document Risk Assessment by BCM covers different The consultant will draft MOM focuses on how to kinds of disasters and flu a BCP good enough for prevent a disaster or pandemic is one of today. reduce risk. them. BCP must be maintained BCP (Business The consultant will work and updated internally. Continuity Plan) focuses with the company to If not, BCP will be on what to do after come out with different useless when disaster disaster. appropriate scenarios. strikes. BCP does not focus on preventing the emergency but reduce the downtime.What is BCM ?
( BCM Certification Takeaways) BCM attracts Employee Branding for B2B Gaps in business processes Support Strategy With Department Heads’ BCM process will involve SS540 certification will support, Business and ensure employees’ put SME in a different Impact Analysis and Risk commitment. new league. Analysis are carried out. Get valuable inputs from Do it first and early to Through analysis, all levels of company. take full advantage. management gets to understand the Easy communication weakness / criticality / irreplaceable functionsWhat is BCM ?
The National BCM Programme - Funding SupportCoverage of Support SMEs or larger companies can apply for support to defray part the cost of obtaining SS 540 certification of up to 70%. Coverage includes • Salary/training of staff involved in the BCM certification project • Cost of engaging 3rd party consultancy to support SS 540 or equivalent certification • BCM certification cost • IT hardware/ software needed to implement BCM
( Criteria for Organisation ) SMEs or larger companies can apply for support to defray part the cost of obtaining SS 540 certification of up to 70%. Category 1- SMEs* Small and medium enterprises (SMEs) can get up to 50% subsidy to be certified in the Singapore Standard (SS540) in Business Continuity Management. * SMEs refer to companies with at least 30% local shareholding, companys group annual sales of not more than $100 million or companys group employment size not more than 200 workers** ** Annual sales turnover and employment size will be computed on a group basis. (i.e All levels up for corporate shareholders holding >50% of total shareholding of the applicant company and any subsequent corporate parents, and subsidiaries all levels down)The National BCM Programme- Funding Support
( Criteria for Organisation ) SMEs or larger companies can apply for support to defray part the cost of obtaining SS 540 certification of up to 70%. Category 2- Consortium* Larger businesses forming consortiums with SMEs critical to their businesses can get up to 70% subsidy to be certified. *(Consortiums should involve at least 3 companies with at least 50% SME participation. E.g. One large company with two SME suppliers).The National BCM Programme- Funding Support
( Financial Incentive for Becoming BCM Certified) Processes & Procedures SBF Check for Spring Issues Company Submit Completeness of Spring Receive Letter of Offer Application for Document & Complete Funding to SBF Evaluate Application Application Spring SBF Vet for Company Company Company Company Proceeds Receive Completeness Submit Receive Award BCM With Complete of Document & Claims to Funds Certification Project Application Evaluate Claims SBFThe National BCM Programme- Funding Support
Information about the National BCM can be found at www.bcm.org.sg Find us on : NationalBCMTo register your interest to leverage on the National BCM Programme or for more info, please contact SBF at: Email: BCM@sbf.org.sg TEL: 6827 6867 For more info on SS 540:2008 Please go to http://www.singaporestandardseshop.sg