T-Shaped Professionalsfor a Global EconomyPresentation at World Continuity Congress (WCC) SingaporeSelena HuynhDeputy Dire...
The Need for      BusinessAbout WDA     T-Shaped      Management and WSQ    Professionals    (BM) WSQ                     ...
The Singapore WorkforceDevelopment AgencyFormed on 1 Sep 2003 as a statutory body under theMinistry of Manpower           ...
Our Key Outcomes   Build a pipeline of workers   • Work with economic agencies and industry partners to build     a pipeli...
Importance of CET      5                16             24                                       62 & beyondage          Pr...
Announcement Of The CETMasterplan In 2008 – Building A First-Class CET System                          Competency         ...
The Singapore Workforce Skills Qualifications (WSQ)Competency-    Adult learning                                          ...
The Need for      BusinessAbout WDA     T-Shaped      Management and WSQ    Professionals    (BM) WSQ                     ...
Today’s Business Environment                   Dynamic                   Knowledge-based                   Technology-b...
Valued Competencies in theWorkplace        Finance                             Communication                              ...
Economic Strategies CommitteeRecommendations               “PMETs, or professionals, managers, executives and             ...
The ‘T-Shaped’ Professional                         HORIZONTAL      Strategy       Leadership &          Sales &    Enterp...
The Need for      BusinessAbout WDA     T-Shaped      Management and WSQ    Professionals    (BM) WSQ                     ...
14
Leadership and People        Management WSQPlease refer to pg 2 of LPM WSQ collateral for more information.               ...
BM WSQ Competency FrameworkPlease refer to pg 8 of BM WSQ collateral for more information.                                ...
T-Shaped ProfessionalsFrom Technical to People Manager   “Previously, I used to only take care of the technical     aspect...
T-shaped ProfessionalsImpacting business results          “I am now better at managing people, handling different         ...
T-shaped ProfessionalsDriving the business      “One of Wincor Nixdorf’s learning directions is to develop business    man...
T-shaped ProfessionalsManaging enterprise risk        Risk     Management                            Enterprise           ...
CET Funding and Incentives  Funding                                  Courses Targeted                  Type of Course Comp...
Our BM/LPM WSQ Partners                          23
A National and Business Imperative…                                      24
Thank YouFor more information, please visitwww.wda.gov.sg/bm_wsq or contact us at 6883 5885or bm_wsq@wda.gov.sg           ...
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Singapore Workforce Skills Qualifications System: A Case Study on the Competency Based Training for Business Continuity Management

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Selena Huynh, Deputy Director, Singapore Workforce Development Agency

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Singapore Workforce Skills Qualifications System: A Case Study on the Competency Based Training for Business Continuity Management

  1. 1. T-Shaped Professionalsfor a Global EconomyPresentation at World Continuity Congress (WCC) SingaporeSelena HuynhDeputy DirectorCreative & Professional Services Division6 March 2012
  2. 2. The Need for BusinessAbout WDA T-Shaped Management and WSQ Professionals (BM) WSQ 2
  3. 3. The Singapore WorkforceDevelopment AgencyFormed on 1 Sep 2003 as a statutory body under theMinistry of Manpower Mission Vision Enhance A competitive employability and workforce, with competitiveness of workers learning for our workforce life and advancing with skills 3
  4. 4. Our Key Outcomes Build a pipeline of workers • Work with economic agencies and industry partners to build a pipeline of workers, ready to support industry growth Bridge structural skills gaps • By training, re-training and redirecting workers to high growth sectors Raise industry standards • Strengthen our industries and raise their competitiveness through skills upgrading Enhance worker employability • Equip low-skilled workers with basic workplace skills to enhance their employability 4
  5. 5. Importance of CET 5 16 24 62 & beyondage Pre-employment education Kindergarten → University Shaping the need for Continuing Education and Training Industry-based and accessible skills training for working adults New issues faced by Singapore workforce… • Structural unemployment • Multiple careers in a working life • Technological and economic changes • Emerging Industries requiring new skills 5
  6. 6. Announcement Of The CETMasterplan In 2008 – Building A First-Class CET System Competency Standards Tripartite Quality Sustained Partnership Trainers Funding from the Government Career Quality Centres for Training all workers Providers 6
  7. 7. The Singapore Workforce Skills Qualifications (WSQ)Competency- Adult learning Recognition ofbased system principles Open access prior learning (KSA) (modular)Application- Building blocks Industry- Flexible based to full agreed trainingassessment qualification standards Internationally benchmarked 7
  8. 8. The Need for BusinessAbout WDA T-Shaped Management and WSQ Professionals (BM) WSQ 8
  9. 9. Today’s Business Environment  Dynamic  Knowledge-based  Technology-based  Cross-functional business units  Borderless 9
  10. 10. Valued Competencies in theWorkplace Finance Communication InnovationPresentation Teamwork Leadership IT 10
  11. 11. Economic Strategies CommitteeRecommendations “PMETs, or professionals, managers, executives and technicians, need to have T-shaped competencies, possessing deep skills in their area of expertise as well as a broad knowledge of horizontal skills such as management, finance and business operations” Former Finance Minister Tharman Shanmugaratnam 11
  12. 12. The ‘T-Shaped’ Professional HORIZONTAL Strategy Leadership & Sales & Enterprise Risk Planning People Mgt Marketing Management Human Resource V E Finance R T I ICT C A L Marcoms Engineering 12
  13. 13. The Need for BusinessAbout WDA T-Shaped Management and WSQ Professionals (BM) WSQ 13
  14. 14. 14
  15. 15. Leadership and People Management WSQPlease refer to pg 2 of LPM WSQ collateral for more information. 15
  16. 16. BM WSQ Competency FrameworkPlease refer to pg 8 of BM WSQ collateral for more information. 16
  17. 17. T-Shaped ProfessionalsFrom Technical to People Manager “Previously, I used to only take care of the technical aspects of my job. Now, I also manage a team. Through the Leadership & People Management courses, I learnt good people management skills, like promoting feedback and suggestions… and encouraging them to upgrade, learn new things and technologies.” Kwan Chun Sing, Engineer, Networks Division at SingTel who attended LPM WSQ Build Team Relationships and Support Achievement of Results
  18. 18. T-shaped ProfessionalsImpacting business results “I am now better at managing people, handling different personalities and dealing with resistance to change in the workplace. The programmes have also affirmed the organisation’s recognition of our contribution in our work and their commitment to the staff’s continual development.” Daniel Liek, Sales Manager with Field Catering & Supplies who has completed both the Advanced Certificate in Team Leadership & Professional Diploma in LPM“Improvement in staff loyalty with improvedretention rate by 20%” Vincy Ng, Regional HR Director (APAC) with Brady Corporation saw the benefit of BM WSQ as part of their talent development programme
  19. 19. T-shaped ProfessionalsDriving the business “One of Wincor Nixdorf’s learning directions is to develop business management skills among our professionals and managers. We find that the Business Management WSQ meets our needs as it provides a comprehensive coverage of the relevant competencies such as strategy planning, communications and business development. These are critical skills for our managers to help drive the business and ride the winds of change in today’s dynamic business environment.” Audrey Tan, Regional HR Director with Wincor Nixdorf
  20. 20. T-shaped ProfessionalsManaging enterprise risk Risk Management Enterprise Risk Management Business Continuity Management … modular courses 20
  21. 21. CET Funding and Incentives Funding Courses Targeted Type of Course Component at PMETsCourse fee 50% of course fees capped at LPM/ BM WSQsupport $15/hrAbsentee 80% of hourly basic salary capped at $4.50/hrpayroll support 21
  22. 22. Our BM/LPM WSQ Partners 23
  23. 23. A National and Business Imperative… 24
  24. 24. Thank YouFor more information, please visitwww.wda.gov.sg/bm_wsq or contact us at 6883 5885or bm_wsq@wda.gov.sg 25

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