Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Conflict resolution


Published on

Published in: Health & Medicine
  • Be the first to comment

  • Be the first to like this

Conflict resolution

  1. 1. ConflictResolution
  2. 2. Conflict Any disagreement, struggle, or fight. Someconflicts may be trivial like a squabble between siblings over a TV remote. Others can be serious, or even deadly.
  3. 3. Common Causes of Conflict Power struggles Personal Loyalties Jealousy and envy Property disputes Conflicting attitudes and values. Lack of respect.
  4. 4. Results of Conflict: Positive:  Improve communication skills  Problem-Solving skills  Strengthen Relationships Negative:  Stress  Anger, frustration, fear and emotional pain  Violence, injury
  5. 5. Conflict in Friendships:Bullying
  6. 6. Conflict: Bullying Bullyingcan be verbal or non- verbal, physical or non-physical. Can be direct, like hitting, teasing or making threats. Can also be indirect, like rumors, manipulation, isolation and exclusion. A bully may be one person acting independently or a clique or a group of people.
  7. 7. Cyber-bullying Theuse of internet and related technologies to harm other people, in a deliberate, repeated, and hostile manner.
  8. 8. Remember Everything said over the internet, texting, etc. is ALWAYS there. There is always a way to access what has been sent. Even if you delete, it can still be accessed!
  9. 9. Roles Victim  The one being attacked or harassed Bully  The harasser or attacker Bystander  The watcher, doesn’t say stop, doesn’t say go. Doesn’t say anything. Ally  The one to stand up and stop the harassment
  10. 10. Sometimes we may not knowif we bully. “Whoever said sticks and stones can break my bones but words will never harm me, was a total idiot! Unkind words can crush you.”  Sean Covey Write a behavior that could hurt someone or make them feel bad such as calling someone an ethnic name, or tripping someone.
  11. 11. Bullying: How to Handle it Don’t give the bully a chance.  As much as you can avoid the bully. Take a different route to avoid him or her if possible. De-friend them on facebook, twitter, etc. Stand tall and be brave  When you’re scared of a person you’re probably not feeling your bravest. Sometimes just acting brace is enough to stop a bully. Stand tall and you’ll send the message: “Don’t mess with me”. Feel good about you  Nobody’s perfect, but do what you can to look and feel your best. Get a buddy (and be a buddy).  Two is better than one when trying to avoid being bullied. Make a plan to walk with a friend or two on the way to school or recess or lunch or wherever you think you might meet the bully. Offer to do the same if a friend is having bully trouble.
  12. 12. If the Bully Says or DoesSomething Ignore the bully.  Try your best to ignore the bully treats. Pretend you don’t hear them and walk away quickly to a place of safety. Stand up for yourself.  Pretend to feel really brave and confident. Tell the bully “No! stop it!” in a loud voice. Then walk away or run if you have to. Students can also stand up for each other by telling the bully to stop teasing or scaring someone else, then walk away together. Don’t bully back.  Don’t hit, kick, or push back to deal with someone bullying you or your friends. Fighting back just satisfies a bully and is dangerous too. You’re also likely to get in trouble. Don’t show your feelings.  Plan ahead. How can you stop yourself from getting angry or showing you’re upset? Tell an adult  If you are being bullied it is important to tell an adult. Find someone you trust and go and tell them what is happening to you.
  13. 13. Conflict in Family and SiblingRelationships and Dating:Violence
  14. 14. Conflict: Violence Thethreatened or actual use of physical force or power to harm another person or to damage property.
  15. 15. Characteristics of Abusers Very Jealous, has a short temper Reacts physically: hits the wall, kicks the dog, etc. Raised in an abusive home Macho type, must always be the on in control May or may not batter children Believe they have the right to beat other people Think victims enjoy or need the abuse
  16. 16. Characteristics of Victims of Abuse  Raised in an abusive home (was abused or witnessed abuse)  Low self-esteem, insecure, feel they deserve the abuse, guilty, etc.  Isolated-not allowed to form close relationships with others  Resists giving up on marriage, doesn’t want to feel they have failed, wants to help the abuser change  Fear of leaving the abuser or of other family members being hurt
  17. 17. Dating Violence Qualities of unhealthy relationships  Controlling  Manipulation  Verbal insults  Mean language  Put downs  Physical violence  Isolation from family and friends  Intimidation or threats
  18. 18. Will marriage make theabusive behavior go away? Abuse only gets worse after marriage People stay in abusive situations for many reasons  Financial dependence  Social implications  Fear  They believe they caused it  They believe the violence is temporary  They believe they should understand the abuser  Personal incompetence.
  19. 19. Marital Abuse Wife abuse is the biggest danger to women 95% of physical battering is down by the male. However, when the wife does the battering she is more likely to kill Avoid marital abuse by:  Not getting involved with an abusive character.  Don’t let it start.  Look for warning signs when dating.  If it happens once, insist the other person getting therapy.  If it happens several times, call the police.
  20. 20. Examples of IntensityMILD MODERATE SEVERE FATAL Shoving  Punching  Threaten  Stranglin with g Pushing  Kicking weapon  Battering  Stabbing Slapping  Choking  Stomping  Shooting
  21. 21. Violence in the Media Every day, children are exposed to violent words and images in television, movies, song lyrics and video games. Scenes that feature violence often fail to show its harmful consequences
  22. 22. Assisting in an Abusive Situation Tohelp someone else in an abusive situation, call the police. It is too dangerous for you to intercede. Offer emotional support to the victim afterwards.
  23. 23. What are some other forms of conflict? Families? Siblings?
  24. 24. Resolving Conflict Assume you don’t have all the answers Ask questions to understand the other person(s). Be prepared to compromise or make a deal.
  25. 25. Steps 1. STOP. Dont let the conflict get worse. The less angry you are the easier it will be to solve the problem. 2. SAY what the conflict is about. What is causing the disagreement? What does each of you want or not want? 3. THINK of positive options. How could you meet each others needs and be fair? 4. CHOOSE a positive option each of you can agree on. If you still cant agree, ask someone else (an outsider) to help resolve the conflict.
  26. 26. Rules Agree to resolve the conflict. No name calling. Take turns talking. Dont interrupt. Be clear and truthful about what is bothering you and what you really need. Listen to the other person. Be sure you understand how he or she sees the problem. Use your brains, not your hands. Be willing to compromise (if thats appropriate).
  27. 27.  Sometimes we may not engage, and others may treat us poorly. What is the best way to respond in these situations?