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01 BCE Programme Overview


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01 BCE Programme Overview

  1. 1. Business and Community Engagement (BCE) Overview Extending IT Support for External Engagement Rob Allen JISC Services BCE Manager 16 July 2009 Joint Information Systems Committee Supporting education and research 30/07/2009 | slide 1
  2. 2. JISC Activities JISC  Innovation Programmes (e.g. Digitisation)  Services (c.40, e.g. JANET, 6 Advisory Services)  Provides and develops ICT facilities and resources;  Provides support, advice and guidance; spreads good practice;  Creates collaborative networks at home and abroad. JISC is driven by  The needs of the community it serves  Supporting the aims and objectives of the JISC’s funding partners  Political drivers e.g. DIUS’ Employer Engagement (Leitch) + Innovation Nation  Support for HE provision beyond HEIs (FE colleges, work place)  Working in collaboration with e.g. HE Academy, Becta, internationally, Joint Information Systems Committee 30/07/2009 | slide 2
  3. 3. JISC Business and Community Engagement (BCE) Programme  Developed in response to JISC’s Fifth Strategic Aim 2007-09: – To develop and implement a programme to support institutions’ engagement with the wider community  The JISC BCE Programme supports institutions in their engagement with the wider community. It aims: – To enhance institutional efficiency, effectiveness and opportunities in business and community activities – To improve access to institutions’ knowledge assets for business and community organisations. What is BCE? Business and Community Engagement (BCE) is the strategic management of relationships with external partners and clients, and of the related institutional services (e.g. knowledge exchange, workforce development). Joint Information Systems Committee 30/07/2009 | slide 3
  4. 4. Business and Community Engagement Diversity of scope of engagement and outcomes Business Community Private Public Cultural Social & civic sector sector landscape arena Competitiveness, Efficiency, Cultural Resources & growth cohesion enrichment & opportunities quality of life ENHANCING INNOVATION & PRODUCTIVITY DELIVERING ECONOMIC & SOCIAL BENEFIT Note: This diagram does not represent scale of activity Joint Information Systems Committee 30/07/2009 | slide 4
  5. 5. What is BCE?  BCE involves: – Innovation and knowledge exchange – Strategic partnerships – Workforce development and lifelong learning – Public and community engagement – Employer engagement – External Service provision and delivery  Objective: to deliver benefits to economy and society - and the institutions, e.g. a more highly skilled workforce, a more efficient, dynamic and sustainable economy and a more cohesive, knowledge-enabled society, (see Innovation Nation) BCE is fundamentally about solving problems and creating opportunities through external engagement. Joint Information Systems Committee 30/07/2009 | slide 5
  6. 6. Business and Community Engagement – Enabling effective interaction BCE PRACTITIONERS Prognosis and diagnosis of opportunity, need Service-orientated, External access interoperable to HE and systems (e.g. CRM); innovation cohesive IT information BUSINESS & HE and FE infrastructure; resources KNOWLEDGE COMMUNITY & EXPERTISE DEMAND Research, Virtual collaborative Problem/need Education facilities for or opportunity institution/ external partner co-development JISC: Supporting BCE; enhancing infrastructure and service-provision; breaking down barriers Joint Information Systems Committee 30/07/2009 | slide 6
  7. 7. Examples of Institutional BCE Activities  Core: Knowledge Transfer/Exchange and Employer Engagement – the constituency is external  Activities are both research-led and education-led - with emphasis on service provision and demand-led service. Examples: • Consultancy services; • Collaborative research; Contract research • Start-up companies and spin-off companies • Alumni services • CPD and training services; • Workforce development services; Work-based learning; Work placements • Lifelong learning; • Enterprise facilities, activities and education • Incubation facilities and services; • Licensing of content and knowledge assets • Regional development and Regeneration • Events, festivals & facilities utilising the institution’s intellectual assets, such as • public lectures; performing arts events; exhibitions – museums/galleries; museum education. • Social entrepreneurship/corporate social responsibility; • Volunteering schemes; • Public service activities such as: • Food and diet improvement; Health awareness programmes; Problem solving - crime, narcotics etc.; Services for targeted groups e.g. IT for the elderly. Joint Information Systems Committee 30/07/2009 | slide 7
  8. 8. JISC Business and Community Engagement Programme – Streams and Key Work-packages Employer CRM 1 - ENHANCING KNOWLEDGE MANAGEMENT Engagement Online Tools VREs* 2 - FACILITATING COLLABORATION for BCE for BCE Embedding Supporting 3 - ENABLING CHANGE BCE Training & CPD Extending Business 4 - ENABLING Facilitating SME Access Mgt Info Resources THE INTERFACE Open Innovation e-empowering Awareness 5 - EMBEDDING AND COMMUNICATING BCE Comms. & in BCE in JISC Marketing 6 - NEEDS ANALYSIS AND EVALUATION Needs Analysis Formative + Summative Evaluation *Virtual Research Environments Joint Information Systems Committee 30/07/2009 | slide 8
  9. 9. JISC Services  JISC TechDis JISC Netskills JISC InfoNet  JISC Legal JISC ProcureWeb JISC Digital Media  Working collaboratively on projects in: – Business and Community Engagement • Including tailoring/repackaging materials for BCE audiences – Curriculum Design and Delivery (FE and HE) – HEA Collaboration  Supporting JISC Innovation Programmes (including e-learning eg e-portfolios, users and innovation – web2access, web2rights)  Advice, guidance, resources, information and support, good practice, staff development, research and development  Working with senior managers to practitioners, representative groups, professional bodies Joint Information Systems Committee 30/07/2009 | slide 9
  10. 10. Projects/Topics 1. Embedding BCE how are employer engagement , knowledge transfer and other functions organised and integrated (or not) within the institution and how does this impact on their effectiveness? 2. Awareness of BCE are core institutional support functions (eg IT, HR) fully aware of the needs of staff working these functions? what institutional barriers are there to supporting these activities? 3. CPD and Staff Skills do staff supporting these functions within an institution have the right skills (including technology-related skills) to enable them to work most effectively 4. Online collaborative tools what tools are in use to support collaboration between institutions and their partners Joint Information Systems Committee 30/07/2009 | slide 10