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Kramer Reeves
Director, Product Management
IBM CLOUD & COLLABORATION SOLUTIONS
Pete Janzen
Senior Product Manager
IBM CLOU...
Please note
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notic...
The Customer-activated Enterprise
Insights from the Global C-suite Study
4000 executives
46%
Today
90%
46%
96%
more
90%
3–...
Treat Everyone as an individual
ENERGIZED
Citizens
ENERGIZEDCitizens
•  Allows direct communication with 	

government officials	

•  Reduced handling/processing 	

cycles10-...
Consumers
ENERGIZED
Exceptional Client Experience
Community Engagement
ENERGIZEDConsumer
•  Increased off-season sales 	

•  Learn shoppers pr...
ENERGIZED
Employees
ENERGIZED
Employee
Global Social Platform
“SSP Connections”
• Enabled global innovation and 	

collaboration 	

• Improved...
ENERGIZEDEmployee
•  Expand quickly into new markets	

•  Multi-language support	

•  Messaging, Mobile and Meetings 	

Ac...
Mobile
Big Data
& Analytics
Cloud
Social
Smarter Workforce
Exceptional
Digital Experience
Cloud Collaboration
Smarter Workforce Exceptional
Digital Experience
Cloud Collaboration
• IBM Kenexa Talent Suite
• Watson Foundations
• IBM ...
CHANGING
the way you think…
workand
Engaged
Employees
Client
Experience Business
Results
Learn…
Create…
Participate…
At BCCON 2014
Energize your life’s work
IBM Connect 2014 Summary Highlights
Geographic Social distribution –
worldwide
IBM Mail Next trended on Twitter
in Top 10 ...
Cloud Collaboration Announcement Summary
IBM Connections	

 IBM Mail Next	

 IBM Domino Applications
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With the introduction of IBM Notes/Domino 9 Social Edition, 2013 has been a very exciting year across the IBM messaging and collaboration portfolio! You know the business value of our technologies; you've also watched us give you the ability to weave the benefits of social collaboration right into your messaging experience. Now, join us as we hit the highlights of 2013, give you a glimpse of what's just around the corner, and then energize you with where we're heading, next!

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bccon-2014 key01 ibm_collaboration_solutions_connect_2014

  1. 1. Kramer Reeves Director, Product Management IBM CLOUD & COLLABORATION SOLUTIONS Pete Janzen Senior Product Manager IBM CLOUD & COLLABORATION SOLUTIONS Louis Richardson Story Teller & Enthusiast IBM CLOUD & COLLABORATION SOLUTIONS
  2. 2. Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  3. 3. The Customer-activated Enterprise Insights from the Global C-suite Study 4000 executives 46% Today 90% 46% 96% more 90% 3–5 Years Accepting Customers as Stakeholders 9 out of 10 CXOs foresee customer collaboration as a universal ambition Collaborate with Customers Source: Question B2–How strong is your collaboration with customers?
  4. 4. Treat Everyone as an individual
  5. 5. ENERGIZED Citizens
  6. 6. ENERGIZEDCitizens •  Allows direct communication with government officials •  Reduced handling/processing cycles10-20% •  Increased citizen engagement Citizen Portal
  7. 7. Consumers ENERGIZED
  8. 8. Exceptional Client Experience Community Engagement ENERGIZEDConsumer •  Increased off-season sales •  Learn shoppers preferences •  Internet Retailer Hot 100 Award
  9. 9. ENERGIZED Employees
  10. 10. ENERGIZED Employee Global Social Platform “SSP Connections” • Enabled global innovation and collaboration • Improved knowledge management and decision making • Created WW directory of employees and expertise
  11. 11. ENERGIZEDEmployee •  Expand quickly into new markets •  Multi-language support •  Messaging, Mobile and Meetings Accelerated time to reach new markets
  12. 12. Mobile Big Data & Analytics Cloud Social
  13. 13. Smarter Workforce Exceptional Digital Experience Cloud Collaboration
  14. 14. Smarter Workforce Exceptional Digital Experience Cloud Collaboration • IBM Kenexa Talent Suite • Watson Foundations • IBM Kenexa Survey • Advantage on Cloud • IBM Connections • IBM Mail Next • IBM Domino Applications in the cloud (Softlayer) • Exceptional Digital Experience WebSphere Portal “Next” beta • Pattern for PureApp: System on Power IBM Announcement Summary
  15. 15. CHANGING the way you think… workand
  16. 16. Engaged Employees Client Experience Business Results
  17. 17. Learn… Create… Participate… At BCCON 2014 Energize your life’s work
  18. 18. IBM Connect 2014 Summary Highlights Geographic Social distribution – worldwide IBM Mail Next trended on Twitter in Top 10 on January 27/28 Speaking as a consultant, not emcee: this IBM Mail Next software is straight-up amaze-balls. Want. #IBMconnect 27 Jan 2014 by Jay Baer
  19. 19. Cloud Collaboration Announcement Summary IBM Connections IBM Mail Next IBM Domino Applications

With the introduction of IBM Notes/Domino 9 Social Edition, 2013 has been a very exciting year across the IBM messaging and collaboration portfolio! You know the business value of our technologies; you've also watched us give you the ability to weave the benefits of social collaboration right into your messaging experience. Now, join us as we hit the highlights of 2013, give you a glimpse of what's just around the corner, and then energize you with where we're heading, next!

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