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It, Innovation, And Leadership

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A short presentation about the challenges associated with balancing IT innovation and operation excellence - and how Katz IS research and education focus on these issues.

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It, Innovation, And Leadership

  1. 1. Katz IS Showcase
  2. 2. IT, Innovation, and Leadership Brian Butler, Ph.D. Associate Professor of Business Administration & Information Systems Faculty Coordinator Katz Graduate School of Business Associate Professor of Clinical and Translational Science, Clinical and Translational Science Institute
  3. 3. What do IS people do all day? <ul><li>Lead development of capabilities and infrastructure to meet current (and future) business needs </li></ul><ul><li>Participate and/or manage implementation of new IT-enabled business initiatives </li></ul><ul><li>Maintain reliable operations (in the presence of many external and internal “threats”) </li></ul><ul><li>Manage (i.e. reduce) related cost, staff, and facilities </li></ul><ul><li>And by the way, couldn’t we hire a consultant/contractor/outsourcer to do that… </li></ul>
  4. 4. IS Operations or IS Innovation <ul><li>Exploitation vs. Exploration </li></ul><ul><li>IT as a basic utility (or IT doesn’t matter) vs. IT is a critical strategic factor </li></ul><ul><li>Cost to be controlled vs. Partner in business development </li></ul><ul><li>Maintenance vs. Development </li></ul><ul><li>Saying “NO” vs. Getting to “GO” </li></ul>
  5. 5. Not Either/Or…but Both/And <ul><li>Not something to be resolved…it is something to be lived with. </li></ul><ul><li>IT is called on to be both an infrastructure operator and an innovator </li></ul><ul><ul><li>Entrepreneurial Regulator </li></ul></ul><ul><li>This is true for organizations and for individuals </li></ul>
  6. 6. What can possibly go wrong? (or how do we screw this up?) <ul><li>Mistaking technology innovation for business innovation </li></ul><ul><li>Antagonism and factions </li></ul><ul><li>Mistaking functioning systems for realized business value </li></ul><ul><li>“ Elevator problem” </li></ul><ul><li>Failures of imagination </li></ul><ul><li>Enabling reliable work in the face of overwhelming complexity -- by adding to the complexity </li></ul>
  7. 7. Information Systems @ Katz/CBA <ul><li>Helping individuals and organizations develop the ability to recognize and capitalize on the opportunities to use information technology to increase efficiency, enable growth, and support innovation </li></ul><ul><ul><li>Imagine and evaluate potential </li></ul></ul><ul><ul><li>Implement and realize value </li></ul></ul><ul><ul><li>Improve and maintain capabilities </li></ul></ul>
  8. 8. IS Research @ Katz <ul><li>The Katz IS group is consistently ranked in the top 10 in the world in research productivity </li></ul><ul><li>Dr. Laurie Kirsch </li></ul><ul><ul><li>“ Managing the Unmanageable: Recommendations for Structuring and Governing Complex, Dynamic, and Distributed Projects” ($300,000 National Science Foundation grant) </li></ul></ul><ul><li>Dr. Chris Kemerer </li></ul><ul><ul><li>“ Work Dispersion, Process-Based Learning and Offshore Software Development Performance” MIS Quarterly , 2008 </li></ul></ul><ul><ul><li>“ Does Software Process Improvement Reduce the Severity of Defects? A Longitudinal Field Study” </li></ul></ul><ul><li>Dr. Dennis Galletta </li></ul><ul><ul><li>“ User Awareness of Security Countermeasures And Its Impact On Information Systems Misuse: A Deterrence Approach,” , Information Systems Research </li></ul></ul><ul><ul><li>“ Sharing Knowledge: How Managerial Prompting, Group Identification, and Social Value Orientation Affect Knowledge-Sharing Behavior,” Communications of the ACM </li></ul></ul>
  9. 9. IS Research @ Katz <ul><li>Dr. Brian Butler </li></ul><ul><ul><li>“ Development of an instrument for measuring clinicians' power perceptions in the workplace.” Journal of Biomedical Informatics. </li></ul></ul><ul><ul><li>“ Facebook for scientists: Requirements and services for optimizing how scientific collaborations are established” Journal of Medical Internet Research </li></ul></ul><ul><li>Dr. Sherae Daniel </li></ul><ul><ul><li>“ An Absorptive Capacity Perspective on Open Source Software Group Performance”, International Conference on Information Systems </li></ul></ul><ul><li>Dr. Justin Cochran </li></ul><ul><ul><li>“ Do Enterprise Systems Stifle Agility,” MIS Quarterly Executive </li></ul></ul><ul><li>Dr. Russell Robbins </li></ul><ul><ul><li>&quot;Decision Support for Ethical Problem Solving: A Multi-agent Approach.“, Decision Support Systems </li></ul></ul>
  10. 10. IS Undergraduate Education @ CBA <ul><li>BUSMIS 1060: Introduction to IS Project </li></ul><ul><ul><li>Business activity/process analysis </li></ul></ul><ul><ul><li>Opportunity analysis </li></ul></ul><ul><ul><li>Business Case development </li></ul></ul><ul><ul><li>Making and critiquing project deliverable presentations </li></ul></ul><ul><li>IS Excellence Award </li></ul>
  11. 11. MBA/MS-MIS @ Katz <ul><li>MBA/MS-MIS Dual Degree </li></ul><ul><ul><li>MBA foundations + non-IS functional concentration (Finance, Strategy, Operations, etc.) </li></ul></ul><ul><ul><li>IS Management depth + specialty </li></ul></ul><ul><ul><ul><li>Supply chain management </li></ul></ul></ul><ul><ul><ul><li>Customer analytics </li></ul></ul></ul><ul><ul><ul><li>New venture creation </li></ul></ul></ul><ul><ul><ul><li>Healthcare and IT </li></ul></ul></ul>
  12. 12. MS-MIS Practicum and IS Internship Projects <ul><li>“ Learning to be an Expert” </li></ul><ul><ul><li>‘ Productizing’ your knowledge </li></ul></ul><ul><ul><li>Solving today’s problems </li></ul></ul><ul><li>Gaurab Misra (BI in Supply Chain Management) </li></ul><ul><li>Alexandra Kelley (Security Compliance Issues) </li></ul><ul><li>Saurabh Dubey (ITIL implementation) </li></ul><ul><li>Imran Dalwai ( Assessing Project Management Office Capabilities) </li></ul>
  13. 13. IS in the Katz MBA program <ul><li>MBA Concentrations & Electives </li></ul><ul><ul><li>IS Design and Development </li></ul></ul><ul><ul><li>IS Management and Leadership </li></ul></ul><ul><li>Current Topics in MIS </li></ul><ul><ul><li>Open Source Technologies </li></ul></ul><ul><ul><li>Legal and Regulatory Issues in IS Management </li></ul></ul><ul><ul><li>The Business of Blogs, Online Communities and Social Networking </li></ul></ul><ul><ul><li>Virtual Teams and Collaborative Technologies </li></ul></ul><ul><li>IS Project Courses </li></ul>
  14. 14. Katz Team Technology Initiative <ul><li>Providing Katz students with the experience and expertise that they will need to effectively evaluate and use team technologies </li></ul><ul><li>Assisting organizations with the identification, evaluation, and management of technologies for supporting teamwork and collaboration. </li></ul><ul><li>Katz Virtual Worlds and Virtual Cases </li></ul><ul><ul><li>Dr. Russell Robbins, Dr. Brian Butler, and Dr. Audrey Murrell </li></ul></ul><ul><li>Katz Team Room Technology Evaluations </li></ul><ul><ul><li>Saahil Goel, Maja H.Ahmetovic, Jitesh Desai, and Arun Kaliamurthi </li></ul></ul><ul><ul><li>Dr. Dennis Galletta </li></ul></ul><ul><li>Katz Innovation Pilots </li></ul>
  15. 15. IS @ Katz: Doctoral Program <ul><li>Apprenticeship program </li></ul><ul><ul><li>Answering the next question </li></ul></ul><ul><ul><li>Educating Future IS leaders </li></ul></ul><ul><ul><li>Educating Future Scholars and Educators </li></ul></ul><ul><li>Some Recent Graduates </li></ul><ul><ul><li>Charles Liu (University of Texas, San Antonio), Xiaoqing Wang (University of Maryland), Enrique Mu (Carlow University), Patrick Bateman (Youngstown State Univ.) </li></ul></ul><ul><li>Some Current Students </li></ul><ul><ul><li>Rachel Chung, Mark Haney, Ilana Diamant, Jacqueline Pike </li></ul></ul>
  16. 16. What else can we do?
  17. 17. What can you do? <ul><li>Promote </li></ul><ul><ul><li>Tell people about IS @ Katz/CBA </li></ul></ul><ul><li>Participate </li></ul><ul><ul><li>Guest speakers, visits </li></ul></ul><ul><li>Projects </li></ul><ul><li>Partnerships </li></ul><ul><li>Phunding ($  ) </li></ul>
  18. 18. For More Information <ul><li>Contact Brian Butler ( [email_address] ) </li></ul><ul><li>or </li></ul><ul><li>visit </li></ul><ul><li>www.katzis.org </li></ul><ul><li>www.katz.pitt.edu </li></ul>

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