2. In previous class discussion, a problem was
defined as a situation the causes uncertainty
and difficulty in achieving what you want to
achieve.
This presentation will outline the Stages of
Problem-solving.
3. The process of problem solving can be
divided into several stages. This is done to
make it easier to understand the steps in the
process of problem solving.
To become a successful problem-solver, you
need to understand the stages involved and
follow them in sequential order whenever you
have a problem.
4. The graphic shows the stages of problem
solving; demonstrating how each stage is
connected. By methodically moving through
each stage, you get closer to the goal of solving
the problem.
5. Clearly state the problem
Identify what circumstances lead to the cause
of the problem.
Write a clear definition of the problem and
the barriers encountered.
6. Analyze the problem so you fully understand
it and then develop ideas which will achieve
your goal
Develop several ideas to solve the problem to
increase your chances of finding the best
solution to the problem.
7. This stage is a process of decision-making based
on your comparing the possible outcomes of
your alternative solutions; this is the “DO” stage
This stage involves:
◦ Identifying all parts of the solution
◦ Eliminating solutions that do not meet certain criteria
◦ Evaluating the solutions against the desired outcomes
◦ Assessing the risks associated with the “best” solution
◦ Making a decision to implement the solution
8. The process of implementing the solution
occurs in 3 stages:
◦ Planning and preparing to implement the solution
◦ Taking the appropriate action and monitoring the
effects
The process has to be monitored to make sure the
solution is going smoothly
Any problems must be addressed quickly
◦ Review the success of the action.
9. Successful problem-solving involves looking at
the outcome of the solution and making the
necessary changes in the earlier stages if
necessary in order to reach the identified goal.
