What is LenderX?
Your Appraisers | Your Process | Your Compliance
A single portal that allows you to manage appraisals, communication, invoicing, tracking and
secure borrower delivery in a compliant manner.
Ensured regulatory compliance with emerging and established regulatory standards including
UCDP, Dodd-Frank and the CFPB
You choose the local appraiser, you set the fees & you control the due date, all with the ability to:
Prove that your appraisal process is compliant
Provide secure appraisal delivery to the borrower
Integrate robust appraisal review technology for added quality control
Key LenderX Benefits
Real Time Email Alerts
Controls & Access
LenderX® is now connected to
StreetLinks QX, the most powerful
automated appraisal review tool in the
StreetLinks QX is a comprehensive collateral
underwriting utility that combines the most
sophisticated automated rules
engine, automated valuation model and manual
underwriting process ever developed to bring
the clarity and accuracy your appraisal process
StreetLinks QX is available on ANY
appraisal, increasing consistency and removing
subjectivity between AMCs or Underwriters.
LenderX is now seamlessly integrated with
best-in-class nationwide appraisal management
company (AMC) StreetLinks LenderPlus™.
Place orders that you currently outsource to an
AMC directly through the AMC Connect tab
within the LenderX platform to further streamline
your appraisal process!
With changing regulations, it’s important
to use a system that accounts for
• Maintain a non-influence appraisal process
without giving up your trusted appraiser
• Separates loan officers/brokers from the
appraiser selection process
• Tracks all communications and activities
• History of appraiser onboarding and
• Records appraiser payment, ensuring
compliance with Dodd-Frank customary and
reasonable fee provisions
If you can’t track it, you can’t manage it – period.
LenderX® includes data-rich reports that give you
the information you need at your fingertips.
Reporting includes appraisal and accounting
level detail at the corporate, branch, originator
and appraiser level.
Appraisal Order &
The LenderX platform allows you to save time
and money, as well as accelerate your
appraisal turn-times and close more loans.
Specify milestones for your order
process to tailor your workflow to fit your
From one easy-to-use online portal, you
Whether you create your own milestones
or use our default settings, you can
ensure appraisal orders are completed
to your standards every time.
Order Appraisal Reports
Track Order Progress
Communicate in a Compliant Manner
Track Activities and Communications on
• Receive & Deliver Appraisal Reports
The LenderX Onboarding Team assists
in milestone setup, but milestones can
be altered at any time.
Real Time Email
Controls & Access
The key to any successful process is
communication. More importantly, compliant
Accelerate your appraisal process by
simply defining the access level and
execution points of each user role within
your organization. LenderX will handle
LenderX provides real-time email notifications
to the right users on each file, while also
providing historical communication and actions
tracking between your staff and your
appraisers. Save time by allowing us to alert
you of status changes, notify appraisers of new
orders & change requests to accelerate
• Give all people within your
organization the proper access and
create proper management
• Eliminate dependency on single
individuals for your entire appraisal
• Empower your originators to “order”
appraisals while staying 100%
LenderX allows you to
manage, approve, queue and track appraiser
payments in a single system.
Managing your own process through
spreadsheets and email, or an inferior
system, is cumbersome and costly.
LenderX accepts, processes and records
payments for you.
LenderX helps you verify that the amount
invoiced by the appraiser balances with
original order amounts, giving you confidence
in your accounting process and saving you
time & money.
Reduces accounting hassles:
• Securely and quickly accept borrower
• Funds are directly deposited into your
• Transaction history stored at the
appraisal file level
In a single report, view the appraiser metrics
that matter, including:
LenderX makes it easy to invite your
own trusted appraisers to the system or
expand your network with our nationwide
panel of appraisers.
Leverage this data to better manage your
appraiser panel and improve efficiency and
Simply create a list of your trusted
appraisers and LenderX will do the rest
by emailing and inviting those appraisers
to join your appraiser panel.
Even better – simply email the
spreadsheet to our team and we will
handle it for you!
Recruit new appraisers through the LenderX
Appraiser Directory, vastly increasing your
appraiser coverage as you need it!
Simplify your daily tasks with the
LenderX To Do List. The To Do List
allows you to:
• Drill into system activities that require
• Claim responsibility for group tasks
• Lock a task and more!
The LenderX Appraiser
Connect with appraisers outside
of your invited panel by viewing
their detailed profile, vastly
increasing your appraiser
coverage as you need it! In the
appraiser profile, you can view
IQ Select™ Intelligent
LenderX allows you to create a custom
assignment algorithm used to automatically
assign the most qualified appraiser to each
order. You control the 7 weighted criteria that is
important to you!
IQ Select can assign automatically by product
type, branch location, or by customer location
down to the zip code!
LenderX makes it easy to manage the appraisal process internally. Using the LenderX
software has helped us to be more organized, plus we’ve seen noticeable improvements in
our turn times. We couldn’t be happier with our choice.
Bart Doerhoefer, Executive Vice President | Commonwealth Bank & Trust Co.
Sample Appraiser Metric Management
Total Assigned Accepted Rejected
Avg Time to
Avg Time to
Distance Conditions Conditions Revisions (hrs)
Appraisal Company 1
Appraisal Company 2
Appraisal Company 3
Appraisal Company 4
Appraisal Company 5
Appraisal Company 6
Appraisal Company 7
Appraisal Company 8
Appraisal Company 9
Appraisal Company 10
Appraisal Company 11
Appraisal Company 11
Appraisal Company 12
First Total Life
Easily pull a report which displays to you the appraiser’s report card which
tracks both life time and user defined time lines
Compares appraiser turn time by state compared to their peers for panel
Publish turn times by state to sales team to manage borrower’s expectations
You cannot improve what you are not measuring
Rejected Turn Time
LenderX Customer Support
Not only does LenderX offer all the features you need to internally manage your appraisal process, but we also
are committed to delivering a level of service that supports your success.
LenderX staff will handle appraiser onboarding, initial user access and setup, configuration of your assignment
criteria and much more. Plus, your dedicated internal Client Advocate is available for you every day to help
update, change and help you with process and procedural questions.
The LenderX support staff is helpful,
knowledgeable and always willing to
assist. Such dedication to their users
and their product makes the
appraisal process infinitely easier.
Michelle Greening, Collateral Analyst
The LenderX Set Up Process
Our onboarding team helps to ensure a seamless transition to your new
self-managed appraisal solution!
3 Forms to complete
Nothing to download or install
15-Day set up to use timeline
Dedicated onboarding advocate
Full staff and appraiser training to properly acclimate all users to the LenderX platform
Get Started Today!
To view an interactive demo of the LenderX software, please contact
Mark Tague, VP of National Sales
p: 1.405.659.5684 | e: email@example.com | www.lenderx.com