2008 PSOL Data Analyzing Online Student Survey Results:  Measuring Importance  & Satisfaction
Priorities Survey for Online Learners <ul><li>Four sets of data will be shown: </li></ul><ul><ul><li>Lake Superior College...
Order of Survey Questions <ul><li>The survey results are shown starting with the item determined to be most important to L...
 
 
 
 
 
 
 
 
 
 
 
Summary <ul><li>The gap between the importance score and the satisfaction score represents the opportunity for quality imp...
Contact Info Barry Dahl [email_address]
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2008 PSOL Data Charts

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Slides of the 11 most important items (of 26) on the PSOL survey given to online students at Lake Superior College.

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2008 PSOL Data Charts

  1. 1. 2008 PSOL Data Analyzing Online Student Survey Results: Measuring Importance & Satisfaction
  2. 2. Priorities Survey for Online Learners <ul><li>Four sets of data will be shown: </li></ul><ul><ul><li>Lake Superior College (LSC) </li></ul></ul><ul><ul><li>National results of all schools using PSOL (Nat’l) </li></ul></ul><ul><ul><li>Minnesota Online schools using PSOL (Minn.) </li></ul></ul><ul><ul><li>Ten 2-year schools for LSC Peer Group (Peer) </li></ul></ul>
  3. 3. Order of Survey Questions <ul><li>The survey results are shown starting with the item determined to be most important to LSC online students. </li></ul><ul><ul><li>Each subsequent item is the next more important item. </li></ul></ul><ul><ul><li>There are a total of 26 items on the PSOL. </li></ul></ul><ul><ul><li>The 11 most important items are shown in this presentation. </li></ul></ul><ul><ul><li>Student satisfaction numbers are also provided. </li></ul></ul>
  4. 15. Summary <ul><li>The gap between the importance score and the satisfaction score represents the opportunity for quality improvement. </li></ul><ul><li>The higher the importance, the greater the priority should be in closing the gap. </li></ul><ul><li>However, some items are more controllable than others, especially in the short term. </li></ul>
  5. 16. Contact Info Barry Dahl [email_address]

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