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EBMgt Course Module 1: What Is It?


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EBMgt Course Module 1; What Is It?

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EBMgt Course Module 1: What Is It?

  1. 1. Postgraduate CourseEvidence based management:What is it?
  2. 2. Evidence?outcome of scientific research,organizational facts & data,benchmarking, best practices,collective experience, personalexperience, intuition
  3. 3. All managers base theirdecisions on ‘evidence’
  4. 4. However ...
  5. 5. Many managers pay littleor no attention to the qualityof the evidence they basetheir decisions on
  6. 6. Trust me, 20 years ofmanagement experience
  7. 7. SO ...
  8. 8. Teach managers how tocritically evaluate the validity,and generalizability of theevidence and help them find‘the best available’ evidence
  9. 9. Postgraduate CourseEvidence-based decision
  10. 10. Postgraduate CourseEBP is a means to improvedecision quality.It’s a career, not a course.
  11. 11. Postgraduate CourseEvidence-based practice: Focuses on the decision making process Thinks in terms of probability (instead ofgolden bullets).
  12. 12. Postgraduate CourseMultidisciplinary: Incorporate and aggregate informationfrom different sources (regardless of their origin)Adaptable: Update (or change) their decision whennewer or better information becomes availableSelf-critical: Acknowledge the limitations of theirabilities and are cautious not to be overconfidentCautious: Express their predictions in probabilisticterms and consider multiple options.Empirical: Rely more on observation than theoryEvidence-based managers are
  13. 13. Postgraduate CourseThe 5 steps of EBP1. Formulate a focused question (Ask)2. Search for the best available evidence (Acquire)3. Critically appraise the evidence (Appraise)4. Integrate the evidence with your professionalexpertise and apply (Apply)5. Monitor the outcome (Assess)
  14. 14. Postgraduate CourseIntuition or evidence-based decision?
  15. 15. Postgraduate Course Chesley Sullenberger, USAIR pilot, has been avisiting scholar at UC Berkeley’s Collaborativefor Catastrophic Risk Management since 2007 Does research on how to make decisions tomaintain safety despite technologicalcomplexity and crisis conditions1. Use of Scientific Findings
  16. 16. Postgraduate Course Has written and analyzed aviation accidentreports for over 20 years2. Reliance on Reliable and ValidOrganizational Facts
  17. 17. Postgraduate Course Used Decision Aids to Support Good Decision: As Sullyconsidered what decision to make that day, he had hiscopilot review and follow all checklists on boardrelevant to crash landings Formal Education to Prime His Skills: Sully is a graduateof the U.S. Air Force Academy and holds mastersdegrees from both Purdue University in IndustrialPsychology and the University of Northern Colorado inPublic Administration3. Mindful Decision Making &Decision Awareness
  18. 18. Postgraduate Course The last person to leave the plane, ChesleySullenberger twice walked the plane’s aisle tocheck all passengers were off Sully’s last act onboard was to grab thepassenger list. Used on-shore to verify rescueof all passengers and crew4. Ethics and Responsibility toStakeholders
  19. 19. Postgraduate CourseIn Sullenberger’s Own Words…“One way of looking at this might be thatfor 42 years, Ive been making small,regular deposits in this bank of experience,education and training.And on January 15, the balance was sufficientso that I could make a very large withdrawal.”
  20. 20. Postgraduate Course1. Get Evidence into the Conversation2. Use Relevant Scientific Evidence3. Use Reliable and Valid Business Facts4. Become “Decision Aware” and UseAppropriate Processes5. Reflect on Decision’s Ethical and StakeholderImplicationsFive Good EBP Habits
  21. 21. Postgraduate Course1. Set learning goals (2-5)2. Pre-test: where does learner stand on learning goal beforecourse?3. Build opportunities for practicing those learnings throughoutcourse (curriculum)4. Post-test: Measure progress on each learning goal and providefeedback5. Feedback & Redesign: Use feedback to make course moreeffective over timeFive Good EBP Teaching Habits