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DMAW Marketing AdVents—May 2015
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Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel FundraisingUnderstanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
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DMAW Marketing AdVents—May 2015

  1. 3 MARKETINGADVENTSMAY2015 DMAW Executive Committee & Board of Directors 2015 Executive Committee President—Jamie Natelson Avalon Consulting Group 202-429-6080 ext. 106 jamien@avalonconsulting.net Vice President/President Elect—Cheryl Keedy Production Solutions, Inc. 703-734-5700, ckeedy@psmail.com Treasurer—Kathy Calta Barton Cotton, 410-565-5040 kathy.calta@bartoncotton.com Secretary—Alan Rich, Nova Label Co. 301-386-4433, alan@novalabel.com Immediate Past President—Peter Carter Chapman Cubine Adams + Hussey 703-248-0025, pcarter@ccah.com Board of Directors Dennis Ashcraft, Colortree Group 804-358-4245, dashcraft@colortreeva.com Samantha Brown, Fundraising Professional 215–287-9222, samanthabrown528@gmail.com Kate Carr, Silver Marketing 301-652-3691, kcarr@silvermarketing.com Jim Chmielewski, Public Interest Communications 703-847-8300, jim@pic1.com Mike DeFlavia Lautman Maska Neill & Company 202-296-9660 ext. 211 mdeflavia@lautmandc.com Melissa Ford, Mal Warwick | Donordigital 202-332-3124, melissa@malwarwick.com Sherene Kelly, Wiland 510-332-2477, skelly@wiland.com Liz Kincheloe, Infogroup 202-973-5400, liz.kincheloe@infogroup.com Mikaela King, Defenders of Wildlife 202-682-9400, mking@defenders.org Peter Maaseide, L&E Meridian 703-913-1654, pmaaseide@l-e.com Shira Mitchell, Special Olympics 202-715-1156, smitchell@specialolympics.org Eric Rardin, Care2 703-473-2825, ericr@care2team.com Jeff Thomas, ProList 301-924-4545 ext. 1022, jthomas@prolist.com DMAW Educational Foundation Liaison— Syma Mendelsohn, 301-351-4863, symamendelsohn@verizon.net DMAW Educational Foundation Carrie Schweikart, President carrie.schweikart@qg.com DMAW Executive Director Donna Tschiffely donna@dmaw.org 703-689-DMAW, fax 703-481-DMAW PRESIDENT'S PERSPECTIVE DMAW Marketing AdVents: (ISSN 0896-4742) is published monthly by the Direct Marketing Association of Washington, Inc., 11709 Bowman Green Drive, Reston, VA 20190-3501. Periodicals postage paid at Herndon VA and at additional mailing offices. BY JAMIE NATELSON Postmaster: Send address changes to DMAW Marketing AdVents, 11709 Bowman Green Drive, Reston, VA 20190-3501; email info@dmaw.org • website www.dmaw.org What used to be as simple as 1010101, has become this de- cade’s taboo topic for direct marketers. Oh, we discuss data and laud its use, but, like cancer, politics and religion, sharing your opinion on data and its use can cause a backlash, offend, and hurt feelings. But as direct marketers, it is time we had a frank discussion about data—both what we want from it and how we use it. Let’s face it, most of us are doing it (now it sounds like I am having a sex talk): mod- eling, appending data, using data to en- hance our performance (again, giggle here), and making better decisions because of it. This is smart. This makes us smarter. But most of us do not want to truly admit exactly where we use it, how we use it, and that, in some cases, we are skirting the rules. I have no love of these rules. The standard list rental agreement (LRA) does not allow for a finder file. But life is better for the hard working data entry folks (and for the accuracy of our data) with a finder file. You may not know that most LRA’s actually for- bid you from sending data to third parties and most LRAs forbid you from retaining any data (yes, again, that includes your finder file). So, I am going to say it out loud and proud…I want to be able to model my data, I want to do a response model, a zip model, a look-alike model, a merge opti- mization…and I want to use more than one source to do it. I can and do ask for permission, but I am not sure everyone is. And, as you see, many of these LRA out- right forbid it. I know many of our co-ops (I HEART co- ops; ask around, it is true) are offering response models galore. This is a good thing. However, their data protection agreement is with their client, not any third-party data you give them. The co- ops I spoke to are willing to add this third party data security language and they should, but are we telling the third party that their list may be used to build a re- sponse model at the co-op? I suspect not. So, my argument (soapbox) in the square today, is let’s stop hiding what we are do- ing. Let’s set the agreements and smart fair use rules, as well as establish strict data security protocol to protect our best resource. I want to model. I want to ap- pend. And I want to be smart about data. Will you stand up with me and speak the truth about data? Let’s set some industry standards that make us smart direct mar- keters, not stifle us. And, let’s do soon, before someone does it for us. MTOBEIYF,   Jamie
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