D Raa S Seminar


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Disaster recovery traditionally means investing in a secondary site full of infrastructure that will rarely be used. Not only is the economically prohibitive for many firms, but managing both the deployment of the DR plan and its ongoing upkeep is at best a distraction for the IT organization. DRaaS provides continual replication of your key servers to our cloud with managed recovery of a clone of your servers in our cloud on demand.

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  • Build: “This gap can addressed with cloud”
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  • D Raa S Seminar

    1. 1. Disaster Recovery as a Service (DRaaS) Presenter: Christopher Barber July 12, 2012
    2. 2. Windstream Snapshot 2
    3. 3. Company Highlights Headquartered in Little Rock, AR Fully Integrated Business Communications Fortune 500 Company with $6 Billion in Annual Revenue More than 450,000 Business Customers Nationwide Over 150 Offices Across the U.S. Approximately 14,500 Employees 100,000 Fiber Miles 6 Network Operations Centers (NOCs) Enterprise-Class Data Centers 3
    4. 4. Nationwide Presence.Local Support. 4
    5. 5. WHS Division Overview Synopsis Leading Provider of Infrastructure as a Service (IaaS) H i - To u c h TM M a n a g e d S e r v i c e s Delivery Cloud Dedicated ColocationExperience  10+ years  1000+ customers  Nationwide Data  2N Power Infrastructure Facilities Centers  100% Uptime SLA  SSAE16 SOC1 5
    6. 6. Hi-Touch Managed Services 6
    7. 7. Windstream Cloud Overview 7 7
    8. 8. The Hybrid Data Center 8
    9. 9. Disaster Recovery as a Service 9
    10. 10. The State of Disaster Recovery Today Less than half of firms have a disaster The recovery challenge… recovery plan  38% of companies back up mission-critical applications/data to tape, and manually transport them offsite (Forrester/DRJ)  The average time to recover after a disaster was 18.5 hours, up from 17 hours in 2007 (Forrester/DRJ)  Companies lose an average of $84,000 every hour of downtime (IDC)  Yearly cost of downtime at almost one-third of companies is estimated at > $3.9MM (Aberdeen)Key Challenges Don’t consistently backup/ replicate data off-site No infrastructure to recover to or test with Lack of skills & available personnel in emergency to do complex recoveries No real-world experience recovering complex applications Growing volume of data with new complexity from virtualization 10
    11. 11. The Disaster Recovery ChallengeBC/DR budgets are Less budget Capacity Data 5.5% of IT allocated to requirements are still explosion opex/capex BC/DR growing 20%-40% per year Increasing No tolerance for recovery data loss demands Business owners More and more have less and less More companies operate tolerance for any complexity and close to 24x7 data loss heterogeneity 25% of servers are non- Windows OSes
    12. 12. The Gap in Traditional DR Services Seconds Synchronous Replication Data Loss Minutes Asynchronous Replication Hot Sites,Recovery objectives Warm Sites Dedicated IT equipment Hours Gap Recovery from disk This gap can be filled Days with virtualized and Recovery from Cold Sites cloud solutions tape Shared IT equipment $ $$ $$$$ 12 DR services cost
    13. 13. 3 Categories of cloud-based DR Cloud-based DRDo it yourself Cloud-to-cloud DR-as-a-Servicecloud-based DR DR • Pre-packaged• Using the public • The ability to solutions that cloud to architect a failover services provide failover to custom solution from one cloud a cloud leveraging the data center to environment agility and speed of another the cloud.
    14. 14. Do it Yourself Cloud-Based DR Production data center Public cloud provider A B C D E F Replication A B C D E F Physical Physical Physical server 1 server 2 server 3 Failover is manual, requires skilled staff. Public cloud provider does not usually guarantee any capacity when needed nor will they assist in the failover. If physical servers are being protected, customer must manage the conversion to virtual. Primary Storage 14
    15. 15. Disaster Recovery as a Service Production data centers Service provider deploys agents to replicate data and applications to the cloud. Physical machines are converted to VMs to boot in the cloud. DRaaS provider Primary Storage VMware VMs and file shares stored on an array are replicated using storage replication and recovered on like storage Primary in the cloud Storage 15
    16. 16. Multiple Replication Options Production data center DRaaS provider Application replication Hypervisor replication Host replication SAN replication Primary Primary Storage Storage 16
    17. 17. Varying Levels of RTO/ RPO  Hot cloud site: Recovery cloud is running replica VMs to production site using real-time$$$ replication.  Recovery time objective (RTO) : 0-2 hours  Recovery point objective (RPO): 0-24 hours  Warm cloud site: Recovery cloud contains offline copies of virtual machines that can be spun up during disasters or tests.  RTO: 2-6 hours  RPO: 0-24 hours  Cold cloud site: Recovery cloud contains backups of production systems that must be first rehydrated and turned into VMs before recovery can occur.  RTO: 4-24 hours  RPO: 24-48 hours $ 17
    18. 18. Benefits of Cloud-Based DR • Most of the time, you essentially only pay for storage Better resources, turning on VMs only in the event of a disaster functionality for invocation or a test less cost • Little to no upfront investment is required Easier, more • Testing can be automated and non-disruptive. DRaaSfrequent, and less contracts usually include testing services and failover expensive testing assistance • Gives you the ability to adapt to changing IT Easy, more environment and business needs. flexible, enables chargeback • Deployments are measured in weeks, not months to years • Pay per protected server makes operationalizes DR Pay-as-you-go spending, makes it easy to add additional protected pricing servers or storage, avoids bursty capex and enables chargeback 18
    19. 19. What is DRaaS? Disaster Recovery as a Service (DRaaS)  Combines the best of replication, cloud and virtualization technologies  Delivers a fully-managed recovery to a cloud-based disaster recovery infrastructure  Ensures your data and applications are safe and secure, and will be there when you need them most 19
    20. 20. How Does DRaaS Work? 20
    21. 21. The Flexibility of DRaaS Multiple replication methods:  Host-based replication for heterogeneous physical and virtual environments  For EMC-powered data centers, with managed EMC RecoverPoint Appliances and Replication Manager support  For NetApp-powered data centers, with managed SnapMirror / SnapVault replication and support for SnapManager  Application-layer replication using running VMs (Ex: Exchange Database Availability Groups) 21
    22. 22. The Power of DRaaSTraditional DR Windstream Hosted Solutions DRaaSIncreased hardware and storage Leverages cloud economics and economies of scaleTypically limited to 24 hour RPO Variable RPO down to 15 minutes with application consistencyLong RTO to restore manually from Restore entire environment in little morebackups than server boot timeDifficult and time consuming to test Off-loads restore burden on provider, customer only has to validate applicationsRequires significant architectural work Pre-designed and validated for common environments 22
    23. 23. DRaaS Buyer’s Guide Cloud Managed Managed Resilient Networking Infrastructure Recovery Application Solutions Requirements Requirements Availability Solutions  Production-grade cloud  Protects and provides  Support for application-  Managed global load environment managed recovery of layer replication for balancing physical and virtual Oracle/ SQL Server  Able to run production  Private network servers  Support for managed n- and DR workloads integration  Management and tier application  Able to support environments and  Hybrid networking with monitoring of application middleware support for physical replication process requirements (IO, servers and network VLANs)  Self service tools appliances Key Requirements  Support for multiple types of replication  Ability to run production workloads  Support for hybrid/ private networking 23
    24. 24. Q&A 24
    25. 25. Data Center Tourhttp://www.windstreambusiness.com/resources/videos/hi-touch-approach 25