Internship Report Staff Recruitment Procedure At Sao Nam Viet Company Limited

DỊCH VỤ VIẾT THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620
TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET
VIETNAM GENERAL CONFEDERATION OF LABOUR
TON DUC THANG UNIVERSITY
FACULTY OF FOREIGN LANGUAGES
INTERNSHIP REPORT STAFF RECRUITMENT
PROCEDURE AT SAO NAM VIET COMPANY LIMITED
HCMC, April 2023

ACKNOWLEDGEMENTS
I would like sincere thanks to teachers of Ton Duc Thang University have
enthusiastically communicated to me of knowledge, experience of a lifetime during
the 3 years of training under the roof of the school.
During the fact-finding at Sao Nam Viet company, I have learned a lot of
knowledge and gather more information needed to cater for my thematic. Even
there are just 4 weeks, this is the good opportunity to approach the author and
reality of a business unit economics.I would like to extend thanks to the directors of
Sao Nam Viet company supply all officials and employees create favorable
conditions for authors complete this symposium.
Finally, please send thank all family and friends sincerely for their support,
help me during the past.
Full name of student

COMPANY’S COMMENTS
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Ho Chi Minh City , ……………..June 2023
Signature

SUPERVISOR’S COMMENTS
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1
INTRODUCTION
Before the turnaround of the economy to market in the next years, to continue to
exist and develop, besides offering effective business strategies, research, explore the
solutions, directions aimed at coordinating the human management is imposed with the
aim of development of enterprise organization, use of human resources as a weapon strong
competition is one of the core problems was the company Formed mostly interested.
To contribute to the common goal of improving the effectiveness of human
resource management, So I choose the subject " STAFF RECRUITMENT PROCEDURE
AT SAO NAM VIET COMPANY LIMITED"
A number of documents relating to human resources management, grants the Group
solutions in recruitment and training to contribute to improve the existing exists in
recruitment, training at Sao Nam Viet company. However, effective recruitment, training
will depend very much on the Formed company has committed sufficient and properly
process right from the start or not.
Through internships at the company, I noticed an employee's HR is quite
interesting. In the past the practice, I was the guide and very enthusiastic. I am actively
working on and completing tasks. As an intern, in the fact I've learned many experiences,
proactively discuss when would don't understand about the job, boldly of communicating
over. With this position, the capacity of the work itself is very accurately through the
degree of completion of the work assigned. I'm glad I finished well in the internship.

2
CHAPTER 1. OVERVIEW OF SAO NAM VIET COMPANY LIMITED
1.1.History and development
1.1.1. History
Sao Nam Viet co, Ltd is the company's investment and cooperation with
Jueling factory Electric Appliance Co,. Ltd., " is the plant's production company
and the export of electric and electronic appliances; Pan pot, electric pot, stick,
electric frying pans, electric multipurpose baking ... was founded officially with
high technology in 2012. factory area is 1, 100m2, technical staff is higher than 100.
Produced with self-contained line process and high tech (CIMS with aluminum die
casting workshop, hardware products machining workshop, bekelite injection
workshope, finish machining workshop, Upmarket products automation spraying
workshop, ssemply line workshop, finished products workshop, OEM & ODM
cooperation) ... export import standards of international household goods. And
many of the big brand name in South Korea, ISO 9001 certification China, AAA,
and the international certification CCC, CQC, GS, CE, ROHS, PAHS, LFGB ... Sao
Nam Viet co, Ltd. research and development (R & D) household electric appliances
products of high quality, are safe for consumers. With the professionalization of the
products we create these special products and different but still keep the key point
familiar to consumers for each kind of product Sao Nam Viet co, Ltd created. Sao
Nam Viet co, Ltd. has been producing products to satisfy quality requirements and
to provide the satisfaction of customers on the international market.
Sao Nam Viet co, Ltd has been present to expand the market in Asia as in
Europe, the UK, France, Spain, South Korea, Thailand, Myanmar, Cambodia,
Malaysia, Vietnam.
"You Cook, We Care", "cooking is not only a passion but also as art".
• Trade name: SAO NAM VIET co., LTD
• Address: 186/36 Bai Say, 4 Ward, 6 District, Ho Chi Minh City
• Director/legal representative: Tran Ngoc Phuong
• Business license: 0309264505 | Date of issue: 05/08/2009
• Tax code: 0309264505
• Active Date: 01/10/2009

3
Figure 1: Logo of Electric Appliance Co,. Ltd
1.1.2. Development
Since 2014: Director: Tran Ngoc Yen Phuong has started business start-up is
a very bold decision when he founded Sao Nam Viet co, Ltd at this time because of
the economy are much more unsettled. The new company started operations, many
busy, hard pressure. Executive management of the company was young, capital and
experience was very limited.
Since 2015: Sao Nam Viet co, Ltd began a more stable, profitable going
well but still have trouble finding the customers because Sao Nam Viet co, Ltd
established so the Director has defined: distress for companies operating
commercial sectors, the first elements to create development that is : Quality and
credibility in relation to customers, however thanks to try a lot of the staff of the
company has links with a number of stores and some supermarkets. The end of the
year 2015 Sao Nam Viet co, Ltd has completed a number of indicators were
planned, this problem is relatively good signals, while Vietnam's economy in slow
recovery following the world economic downturn

4
Since 2015-2016: Sao Nam Viet co, Ltd has made the reputation of the
clients, the business of the Sao Nam Viet co, Ltd. is increasingly favorable. In the
course of business, Sao Nam Viet co, Ltd has to understand market needs, diverse
business expansion goods and today Sao Nam Viet co, Ltd has expanded the
market around Ho Chi Minh city area for shops and supermarket. The end of 2016,
Sao Nam Viet co, Ltd had a profit relatively better and constantly growing market
expansion
1.2 Missions, products
1.2.1. Missions
Trading orders for a quick, quality. Implementation of the warranty service,
the customer care with the right rules and contracts. Distribution of industrial
products in order to satisfy the diverse needs of customers.
Use capital efficiently and capital development, implement business objectives. His
mission to shorten the distance of space and time, potential and capacity. Build long
term business strategies. Serious Executive safe mode of labor, social security,
protection of the environment at the same time attention to the interests of workers
1.2.2.Company’s products
Appliances, grill, electric smokeless grill, grill the Japanese electrical and
household products of the Sao Nam Viet co, Ltd trading as of PAA Co.Ltd, pan
stone, safety appliances, versatile non-stick pans, the versatile cookware, kitchen
area of south korea, electric stove, electric hot pot pan Japanese technology,
multifunction electric pan pot, versatile electric fireplaces, electric grill versatile,
non-stick cooker, electric-stick pot, non-stick grill pan non-stick advanced stone,
stone grill advanced anti-stick, pot electric versatile of Korea, multi-functional pot
save power, save electricity grill, power-saving electric stove, electric grill stove,
electric Grill, electric wok pot, pan pot super cheap, electric grill pan pot, pan pot
versatile, non-stick electric pot
1.3.Organizational structure
Sao Nam Viet co, Ltd Corporation with staffing structures are arranged very
scientific, consistent with the nature of production and business activities of the
company, in accordance with the laws of the Socialist Republic of Viet Nam.

5
Diagrams 1:Organizational structure of Sao Nam Viet co, Ltd
(Source: Human resources Department)
Functions and duties of department
Director: Direct operating companies, are responsible for the highest
authority in the company’s operations, and is responsible before the law for
business activities and direction of the target company as well as the improvement
of workers live.
Vice - Dricter
- Assisting the Director in the management and administration of the company's
activities as assigned by the Director;
- Proactive and positive development, implementation and tasks assigned to the
Director responsible for the efficiency of operations.
Marketing – Sales Department have several functions such as: select the
channels through which the goods are to be distributed, trains the salesmen in a
knowledge of the goods and in methods of selling them, Supervises and directs the
sales activities of the men out in the field. Construction of the advertising,
marketing and discounting to attract customers, Design - network, design maquette
advertising leaflet, brochure, catalog, bandrote ... Administration of company web
Marketing - Sales
manager
Chief accountant Human resources
Vice-Director
Director

6
network, writing articles to post on the company website, receiving and responding
to customer inquiries, for work through the Internet,…
Document accountant: The basic function is responsible for financial
services, write and collect invoices, data reflected on the books and provide timely
information to serve the director's decision. Ensure implementation of financial
revenues and expenditures of the current regime and state tax provisions, social
insurance, health insurance and other obligations to the state besides function rooms
include the proposed cost-saving measures, increase profitability, preserve and
develop the company's business capital.
Human resources department
- Implementation of strategy, annual budgets, work plans of each month to the
Department Director-General for approval.
- The organization of the mirror, in room assignments to complete year budget
plan, work plan of the room / board approved each period.
- Perform internal reports prescribed by the Company and other reports as
requested by the Executive Board.
- Develop processes and professional regulations of the Office of the field,
evaluate the effectiveness of the process, this provision in practice to
continuously improve and enhance the Company's operations.
- Perform other duties as directed by the Executive division.

7
CHAPTER 2: STATUS ASSESSMENT OF STAFF
RECRUITMENT AT SAO NAM VIET COMPANY LIMITED
2.1.Personnel movement status
Table 1. The number of staff at Sao Nam Viet co,.. Ltd
Number of employees 3 years 2014-2016 ascending, demonstrates that
companies are increasingly developing scale operation, indeed, Sao Nam Việt
company has opened a number of products and increase the number of sales staff to
market development activities, Sao Nam Việt company has opened three more
stores and offering goods for some supermarket, so the force management and staff
employees working increasingly recruit more
2.2. Staff recruitment procedure at Sao Nam Viet Co., Ltd
2.2.1 Purpose of recruitment
 Recruiting is the process of finding and attracting capable applicants for
employment.
 Encouraging a good number of candidates to apply for the organizational
vacancies.
Gender
2014 2015 2016
(%) (%) (%)
Male 23 43,3 26 38,2 27 38,8
Female 30 56,6 42 61,7 45 62,3
<30 age 26 49,1 38 55,9 42 58,3
30-45 age 21 39,6 24 35,3 24 33,3
>45 age 6 11,3 6 8,8 6 8,3
University-
College
16 30,2 23 33,8 25 34,7
Intermediat
e
14 26,4 19 27,9 19 26,4
Labourer 23 43,4 26 38,2 28 38,9
Total 53 100 68 100 72 100

8
 Creating a talent pool of prospective candidates that enables the selection
of best candidates to suit for the organizational need.
 Increasing organizational and individual effectiveness in the short and
long term.
2.2.2 The steps of recruitments
2.2.2.1.Identifying recruitment needs
- Planned: The needs arising from changes in organization and retirement
policy.
- Anticipated: Anticipated needs are those movements in personnel, which an
organization can predict by studying trends in internal and external
environment.
- Unexpected: Resignation, deaths, accidents, illness give rise to unexpected
needs.
2.2.2.2.Notice of recruitment needs
Usually the employer information will be updated in the company
website or pasted on the bulletin board of the company and announced within
Interaction guide
Hiring decision
Checks again
Interview candidates
Collect and research record
Notice of recruitment need
Identifying recruitment needs

9
the company or will be sent to the Office of introducing the work of the
press, the job Center. Content includes: company name, title of work need
employment, required qualifications, age, gender, health, language,
experience, the necessary documents, the time limit for filing, contact
address.
2.2.2.3.Collect and research the records
After the posted vacancy, the reception will receive profiles of
candidates. Then the Director would proceed to conduct and process profiles
of the candidates after they have collected, and compared with the
requirement of the Department, if not sufficient to recommend the addition
or removal. According to the regulations of the company, including: job
application job applications, resumes, diplomas, training certificates, birth
certificate, health certificate and accompanying candidate information sheet
when applicants submit the application documents. Ends the process of
receiving records, administration-personnel will inspect the selection of
candidates through resumes. Then, will to plan specific to the time and place
of interview notifications to candidates for each requirement.
2.2.2.4.Interview candidates
Usually, the head of the HR Department will direct the interview.
Interviewer can used flexible questions fit each specific candidate in order to
examine more thoroughly the candidates. During the interview, the Board
interview the company always pay attention to the candidates feel confident
and be respected and attention adjust professional conversation.
This interview helps candidates to exchange of ideas and information and
give testimonials. The end of this process the HR staff will report the results
of the evaluation of the candidates to Director.
After the interview is completed, the candidates write an article think about
the interview then send it to the Director for review.
2.2.2.5.Checks again.
After round of interviews with candidates, interviewer will follow up
with candidates to hear feedback and also gather more information

10
candidates at this point. The interviewer will work with HR team to decide
between additional interviews of other candidates or making an offer.
2.2.2.6.Hiring decision.
Based on the assessment of the candidates that the Head of HR had
results, the Director will make the decision to accept or not accept the
candidate to work at the company. After the candidates meet the
requirements that have been approved by the Director, the recruitment staff
will conduct:
- Inform candidates who meet the requirements and the time to start working.
- Besides send mail thanks to for candidates who do not meet the requirements
expressed goodwill to the interest of the candidate with the company.
2.2.2.7.Interaction guide
- Introducing the system in a company.
- Arranging work for new employees.
- Helping employees access to new job.
2.3.Strengths and weaknesses of Sao Nam Viet Co., Ltd
2.3.1 Strengths
On recruitment process: although not yet perfected but the recruitment
process of detailed company and science. This issue help for filtering companies are
highly qualified personnel, in accordance with work requirements. Thanks to good
recruitment process that in the past the company always ensure adequate numbers of staff
to meet work requirements.
On determining the needs recruitment: the company based on the job description,
determine the excess work people, missing people through the head of the Department to
determine the number of the standard, the need to recruit. So that the company always has
the quick, timely decisions with real needs, to ensure all activities are settled.
2.3.2 Weaknesses
The grounds for recruitment was not performed well, the company does not
regularly established HR recruitment plans, in many cases when work arises when
conducting recruitment to fold, this leads to passive condition, reduces the ability to attract
skilled employees. So the company has lost a staff member.

11
On the other hand, labor at large companies personnel resources are mostly direct
labor groups such as: protection, driver, driver side. Therefore, after the recruitment
companies have to take some time to vocational training for them, this will increase the
company's costs.

12
CHAPTER 3. INTERNSHIP PROCESS AT SAO NAM VIET CO., LTD
3.1.Work assignments
My internship work in the HR Department. I had a regular phone calls to arrange
interview schedule, schedule interview appointments
3.2.Weekly schedule
Week Activities
Week 1 - Work center shifts (the phone, counseling students on
recruitment)
- Written report after each meeting
Week 2 - Learn the timetable, needs of university students about jobs
- Document preparation and information consultation
Week 3 - I had a regular phone calls to arrange interview schedule,
schedule interview appointments
- Reported for superior
Week 4 -Reported to superiors about the work done during the
internship
-Complete the internship reports to Director of reviews,
reviews
3.3.Job description
- Advice on the management, administration, foreign relations, internal the
company.
- Building and implementing organizational activities, operating structure,
operators, test, track, report, handle organized.
- Translated documents that the company launched in English
- Building the HR strategy, policy (including training and re-training)
- Direct construction, implementing the event activities, cultural businesses,
cultural exchange ...
- Learning and mastering the use of office tools (photo machine, fax machine,
...)
- Reported to superiors about the work done during the internship
- -Complete

13
CHAPTER 4: CONCLUSION
4.1.New skills acquired and skills improved
The process practice at the company gave me the following experience:
+ Confident ahead of the crowd
+ Always fun with customers
+ Customer enthusiasm and fun
+ The ability to work independently
+ Communicate better in English
+ Hard working style
+ go to work one hour and clean
+ speak softly, politely with others
4.2. Management techniques observed
The additional equipment needed for marketing, installation mountings line
for easy customer phone calls about Sao Nam Viet Co., Ltd
Sao Nam Viet Co., Ltd need to focus more marketing investment, the most
important is advertising, propaganda, building appropriate fees
4.3. Classroom skills employed
Academic programs in the classroom seems to me to have applied at Sao
Nam Viet Co., Ltd when I practice, because this is the English language training,
Sao Nam Viet Co., Ltd so a lot of people talking to each other in English, I can
apply the skills learned and the fact
4.4.Problems encountered
During practice I have not used the software at Sao Nam Viet Co., Ltd, it
seems that this is the software that I never knew, I had to thanks to the staff of Sao
Nam Viet Co., Ltd
4.5.Lesson learned
I've learned a lot from when I went to practice at Sao Nam Viet Co., Ltd, such as:
the ability to work independently, communicate in English better, hard working

14
style, go make one now and clean, speak gently, politely with the client and with
everyone
4.6. Recommendations
Personnel recruitment purposes effectively, the last time the company was building
a recruitment process consists of six steps and follow the order 6 steps. However some
steps did well still have the remain steps the downside, the company's recruiting process is
still incomplete and so that the result is still a number of limitations. So to make further
steps in the recruitment process in order to enhance the work of recruitment company I
recommended a number of comments in order to complete the steps in the recruitment
process and I recommended a new recruitment process. Targeted search was the most
suitable candidate for the job, the company should complete the steps in the following
procedure:
New recruitment process consists of 8 steps, in comparison with the old recruitment
processes of the company more than 2 steps, that is the step to check the health and labor
evaluation step. But each step of the recruitment process the new change aims to improve
further the quality of the work of HR jobs in the company.
REVIEWS
OF
CHOSEN
PROFILE
INTERVI
EW
CANDID
ATES
Health
check
Reviews
of
candidat
es
HIRING
DECISION
INTEGRAT
ION
GUIDE
SEAR
CH FOR
CANDID
ATES
IDENT
IFIED
RECR
UITM
ENT
NEEDS

15
THE CONCLUSION
Careers in the business usually starts when the recruitment replacement can
not be performed. So, the quality of the special attention required personnel to be
able to recruit the most suitable candidates with the criteria. Different businesses
will have the personnel recruitment methods vary depending on the economic
component, the field and the scale of the active businesses, ... However, the
recruitment process of the business are the same as the desire to employ talent and
retaining long-term talent with business, and the company also is no exception.
recruitment process undergo the interview round basic to professional, time trial, do
post harvest after the time trial, the company is eager to find skilled employees and
ethics for his business. This is the most important goal of the Sao Viet Nam
company
Some recommendations improve quality of jobs at the company, I hope that
will help the company had many improvements in recruitment processes to get the
qualified personnel, in accordance with the company's culture and the like
dedication, commitment, contribute to promoting development company

16
REFERENCES
1. Nguyen Dinh Khuong, "Human Resource Management", Labour Publishing
House, 2006.
2. Duong Huu Hanh, "Human Resource management", Labour Publishers – Society
3 Author, Summary of results of customer surveys outside survey.
4. Le Van Tam, "Strategic Management Curriculum", Statistical Publishing House,
Ho Chi Minh City, 2000.
5. Nguyen Cao Van, "International Human Resource management Curriculum,"
Education Publishing House, 1997

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