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OPERATIONALIZATION
How VDI operationalization helped a Fortune 100
Company enhance business efficiency
The
Client
A global conglomerate’s
shared services arm
Providing services to
different business units
The
Requirement
The
...
The reasons
why Microland
was brought in
Microland delivering infrastructure management
services to the conglomerate for a...
Questions
What was the main reason that inhibited the client from rolling out their VDI platform?
What steps are involved ...
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How VDI operationalization helped a Fortune 100 company enhance business efficiency

The IT services division of a Fortune 100 company required a VDI environment for over 20,000 users spread across geographies. The challenge was accentuated by the fact that the VDI was to be used by multiple business units within the company. Microland was roped in to tackle the challenges with its unique combination of operational knowledge and wide experience with VDI.

A case study link in presentaion explains in detail the journey that ensued, which saw Microland perform a User Profile Assessment, lay the ground works for operationalization and create a service catalogue. The benefits that the client enjoyed after their successful VDI journey were many. This case study captures the journey from beginning to end.

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How VDI operationalization helped a Fortune 100 company enhance business efficiency

  1. 1. OPERATIONALIZATION How VDI operationalization helped a Fortune 100 Company enhance business efficiency
  2. 2. The Client A global conglomerate’s shared services arm Providing services to different business units The Requirement The Roadblock Provide a VDI environment for over 20,000 users spread across geographies and business units Even with the technology in place, the client was unable to roll out their VDI environment They couldn’t operationalize the technology to suit different business units, different user profiles and their unique needs The primary reason was the lack of proper definition of key parameters
  3. 3. The reasons why Microland was brought in Microland delivering infrastructure management services to the conglomerate for a decade Microland’s deep knowledge of virtualization along with extensive experience in operations Important tenets of the Microland solution Major benefits for the client Change the customer’s mindset from technology implementation to a services roll-out User profile assessment for each business unit Define the service for each unit Design and build an appropriate framework based on the definitions Clear definitions of all the major service elements Wider & faster adoption of desktop virtualization Solution-specific toolkits & solution - a distinct Microland offering Operationalization framework to address different business ‘ requirements & unique user needs Enhanced business efficiency through optimum operationalization
  4. 4. Questions What was the main reason that inhibited the client from rolling out their VDI platform? What steps are involved in the Microland VDI solution methodology for operationalization? What are the solution-centric practices that Microland brought to the client? How did the unique toolkits Microland created help the client? In what ways did the client benefit from the Microland solution? Read More

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