This document discusses demystifying the business cloud. It begins with introductions of the hosts and an overview of Huddle as a cloud collaboration company. It then addresses common questions around what the cloud is, why businesses should care about the cloud, and how to get started with the cloud. The cloud is defined as internet-based computing using shared resources provided on-demand. Migrating to the cloud can reduce costs while improving access, communication, and speed of deployment. Public, private, and virtual cloud options are outlined. The document encourages businesses to consider their problems and needs before selecting cloud services to address areas like CRM, email, marketing, billing, and collaboration.
3. SAY HELLO TO HUDDLE
The cloud collaboration
company, founded in 2006
Help companies manage
people, projects and
information
Offices in London and San
Francisco
65 employees
4. The Problem
Picture of office frustration
Why is it still so
hard to work
together?
5. The Problem
Picture of office frustration
And what happens when the
Facebook generation goes to work?
9. “Cloud computing is Internet-
based computing, whereby shared
resources, software and
information are provided to
computers and other devices on-
demand, like a public utility.”
10. WE ASKED 100 PEOPLE
‘WHAT IS THE CLOUD?’
A BUZZWORD CREATED BY ANALYSTS TO
SELL WHITE PAPERS
A FANCY NAME FOR THE INTERNET
A MARKETING TERM DESIGNED TO SEX UP
SOFTWARE
THE SAME TECHNOLOGY WE’VE ALL BEEN
USING FOR 10+ YEARS
ALL OF THE ABOVE?
13. THE BUSINESS CLOUD =
OLDER THAN YOU MIGHT
THINK
Coined in 1999 when Marc Andreesen and
Ben Horowitz founded LoudCloud
Early pioneers were focused on
enterprise-grade services (SLAs, security,
uptime)
15. WE ASKED 100 PEOPLE
‘WHAT IS THE CLOUD?’
A BUZZWORD CREATED BY ANALYSTS TO
SELL WHITE PAPERS
A FANCY NAME FOR THE INTERNET
A MARKETING TERM DESIGNED TO SEX UP
SOFTWARE
THE SAME TECHNOLOGY WE’VE BEEN
USING FOR 10+ YEARS
ALL OF THE ABOVE?
16. THE CLOUD IS
THE INTERNET
(It’s not new and you’ve probably
been using it for years)
19. Public Cloud Hosted/Virtualized Private Cloud
Instance Single Single, Multiple Single
Tenancy Multiple Single Single
Examples
Gmail,
Huddle
Office 365,
SAP CRM On Demand
Oracle Fusion,
Windows Server
Focus Applications Applications
Middleware,
Infrastructure
Key Benefits
• Lowest total cost
• Agile environment
• Reduced infrastructure
• More Control
• Easier management
• Ultimate Control
Ideal Customer SMB Enterprise Enterprise
(not forgetting the cloud infrastructure providers)
22. Reduced Cost
“Cloud computing is elastic ... and you pay only
for what you use” Larry Ellison
“The cloud serves companies of every size. It’s
the democratization of computing” Marc Benioff
23. COSTTOBUSINESS
SET UP COSTS
NUMBER OF USERS
Hardware, software,
licensing, consultancy etc
COSTTOBUSINESS
NO SET UP COSTS
NUMBER OF USERS
Traditional IT Cloud Computing
(h/t wikibon.org)
30. ASK WHICH PROBLEMS
YOU’RE TRYING TO SOLVE
Managing customers?
Improving comms?
Running projects?
Dealing with documents
and storage?
Working from anywhere?
31. FACT
There are many, many options.
For many, many applications.
Picks recommended by
41. WRAPPING UP
First, think about which systems you don’t
want to / can’t manage in-house
Remember, there’s a cool cloud service for
many things – but do you need it?
Try before you buy as many services offer
a free version / trial
Read industry blogs (VentureBeat /
Techcrunch / ReadWriteWeb) for honest
reviews
In funky web 2.0 land we tend to think of amazon and rackspace leading the way, but for larger businesses the biggest % (37%) are looking to move onto windows azure
Amazon example -90% of computing utility was going to waste waiting for occasional spikes
Capex > opex
You cannot afford an IT dept; under 20 employees
Access from anywhere on any device
No need to manage IT firewalls etc
No need for specific software to be installed on machines – all that’s needed is a browser. Ultimate thin client!
Means customers and partners can participate if needed
Connect remore teams, give a sense of unity
---
# Universal – both geographical and entry point
# Share information securely – no more data CDs or USB keys
# By-pass email system and avoid FTP servers
# No need for software – online doc creation and editing
# Secure, VPN-like access from any computer
# Reduce IT support strain, easy to set up and maintained by anyone
# If ONE PERSON can’t access the system then collaboration falls apart (slow machines, IE6, mobile etc)
--
# Connect remote teams, give them a sense of unity
# Create online discussions rather than starting unmanageable email chains
# You can share the latest version of documents and not lose track of which version is the latest after all the edits
# Conference calling facilities and screen sharing included in your account
# You can make announcements to everybody you invite in and know that it will not be missed
# Never miss a deadline, use RSS to keep everyone updated
# Track changes to materials, full audit trail
# Universal – both geographical and entry point
# Share information securely – no more data CDs or USB keys
# By-pass email system and avoid FTP servers
# No need for software – online doc creation and editing
# Secure, VPN-like access from any computer
# Reduce IT support strain, easy to set up and maintained by anyone
# If ONE PERSON can’t access the system then collaboration falls apart (slow machines, IE6, mobile etc)
--
# Connect remote teams, give them a sense of unity
# Create online discussions rather than starting unmanageable email chains
# You can share the latest version of documents and not lose track of which version is the latest after all the edits
# Conference calling facilities and screen sharing included in your account
# You can make announcements to everybody you invite in and know that it will not be missed
# Never miss a deadline, use RSS to keep everyone updated
# Track changes to materials, full audit trail
You need it today
Also, always up to date – no yearly update hassles and costs
Appirio example, a few weeks ago, Google rolled out video messaging in Gmail. Since we use Google apps within our domain, we had access to significantly enhanced functionality from one day to the next with no added cost or administrative overhead. Almost unimaginable in the traditional software world!
# Upload all of your important documents and agreements and ensure they and your customers are always available to you
# Make sure everything is available wherever you get an internet connection, without the need for any technical knowledge
# Using a digital scanner, you can save, upload and store all of your documents online should you ever need to access them
# Ensure your business is totally backed up in a secure, offsite environment
Privileged user access - "Ask providers to supply specific information on the hiring and oversight of privileged administrators, and the controls over their access," Gartner says.
Regulatory compliance. Customers are ultimately responsible for the security and integrity of their own data, even when it is held by a service provider.
Data location
Data segregation. Data in the cloud is typically in a shared environment alongside data from other customers. Encryption is effective but isn't a cure-all.
Recovery. Even if you don't know where your data is, a cloud provider should tell you what will happen to your data and service in case of a disaster
Long-term viability. Ideally, your cloud computing provider will never go broke or get acquired and swallowed up by a larger company. But you must be sure your data will remain available even after such an event
Data security and company security – where is it? How safe is it?
Why not host internally?
Ask yourselves which applications you run are best suited to cloud