The way we are working..... isnt working :-( Volker Ballueder cb consulting - www.volkerballueder.com @balluederInspired by "The way were working isnt working" by Tony Schwartz, with Jean Gomes, and Catherine McCarthy, Ph.D.
Why?IntroductionI am putting this presentation together for a few reasons. One isthat I am impressed by the book (see title slide), so thought it isworthwhile putting a good summary together. On the other hand, Iam keen on implementing some principles myself, and in ourcompany. Making it a better place for everyone.It is not only productivity that is discussed but energy households,time management etc. Spirituality. I believe this book is only thebeginning for a more comprehensive theory.
Life has changed - work does tooUrgency characterises most corporate culturesUndermining of thoughtful deliberation, creativity,engagement, and sustainable high performance"Time for Money" exchange is unsatisfyingInvestment in employees fuel greater engagement, betterperformanceTime @work vs. value produced per hours workedQuality vs. quantityHumans are designed to pulse between the expenditureand the intermittent renewal of energy
Whats happening....at the workplace?The more hours we work and the longer we go withoutrenewal, the more we begin to default, reflexively, intobehaviours that reduce our own effectiveness - impatience,frustration, distraction, and disengagement - and take apernicious toll on others (p.4).- gray zone- juggling activities- own belief system vs. organisational life- fixed in habits that might be suboptimal
Lets have a look Summary of the book. The full version (book) will giveyou better insights! Go and buy it!
Primary NeedsSimilar to Maslow: it is aboutmeaning, emotions but alsoabout fitness/energy levels.
Sources of Energy1. Physical (sustainability) regular breaks2. Emotional (security) feeling valued cares about someone (me as a person) encourages development3. Mental (self expression) lack of absorbed focus takes a toll on the quality of whatever we do4. Spiritual (significance) add value to the greater good
The Renewal Quadrants (Physical - Sustainability)
Awareness is keyHow many hours do you work without a break?How tired are you at 5 pm?How satisfied are you with your job?How stressful is it to keep work and life in a balance?Dont lose access to yourself.Understand your needs.Any strengths overused becomes a liability, e.g. anyoverstretched muscle becomes weak.Long term thinking vs. short term career goals.
Habits and RitualsLong term change needs positive rituals.Ever tried to quit smoking???Being motivated towards something (rather than awayfrom something).Once a habit is created, it will be easy to NOT change -break habits for the better.Define behaviours (development of behavioural models)Get over the resistance to change.Willpower and discipline.Use a routine to build a habit.
Stepping StonesEating an elephant....one bite at a time.
We cant change what we dont notice most informed, under-reflective people self-awareness "Chasing Daylight": 100 days left Focus on the here and now (Tolle) Focus on yourself, your self perception Focus on your goals Calibrate the difference between your dreams & reality
Qualities of humans - a collectionextroverted introspectivedecisive open-mindedconfident humblelogical intuitivetactical reflectivepragmatic visionarydiscerning acceptinghonest compassionatecourageous prudenttenacious flexibletough minded empathic
Human BodyHeartbeatBrain WavesBody TemperatureBlood PressureHormone LevelsImportant to take care of ourselves physicallyEnergy: eating, moving, sleeping, working, relationshipsRenewal!Alternate between active forms of renewal
How much coffee do you drink?ideal 7-8 hours sleep per day:average 6-6.5 hourssleep deprivation takes a toll on: health overall emotional well being cognitive functioningFirst thing we sacrifice!Then again you could live with2 hours sleep per 24 hour. Giraffes do....
90 minute ruleOscillation of 90 minutes from high level of alertness tolow level of alertness."Ultradian Cycles" Renewal phase needs to be sufficient & effective passive: meditating, napping, listening to music active: sport, gym, aerobics, raised heartrateBetter Performance if we sleep 2x day night (6 hrs) afternoon/siesta (20-60 min)
Important: ExerciseKeeps you fit physicallyFollowed by deep recovery increases capacityMental well-beingEmotional well-beingSleep and exercise increases our energy level in allaspects of life!6x week for 20-45 minutes, min. 10 min. in one sessionStrengths as well as endurance training
Important: Food Key to keep a stable/steady blood sugar level at all times. Junk Food gives us a quick hit but no long term benefit. Constantly eating without being stuffed is better than over filling, then go without eating, then get a quick sugar hit..... Plan your "daily journey" in advance; plan your "pit stops"
Corporate Culture - ManagementCompetency important to do a jobCapacity even more important!Commuting takes a huge toll on productivityOptimal times during the week when doing challenging work admin work creative work strategic thinking relationship building
Emotions/Spiritual Going beyond what you can measure.
Emotional Quadrants1. PERFORMANCE ZONE where you want to be2. SURVIVAL ZONE sense of threat or danger3. RECOVERY ZONE renew from emotional de-stability of survival zone4. BURNOUT ZONE lets not even go here unless absolute necessary
Survival ZoneOur nature senses dangerFight or FlightSelf Awareness to identify triggersControl triggers (Emotional Intelligence)Resist urge to act or act too quicklySeeking: Security, creating Value "A leader who is secure in his own values is freed to invest energy in empowering others and ultimately in fuelling the organisations broader success"
The Whole When you are the hero in the story and do things well, then you are happy. Often you are negative and you blame others. The easy story isnt the good story.We need to acknowledge our shortcomings (be open aboutour weaknesses) alongside our strengths. Accepting thewhole of yourself! The whole of yourself is about negativeand positive points, but if you can strengthen the positiveand improve the negative, then you will overall gain more!
CEO - Chief ENERGY OfficerBalance between challenging people &recognising/rewardingNegative emotions dont motivate!"Do not harm" - whilst bad is stronger than good, avoidanger, intimidation & shameRegularly recognise and show appreciation ofaccomplishmentsBalance honesty and appreciation
Attention - not attention deficit We cannot multitask. Best performance when most singularly focused on any given task. Set agenda, dont get disturbed. Prioritise! Information are best processed in small chunks. Distractions: Email, phone calls, colleagues etc.
One thing at a timeFocused attention can be strengthened like a muscle bypractise & exercise!External distraction No. 1: Email Desire to connect and react Set time aside to reflect and focusInternal distraction Chatter Meditation One thing at a time
BrainLEFT RIGHT Logical usually undertrained & Sequential underdeveloped Rational creative Analytical holistic Objective openness Looks at parts empathy activate it by quieting the mind: meditation, day dreaming, drawing
Creativity - encourage whole brain activity- blanking out one brain half- just letting go1. saturation (gathering facts)2. incubation (mulling over facts)3. Illumination (finding the idea)4. Verification (does it work)
Promote Absorbed FocusPolicies to focus on one thing at a time.Clarify expectations to response to emails.Ban emails in meetings.Start-Stop times for meetings.Intermittent rest for renewal during the day.Offer an office with breakout areas and private rooms.Creativity increases innovation.Let employees choose WHEN and WHERE to work -make them accountable on the value delivered.
We are a TEAMAs a team we serve beyond our self-interestAdding value to others is a source of energy!More energy is brought to activities we enjoy!Put what you enjoy in the service beyond self-interest.No "I" in team.CEOs: create work that is enjoyable and creates energy create a job around values & purpose approach to what we work on renew employees regularly
Find YourselfWhat is it you want from life?How are you going to achieve that?Why are you wanting to achieve that?Inner values & spiritual energyClear sense of purposeCultivate spiritual energy inner work of defining and reflection on our values outer work of bringing our intentions to life in our behaviour
Passion - personal & corporateTurning passion into profit :-)Company values - what does the company stand for?Connect with employees valuesEmployees need to share a purposeOrganisation as a living organism!As individuals grow and increase capacity, theorganisation becomes stronger.Meet needs of your employees.Focus on the purpose of your actions as a leader.Inspiring Vision!
Questions/SuggestionsVolker BalluederProductivity & Personal Development Coachcb consultingBLOG: www.volkerballueder.comTWITTER: www.twitter.com/ballueder @balluederLINKEDIN: http://uk.linkedin.com/in/ballueder