Staff Tech Training 20 minute version


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Our Staff Tech Training presentation from CIL2008 on how to engage your staff about technology while having a good time.
Slightly shorter than the other version of this presentation

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  • Announce where slides are in the program book for the Conference. If you don’t do paper, just go to my blog and there will be a slideshare of the presentation up there.
  • Staff Tech Training 20 minute version

    1. 1. Technology Training for Library Staff: Computers In Libraries 2008 Learning Track Session D302 Creativity Works!!
    2. 2. Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Wednesday April 9 th , 2008
    3. 3. Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]
    4. 4. Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 im/twitter: baldgeekinmd
    5. 5. Links <ul><li> </li></ul><ul><li>Links to HCPL 23 things blogs here. </li></ul><ul><li>On Flickr: baldgeekinmd </li></ul><ul><li>Maurice’s blog : </li></ul><ul><li>Best Buy </li></ul><ul><li>Circuit City </li></ul>@TheLiB:
    6. 6. About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07
    7. 7. Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo
    8. 8. First Steps.. <ul><li>Get organized & Get help </li></ul><ul><li>Get buy-in & Get excited </li></ul><ul><li>Use the Tools </li></ul>
    9. 9. Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)
    10. 10. First Step – Support <ul><ul><li>Visible Support from Top </li></ul></ul><ul><ul><li>Realistic Scheduling around Fair </li></ul></ul><ul><ul><li>Financial Support </li></ul></ul>
    11. 11. Taking Shape – Timing <ul><li>Hey, we open late on Wednesdays </li></ul><ul><li>One hour lecture- two hour lab </li></ul><ul><li>Class of 36 </li></ul><ul><li>6/6/20 and overlap </li></ul><ul><li>Be aware of time </li></ul>
    12. 12. Taking Shape – People <ul><li>Two For The Show/Two Trainers (at least) </li></ul><ul><li>Station Masters & Host/Hostesses </li></ul><ul><li>Station Staff </li></ul><ul><li>Geek and Facility Support </li></ul><ul><li>Partnership with Big Box Store </li></ul>
    13. 13. Taking Shape – Finding People <ul><li>Early Adopters </li></ul><ul><li>“ Techie Types” at all levels </li></ul><ul><li>Pages/Teen/Younger Adult Staff </li></ul><ul><li>Staff with kids and teens </li></ul><ul><li>Trainers in the system </li></ul><ul><li>The Curious Learner </li></ul>
    14. 14. Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow
    15. 17. Preparation - Equipment <ul><ul><li>Computers/Keyboards/Mice </li></ul></ul><ul><ul><li>Projectors/ Projection Surfaces </li></ul></ul><ul><ul><li>Cords /Cables /Connections </li></ul></ul><ul><ul><li>Do a DRY RUN! </li></ul></ul><ul><ul><li>Label, Label, Label </li></ul></ul>
    16. 19. Preparation – People <ul><ul><ul><li>Overlap/Breaks / Lunch </li></ul></ul></ul><ul><ul><ul><li>Minimum/maximum numbers </li></ul></ul></ul><ul><ul><ul><li>Team skills and personalities </li></ul></ul></ul><ul><ul><ul><li>Communicate again and again </li></ul></ul></ul><ul><ul><ul><li>The luxury of the floater </li></ul></ul></ul>
    17. 20. Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!
    18. 21. Running the Fair – Two The other shoe will drop & Learn to let go Troubleshooters Identified Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.
    19. 22. Potholes Change in Technology Equipment and Connections Presenters comfort
    20. 23. Really Big Observation <ul><li>The gaming station drew a lot of interest because it was more fun and exciting, and it served as a break from all the “serious stuff.” </li></ul><ul><li>People occasionally needed to be herded along to the next stop. </li></ul>
    21. 24. Observations <ul><li>Keep people moving </li></ul><ul><li>Blog as you go </li></ul><ul><li>You can’t please all the people all the time </li></ul><ul><li>Handouts </li></ul>
    22. 25. More Observations <ul><li>Document the Zoo </li></ul><ul><li>Blog </li></ul><ul><li>Photograph </li></ul><ul><li>Survey </li></ul><ul><li>Anecdotal </li></ul>
    23. 26. Expected Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.
    24. 27. Results and Outcomes <ul><li>New project? New Wiki! </li></ul><ul><li> at the Reference Desk! </li></ul><ul><li>Photo sharing done regularly. </li></ul><ul><li>Blogging for work and personal use. </li></ul>
    25. 28. Results and Outcomes <ul><li>Staff got a break from usual routines. </li></ul><ul><li>Staff got to bond through play. </li></ul><ul><li>Added new technologies to orientation. </li></ul><ul><li>Library has a number of active blogs. </li></ul><ul><li>Higher number of signups for 23 Things. </li></ul>
    26. 29. Results and Outcomes <ul><li>Staff can truly engage patrons about new technology. </li></ul><ul><li>System commitment to using “learning though play”models in other training. </li></ul><ul><li>Commitment to “near future” continued learning about new technologies. </li></ul>
    27. 30. Links <ul><li> </li></ul><ul><li>Links to HCPL 23 things blogs here. </li></ul><ul><li>On Flickr: baldgeekinmd </li></ul><ul><li>Maurice’s blog : </li></ul><ul><li>Best Buy </li></ul><ul><li>Circuit City </li></ul>@TheLiB:
    28. 31. A Taste of the Fair: You too went to the Zoo..
    29. 39. This video is on my youtube channel -- baldgeekinmd
    30. 40. This video is on my youtube channel -- baldgeekinmd
    31. 42. Links <ul><li> </li></ul><ul><li>Links to HCPL 23 things blogs here. </li></ul><ul><li>On Flickr: baldgeekinmd </li></ul><ul><li>Maurice’s blog : </li></ul><ul><li>Best Buy </li></ul><ul><li>Circuit City </li></ul>
    32. 43. Thank you for coming Do you have any questions?