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UX from Screen to Cup

Becky Gessler, Bloom

I'm a founder of Bloom, and we are a premium coffee service for offices in the Bay Area. Our company is made up of 3 user experience designers who have gone from designing experiences on the screen to designing experiences in and surrounding your cup of coffee. I want to share how we are using lean UX and Balanced Teams methodologies to build our very traditional, real-world service business. We would also like to talk with anyone who is in a similar position or has suggestions about how to bring the Balanced Teams ideas to life in a (mostly) non-technical small business environment.

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UX from Screen to Cup

  1. 1. UX from Screen to Cup Becky Gessler BLOOM @technicka / @BloomReady
  2. 2. Designers aren't me & Balanced Team superheroes [...] we just bring the right people together and help them get to the right thing. We facilitate communication and collaboration. http://technicka.net/articles/balanced-teams-areresult-consciously-designed-organizational-culture
  3. 3. "The best predictors of productivity were a team's energy and engagement outside formal meetings." "One of the places we studied, the coffee machine, seemed to be the central holy site holding the whole place together"
  4. 4. We want to be lean and iterative. <!-- But not just in code -->
  5. 5. Some ways we’ve been able to iterate
  6. 6. Assumptions, assumptions
  7. 7. We experiment
  8. 8. Tips for … ● Prioritization and task management tools ● Remote/asynchronous collaboration

Becky Gessler, Bloom I'm a founder of Bloom, and we are a premium coffee service for offices in the Bay Area. Our company is made up of 3 user experience designers who have gone from designing experiences on the screen to designing experiences in and surrounding your cup of coffee. I want to share how we are using lean UX and Balanced Teams methodologies to build our very traditional, real-world service business. We would also like to talk with anyone who is in a similar position or has suggestions about how to bring the Balanced Teams ideas to life in a (mostly) non-technical small business environment.

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