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  1. 1. Corresponding Address: A.Balakrishna S/O, Late A.Suryanarayana H.No 160/20/5/1 R B Nagar Shamshabad Hyderabad – 512 318 Tel (M): 8142134779, 8341511138; ARUGULA BALAKRISHNA Graduate with Ten years experience in Aviation Industry, OBJECTIVE: To be professional in any challenging environment with a professional organization. My mission is to work hard to the best of my ability so that my contribution is fruitful to the organization. To understand and learn the recent technologies to boost my knowledge to achieve success. STRENGTH AND SKILL Positiveness, Honesty, Judicious, Social, Sensitivity, Determination EXPERIENCE 1. (From 17th January 2005 to 31st March 2012) Organization: Bobba Aviation Cargo and Ground Handling Services Pvt Ltd (G.S.A/G.H.A of Lufthansa Cargo AG) AT Kolkata. Designation: Cargo Assistant 2. Now at Hyderabad Menzies Aviation Cargo Pvt Ltd C.H.A Agents for (Lufthansa Cargo AG) AT Hyderabad. Designation: Customer Support Officer. JOB PROFILE  Aviation related International Cargo Handling of Import & Export, operations and customer service job with a target of optimization of customer delight.  Handling of general office administration.  Keeping liaison with other departments, all Customs & Govt. agencies. .  Perform duty of Supervisor; lead a team of 15 junior staffs, making manpower distribution, rostering and control of entire operation of a shift.  Facilities and impress customer with products, services and available marketing tools and by that convince them to send Cargo with us regularly.  Handling of stores of stationary at regional base station includes, estimate of monthly consumption, sending requisition to HQ, making report in monthly basis.
  2. 2. ACADEMIC QUALIFICATION:  10th Pass With 60%.From S.S.C. Board of Vizag in 2002.  Graduate in Bachelor of Arts with 50% from Andhra University Visakhapatnam in distance mode. PROFESSIONAL QUALIFICATION:  Successfully completed WH-A1 certification in 2006.  Successfully completed WH-A1 First Refresher certification in 2010  Successfully completed WH-A1 Second Refresher certification in 2014.  Pallet Build up in Warehouse and Coordination of Cargo from Lufthansa Cargo AG.  Successfully completed DGR CAT -6A in 2008.  Successfully completed DGR CAT -6A first Refresherin 2010.  Successfully completed DGR CAT -6A in 2014.  For (Danger Goods Acceptance) Training from Lufthansa Cargo AG.  Successfully completed RAMP – MD11, (ramp handling) of MD-11 Cargo Flight.  Successfully completed ICAP training the new software of Lufthansa Cargo AG.  Done Basic learning application on Cargo (CBT version of Lufthansa German Airlines)  Successfully completed Cargo Security C.B.T from Lufthansa German Airlines.  Knowledge of Computer Application, MS Office and Internet.
  3. 3. PERSONAL DETAILS:  Father’s Name : Late. Arugula. Suryanarayana.  DATE OF BIRTH : OCTOBER 29th, 1984.  MARITAL STATUS : MARRIED.  LANGUAGE KNOWN : English, Hindi and Telugu.  Sex : Male  Height : 175.0 cm.  Weight : 65 kg  INTEST : Meeting people, Listening Music, Watching : Movies and. Playing Games. I declare that all the information furnished above is true to the best of my knowledge. (ARUGULA BALAKRISHNA) PLACE: HYDERABAD DATE: