Entrance Sources to the Wizard Is Ac&va&on in ac&va&on Y Welcome to progress completed wizard page* within 1 (Entrance) minute? STEP 1 N You must be an Your SIM ac&va&on is taking longer Ac&ve N ac&ve SIM user Ac&va&on SIM than expected. We will send you an Login to access success email* Ac3va3on email once your SIM is ac&ve. user? Wizard STEP 0.1 STEP 0.2. Y Welcome to My giﬀgaﬀ wizard (Entrance) STEP 1 * Ac&va&on in progress page will be the new ac&va&on success page, * Ac&va&on success email main CTA will be the Wizard.
The Wizard – Unlock Your phone is unlocked, Con&nue to set-‐up internet seOngs… YES STEP 2.2 S&ck SIM in your Welcome to Wizard S&ck the SIM in your phone phone... (Entrance) Con&nue Seeing sign YES coverage? (unlock) STEP 1 STEP 1.1 NO STEP 2.0 You may be in a bad If you are s&ll not seeing coverage sign, it may be than your area / restart NO phone is locked… your phone… See sign? STEP 2.3 STEP 2.1 Users who have seen STEP 2.0. and not STEP 2.2 will be ﬂagged as a user who has not managed to unlock their handset.
The Wizard – Se@ngs You are all set-‐up for giﬀgaﬀ… Con&nue to handy numbers Follow YES STEP 3.4 instruc&ons. Can you access the Internet? NO YES STEP 3.1 YES Now, you’ve got coverage. Did you get an Worth trying SMS? manually. If this is the case please explain your Can you NO access problem in the NO community internet? STEP 3.0 STEP 3.5 STEP 3.3 We are about to send… Send seOngs We don’t to 2020. What have info… did you get back? STEP 3.2 Users who have seen STEP 3.0. and not STEP 3.4 will be ﬂagged as a user who has not managed to set-‐up internet on giﬀgaﬀ.
The Wizard – Important numbers Here go a few numbers you may My giﬀgaﬀ want to be aware of Got to my giﬀgaﬀ. STEP 4.0