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What's In a Cloud? Purpose-Built vs. Public

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Selecting a cloud destination is a crucial part of one’s decision to utilize the cloud for data backup. The type of cloud chosen can specifically impact backup and recovery performance, not to mention your bottom line.

Datto Product Director Ian McChord outlines the key differences between a purpose-built cloud vs. a public cloud, based on the unique needs of MSPs and IT solution providers, to deliver data backup, recovery and continuity to their customers.

Published in: Technology
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What's In a Cloud? Purpose-Built vs. Public

  1. 1. What's In a Cloud? Purpose-Built vs. Public . »/T-_ g____/
  2. 2. Understanding The Objective Finding a Safe Cost Effective Offsite Place to Store All Business Data
  3. 3. Understanding The Players Private Clouds Public Clouds (AWS, Azure, (Datto Cloud) Google Cloud)
  4. 4. The Categories 1 2 Support Scalability 3 Disaster Recovery 5 4 Channel Commitment Questions
  5. 5. Why Do You Call Support? Urgency Solution is Broken Customer Disaster Configuration or Installation Licensing or Payment
  6. 6. Why Do You Call Support? Urgency Solution is Broken Customer Disaster Configuration or Installation Licensing or Payment
  7. 7. Public Cloud Technical Support - They need to support all customers not just cloud backup (Your urgency may be missed) - They are not an end to end solution so you may need to call multiple support teams to find the problem - IVR and outsourced support can bring costs down for investors
  8. 8. Datto Cloud Technical Support - Urgent calls are the only ones we have - We are providing an end to end solution so a problem in the cloud may need a fix on the device or network - Direct to US technician 24/7/365 (No IVR)
  9. 9. Public Cloud Scalability I Data I Cost - Inexpensive to get started - Storage is the ''sale price" - Bandwidth usage, CPU and Memory is the fine print - We know from experience 2014 2015 2016
  10. 10. Datto Cloud Scalability I Data I Cost - With Time Based Retention costs are set per customer - Disaster don't cost extra - We don't make money if you don't make money 2014 2015 2016
  11. 11. Disaster Recovery - This is your time to shine for the customer - Time to restoration is critical - Murphy's law is in full effect datto
  12. 12. You Need a Team - You want a specialist who works on disasters - You want someone who knows your entire solution so they can have multiple ways to get data back - You never want to wait!
  13. 13. Channel Commitment - Where you invest your business matters - You want your vendors to have incentive to grow the channel community - Create a unique value add for the customer - It should always be a partnership datto
  14. 14. Where Do We Go From Here? - You want input into the roadmap - Your investments should fuel progress in the products you buy - The smaller the fish the less control you have
  15. 15. Questions 1 -A S Analyst article at A 3 datto. com[swiss[ n: _r. t«

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