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What is Business Continuity?

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What exactly is business continuity? Is it data backup? Is it disaster recovery? Defining business continuity can vary from company to company. To narrow it down, we asked managed service providers to give us their best definitions. What's yours?

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What is Business Continuity?

  1. 1. WHAT IS BUSINESS CONTINUITY
  2. 2. TRYING TO DEFINE BUSINESS CONTINUITY ISN’T ALWAYS EASY. Everyone seems to have a unique definition these days. Depending on how your business operates, you may think about it a lot differently than the guy next to you.
  3. 3. SO WHAT’S A GENERAL DEFINITION? IS THERE ONE? DO MORE THAN ONE APPLY TO YOU? Let’s start by defining what business continuity is NOT.
  4. 4. BUSINESS CONTINUITY ≠ DATA BACKUP A data backup is the result of copying or archiving files and folders for the purpose of being able to restore them in case of data loss. Data loss can be caused by many things ranging from computer viruses to hardware failures to file corruption to fire, flood, or theft (etc). Mar 10, 2015
  5. 5. BUSINESS CONTINUITY ≠ DISASTER RECOVERY Disaster recovery is the area of security planning that deals with protecting an organization from the effects of significant negative events.
  6. 6. You may be scratching your head at this point, saying, “BUT THOSE THINGS MAKE UP MY BUSINESS CONTINUITY PLAN?!” You are 100% correct, data backup and disaster recovery most certainly contribute to your business continuity plan. But the two should never stand alone!
  7. 7. NOT SURE WHAT KIND OF DATA BACKUP IS THE YING TO YOUR DISASTER RECOVERY YANG? To help alleviate the head scratching, we’ve asked managed service providers to give us their best definition of business continuity!
  8. 8. MATTHEW HAHN Vice President of Network Services SWK Technologies, Inc. Business continuity is, quite simply, theabilityto keepone’sIToperationsupandrunning while experiencing minimal impacts during events that would normally disrupt operations in their entirety.
  9. 9. ZACHARY RAMSEY Technical Sales Engineer Solutions, Inc. Business continuity is the ability to keep your business up and running in times of user error, hardware error, and natural disasters. In times like these, businesseswant tomakesuretheycankeeprunningwithminimal impactonday-to-dayoperations.
  10. 10. MICHAEL PATRICK Solutions Architect Mirazon Business continuity is the ability to continueaccessing companydataevenwhentheprimarybusiness serversareofflineortotallydestroyed.
  11. 11. SERGIO ESPINOSA Support Engineer Flexible Systems Business continuity is about building resiliency into a business’s core functions. It’s about identifying and mitigating risk. It’s about makingtheoperations thatarebusiness-criticalbulletproof.
  12. 12. STEVE WEEKS President Netcetera Consulting, Inc. Business continuity is the capability for an organization to continue to deliver products and services at an acceptable and predefined level following a disruptive incident. Itis commonsense,peaceofmindandtheabilitytokeep calmand‘Dattoon’inthefaceofmajoradversity. KEEP CALM AND DATTO ON
  13. 13. CHAD KEMPT Owner Fast Computers Business continuity is exactly what it sounds like. It’s the ability to continueoperatingyourbusinessinthe midstofatechnicaldisaster; Datto’s technology makes this possible for businesses of any size.
  14. 14. MICHAEL BATTAGLIA Backup and Disaster Recovery Engineer Flexible Systems Businesscontinuityis about protectingyouressentialbusinessoperations. Thegoal istominimize negative consequencesofadisasterfromoccurring. Toidentifythreatsthatwouldcauseturmoiltoyourbusiness andtakeappropriatestepstoremedythem.It’sallaboutbeingpre- paredandtakingapropercourse ofaction.
  15. 15. Business continuity is about inspiring confidence that your organization can continue to operate in the event of a technical crisis. It is proactiveprotectionagainsttheinherentrisk allcompanieshave given the heavy reliance on the technology we use to service our clients. MICHAEL SIROTA Director of Sales & Services Rational Business Solutions
  16. 16. JAY WINKS Senior Systems Architect InCare Technologies Businesscontinuity:aconceptualconstructdescribinghowanorganizationmaintains adefinedminimumoperationalcapacityinthefaceofunplanneddisruptionof standard,day-to-dayprocessingsystemsandoperatingprocedures.Aneffective businesscontinuityplanisamulti-facetedandliving,breathingprocess thatmustgrowwiththeorganizationtoremaineffective.
  17. 17. ON A LIGHTER NOTE…
  18. 18. Businesscontinuity=Theabilitytocontinue workingwhensh*thitsthefan.Sh*thitsthefan= Hardwarefailures,viruses,theft,naturaldisasters,flustered peoplethathittheirelectronicswhenthingsdon’twork. GABRIEL ZEVALLOS-CROWE Owner Total Computer Solutions, LLC
  19. 19. STUART SACKS Owner Strategic Data Systems Business continuity means yourbusinessstays operatingwhenthecomputergods(primarily Satan)attempttohelpyourcompetitorsclose yourbusiness, steal your spouse, and eat your lunch.
  20. 20. AND TO SUM IT ALL UP…
  21. 21. TONY SHANNON Systems Engineer Converged Communication Solutions Ltd Business continuity is keepingthelightson, thewheelsturningandthephonesringing, nomatterwhat the day brings.
  22. 22. HOW’S THAT FOR DEFINING BUSINESS CONTINUITY? We can’t argue with any of these, because as a managed service provider, no one understands the needs of your clients better than YOU. So we ask you now: What’s YOUR best definition of business continuity? Tweet @datto and let us know!
  23. 23. If you need some extra inspiration, or just some help getting the words out, we recommend checking out this eBook. Identifying what makes a business continuity plan effective is the first step in defining what true business continuity is.

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