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Oracle CRM Technology Overview
The Oracle CRM Technology provides Java-based infrastructure software that is used to develop e-business solutions such as Sales, Marketing, Service, eCommerce, Contracts, and Interaction Center applications. It offers a common platform for developing applications with HTML, XML, and Java. It also provides user-friendly screens for centralized3 setup and administration. This Web-based interface is called the System Administrator Console.
JTT components include the following Core Services:
Core Services comprise a number of basic infrastructure capabilities, which are shared across CRM applications. These offer lightweight Java service execution for session management, cursor reuse, transaction management,error handling, global search, auditing, and more.