Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Isis presentation


Published on

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

Isis presentation

  1. 1. Enabling Enterprise Information Management to Support Improvement and Innovation Babis Theodoulidis Manchester Business School Email: ISIS Seminar - March 2008
  2. 2. Key Issues <ul><li>is EIM a wicked problem? </li></ul><ul><ul><li>YES </li></ul></ul><ul><li>How should we approach EIM? </li></ul><ul><ul><li>Reduce its wickedness! </li></ul></ul><ul><li>My EIM Research Work </li></ul>ISIS Seminar – March 2008
  3. 3. Enterprise Information Management <ul><li>Information </li></ul><ul><ul><li>Codified (data and content) </li></ul></ul><ul><ul><li>Source, destination, stakeholder </li></ul></ul><ul><li>Management </li></ul><ul><ul><li>Structure, processing, delivery </li></ul></ul><ul><li>Organisational perspective </li></ul>ISIS Seminar – March 2008
  4. 4. EIM Process <ul><li>understand enterprise needs for information and the processes, policies, and organization needed to effectively govern information </li></ul><ul><li>evaluate the diverse technologies that can help satisfy these information needs </li></ul><ul><li>craft a top-down information management strategy, addressing high-priority business processes and enterprise information requirements first </li></ul>Forrester, 2006 ISIS Seminar – March 2008
  5. 5. EIM Technology Perspectives <ul><li>Business Intelligence </li></ul><ul><li>Enterprise Content Management </li></ul><ul><li>Technology-based information processing vs exploitation of technology to increase business competiveness </li></ul>ISIS Seminar
  6. 6. Enterprise Information Management <ul><li>Getting the right information to the right person at the right place at the right time </li></ul><ul><ul><ul><li>Decision making </li></ul></ul></ul><ul><ul><ul><li>Satisficing </li></ul></ul></ul>ISIS Seminar
  7. 7. Problem Types <ul><li>Simple problems </li></ul><ul><li>Complex problems </li></ul><ul><li>Wicked problems </li></ul>ISIS Seminar
  8. 8. Wicked Problems <ul><li>concept was first introduced in urban planning in the 1970s </li></ul><ul><li>incomplete, contradictory, and changing requirements </li></ul><ul><li>Examples: crime, racial segregation, poverty, etc </li></ul>ISIS Seminar
  9. 9. What is a Wicked Problem? <ul><li>The problem is not understood until after formulation of a solution </li></ul><ul><li>Stakeholders have radically different world views and different frames for understanding the problem </li></ul><ul><li>Constraints and resources to solve the problem change over time </li></ul><ul><li>Solutions to wicked problems are not right or wrong, merely better, worse, good enough, or not good enough. </li></ul>ISIS Seminar Clonklin, J
  10. 10. EIM is a wicked problem! <ul><li>You don’t know whether you have the right information until you act upon it </li></ul><ul><li>Different stakeholders have different views on what is the right information </li></ul><ul><li>Information (data and content) and information needs of the enterprise change over time </li></ul><ul><li>Information can lead to a decision that produces better results so it is merely “better” information </li></ul>ISIS Seminar
  11. 11. Reducing Wickedness…. <ul><li>Peripheral Vision </li></ul><ul><li>Pattern Experience </li></ul>ISIS Seminar Adam Richardson;, Elaine Kamarck
  12. 12. Increase Peripheral Vision <ul><li>Ability to spot movement at the edges helps detect threats and opportunities earlier </li></ul><ul><li>Increase information coverage and its different levels of detail or abstraction </li></ul>ISIS Seminar
  13. 13. Facilitate Pattern Experience <ul><li>Previous patterns and their consequences help you understand and identify problems as they develop </li></ul><ul><li>Develop information patterns (gambits) </li></ul><ul><li>Facitate examination of the pattern evolution </li></ul>ISIS Seminar
  14. 14. Basic Research Principles <ul><li>Evolution </li></ul><ul><li>Integration </li></ul><ul><li>Architecture </li></ul><ul><ul><li>Service-based </li></ul></ul><ul><ul><li>Ontology-based </li></ul></ul>ISIS Seminar
  15. 15. Biovista Case Study <ul><li>Biotechnology </li></ul><ul><li>Market Research Services </li></ul><ul><li>Business Event Correlation Analysis </li></ul><ul><li>Journal Research Analyst </li></ul>ISIS Seminar
  16. 16. Biovista Domain Concepts <ul><li>Personnel events </li></ul><ul><ul><li>appointments, promotions, staff increases/reductions, etc. </li></ul></ul><ul><li>Agreements </li></ul><ul><ul><li>alliances, licence agreements, mergers, acquisitions, etc. </li></ul></ul><ul><li>Clinical events </li></ul><ul><ul><li>phases of clinical experiments of products that are being developed. </li></ul></ul><ul><li>Product events </li></ul><ul><ul><li>launches and sales/purchases of products </li></ul></ul>ISIS Seminar
  17. 17. Ontology Architecture ISIS Seminar
  18. 18. Ontology Layering <ul><li>The lower layers represent more generic and all-purpose ontologies </li></ul><ul><li>T he upper layers are customized for certain uses within E IM </li></ul>ISIS Seminar
  19. 19. Ontology Model <ul><li>Concepts, Instances, Relationships </li></ul><ul><li>Transaction/Valid Time History </li></ul>ISIS Seminar
  20. 20. Integration <ul><li>I ntra-layer or I nter-layer </li></ul><ul><li>Structural or Semantic </li></ul>ISIS Seminar
  21. 21. Integration Example ISIS Seminar
  22. 22. Evolution - I <ul><li>New, Removed and Modified objects </li></ul>ISIS Seminar
  23. 23. Evolution - II <ul><li>Retroactive and Proactive changes </li></ul><ul><li>Consistency Preservation </li></ul><ul><ul><li>Structural </li></ul></ul><ul><ul><li>Semantic </li></ul></ul><ul><li>Propagation through the mappings </li></ul>ISIS Seminar
  24. 24. Evolution Cycle ISIS Seminar
  25. 25. Evolution Example ISIS Seminar Transaction time Data source instance title Propagated changes Valid time 29/07/2003 Misys Healthcare Systems Completes Asset Purchase of Patient1® Product Line from Per-Se Technologies, Inc. do:product_name = Misys CPR do:acquired_by = Misys Healthcare Systems do:developed_by = Misys Healthcare Systems [29/07/2003, now) 27/08/2003 Misys Healthcare Systems Signs Agreement with New York City Health & Hospitals Corporation do:bought_by = New York City Health & Hospitals Corporation [27/08/2003, now) 23/09/2003 North Bronx Healthcare Network Integrates Speech Recognition with Misys CPR™ System Enterprise-wide Patient Care and Financial Operations do:bought_by = North Bronx Healthcare Network [23/09/2003, now)
  26. 26. Instance Evolution Example ISIS Seminar
  27. 27. Example Application - I <ul><li>Business Event Correlation Analysis </li></ul><ul><li>discover temporal causal relationships (correlations) between events in sequences. </li></ul>ISIS Seminar
  28. 28. Example Application - II <ul><li>event types of interest are: </li></ul><ul><ul><li>E1 = COMPANY intents to acquire COMPANY </li></ul></ul><ul><ul><li>E2 = COMPANY acquires COMPANY </li></ul></ul><ul><ul><li>E3 = COMPANY releases PRODUCT </li></ul></ul><ul><ul><li>E4 = PERSON resigns from/appointed to COMPANY </li></ul></ul><ul><ul><li>E5 = COMPANY makes placement into COMPANY </li></ul></ul><ul><li>Group G1 contains E1, E2, E5 </li></ul><ul><li>Group G2 contains E3, E4 </li></ul>ISIS Seminar
  29. 29. Sequence Mining - I <ul><li>discover patterns like </li></ul><ul><li>X --> Y [  ts,  te] </li></ul><ul><li>where X and Y are time-dependent events and [  ts,  te] is a time window </li></ul>ISIS Seminar
  30. 30. Sequence Mining - II <ul><li>G2 follows G1 within 2 to 4 time units </li></ul>ISIS Seminar Time E2 E4 E5 E3 E1 E3 G1 G1 G1 G2 G2 G2
  31. 31. Service-based Architecture <ul><li>Information management services (internal/external) </li></ul><ul><li>Information management workflows </li></ul><ul><li>Organisation perspective </li></ul>ISIS Seminar
  32. 32. Current Research <ul><li>Evaluation of EIM </li></ul><ul><li>Information Lifecycle Management </li></ul><ul><ul><li>Audit </li></ul></ul><ul><ul><li>Retention </li></ul></ul><ul><li>Stakeholder Perspective </li></ul><ul><ul><li>Identity management </li></ul></ul><ul><ul><li>Ownership </li></ul></ul>ISIS Seminar
  33. 33. Questions? ISIS Seminar – March 2008 THE END
  34. 34. References <ul><li>Barry Murphy, Information Management 101: How To Tackle An Enterprise Information Management Strategy, Forrester Research, January 2006 </li></ul><ul><li>Conklin, Jeff, Wicked Problems & Social Complexity, Wiley, October 2006 </li></ul><ul><li>Richardson, Adam, Wicked Problems: Today's business problems can be impossible to define, let alone solve, Frog Design, Fall 2006. </li></ul><ul><li>Elaine C. Kamarck, Transforming the Intelligence Community: Improving the Collection and Management of Information, IBM Transforming of Organisation Report Series, October 2005. </li></ul>ISIS Seminar
  35. 35. Related Publications <ul><li>Theodoulidis C. and Loucopoulos P. The Time Dimension in Conceptual Modelling, Information Systems, Volume 16, Number 3, 1991 </li></ul><ul><li>Kakoudakis, I. and Theodoulidis, B. TAU: Towards a Unified Temporal Information Management Framework, Bulletin of the Italian Association for Artificial Intelligence, (AI*IA), March 2001. </li></ul><ul><li>Alexopoulos, E and Theodoulidis, B. The Generic Information Business Model, International Journal of Information Management (ISSN 0268-4012), Volume 23, Issue 4, Pages 323-336, August 2003. </li></ul><ul><li>Myra Spiliopoulou, Fabio Rinaldi, William J. Black, Gian Piero Zarri, Roland M. Mueller, Marko Brunzel, Babis Theodoulidis, Giorgos Orphanos, Michael Hess, James Dowdall, John McNaught, Maghi King, Andreas Persidis, Luc Bernard. Coupling Information Extraction and Data Mining for Ontology Learning in PARMENIDES, RIAO’2004, Avignon, April 26th-28th, 2004. </li></ul><ul><li>Black, W., Jowett, S., Mavroudakis, T., McNaught, J., Theodoulidis, B., Vasilakopoulos, A., Zarri, G-P., and Zervanou, K. Ontology-enablement of a system for semantic annotation of digital documents, 4th International Workshop on Knowledge Markup and Semantic Annotation (SemAnnot2004), 3rd International Semantic Web Conference, Hiroshima Prince Hotel, Hiroshima, Japan, November 8, 2004. </li></ul><ul><li>Mikrogiannidis, A. and Theodoulidis, B., Heraclitus II: A Framework for Ontology Management and Evolution, Proceedings of the IEEE/WIC/ACM International Joint Conference on Web Intelligence, ISBN 0-xxxx-xxxx-x, Hong Kong, China, December 18-22, 2006. </li></ul><ul><li>Mikroyannidis, A. and Theodoulidis, B., Heraclitus: A Framework for Semantic Web Adaptation, IEEE Internet Computing, (ISSN 1089-7801), Volume 11, Number 3, Pages 45-52, May/June 2007 </li></ul>ISIS Seminar