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BA and Beyond 20 - Joris Van Ostaeyen - Demystifying Robotic Process Automation (RPA)

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Probably you have heard the abbreviation RPA or Robotic Process Automation. RPA is a software technology that enables you to build digital colleagues or software robots who perform a wide range of repetitive administrative processes, such as order entry, master data updates, accounting processes, etc. For 2 years in a row, Robotic Process Automation is the fastest growing market in enterprise software. RPA is riding high on the hype curve, with stories about instant ROI, full deployment by citizen developers and the robot apocalypse on the labour market never far away.

This session will provide a pragmatic and down-to-earth perspective on RPA. What is RPA really about? How can this technology be implemented? What are its abilities and limitations? What are some pitfalls to avoid and best practices to adopt when deploying RPA?

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BA and Beyond 20 - Joris Van Ostaeyen - Demystifying Robotic Process Automation (RPA)

  1. 1. ba-beyond.eu — #BABeyond20 26 October 2020 Demystifying Robotic Process Automation (RPA) Joris Van Ostaeyen 13 October 2020 |
  2. 2. Demystifying Robotic Process Automation (RPA) © robonext 2020
  3. 3. ROBONEXT IS A FAST GROWING EUROPEAN RPA INTEGRATOR We are a certified partner of leading RPA technology providers and help our customers to start, scale, and run RPA.
  4. 4. Robotic Process Automation
  5. 5. Robotic Process Automation
  6. 6. Robotic Process Automation
  7. 7. Demo time
  8. 8. Robotic Process Automation eierlegende Wollmilchsau?
  9. 9. “RPA is developer-free automation” “Using RPA, we have automated 60 processes in 15 days” “In 3 years, 50% of all jobs will be automated with RPA” “RPA robots are self learning and super intelligent” “With RPA, you can do an IT- project without involving IT” RPA is a silver bullet for process improvement
  10. 10. RPA pitfalls & best practices Automating a bad process will only accelerate it
  11. 11. RPA pitfalls & best practices Avoid the trap of quick wins: take your time to do it right In this context: Starting RPA development without a proper Business Analysis will cost you more in testing and rework
  12. 12. RPA pitfalls & best practices RPA is one tool in your toolbox
  13. 13. RPA pitfalls & best practices IT involvement in succesful RPA programs [Source: KCP survey among 60 leading RPA adopters, 2019]
  14. 14. RPA pitfalls & best practices Organisational use of RPA FTE savings [Source: KCP survey among 60 leading RPA adopters, 2019]
  15. 15. RPA pitfalls & best practices RPA developers are still …. developers
  16. 16. RPA pitfalls & best practices Despite all the marketing buzz, the vast majority of RPA robots are just “stupid robots” who perform rule-based tasks.
  17. 17. “RPA is developer-free automation” “Using RPA, we have automated 60 processes in 15 days” “In 3 years, 50% of all jobs will be automated with RPA” “RPA robots are self learning and super intelligent” “With RPA, you can do an IT- project without involving IT” RPA is a silver bullet for process improvement
  18. 18. RPA development requires development skills RPA done right requires sufficient resources for BA, dev, testing, etc RPA benefits are real, but not instant Only apply RPA to the right cases IT involvement is a critical success factor for RPA programs The vast majority of RPA applications do not include Artificial Intelligence
  19. 19. Feel free to reach out joris@robonext.eu +32 487 365 741 www.robonext.eu https://www.linkedin.com/in/jorisvo/

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