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BA and Beyond 19 - Maja Golubic and Mateja Blazevic - Building a strong ba community within the company

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After the BA team in our company grew from 15 to 40 members, with most of them freshly out of university, and with all of us spread out on different projects, we knew it was critical to develop a place where we could all become closer colleagues, learn from each other and actively work to increase the standard of business analysis practices in our company and wider.

Knowing that practice makes perfect and that it’s better to learn from others’ mistakes, we established a Center of Competence and we want to share with you how we managed to:

- Improve sharing the knowledge within the BA team and increase the quality of BA work.
- Speed up the onboarding of new team members and helping them do their work in the optimal way.
- Nurture the culture of providing constructive feedback.

Published in: Business
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BA and Beyond 19 - Maja Golubic and Mateja Blazevic - Building a strong ba community within the company

  1. 1. Chapter 1: Complications
  2. 2. 1. Exponential growth in a matrix organization
  3. 3. 2012 2013 2014 2015 2016 2017 2018 2019 50 43 5 9 14 25 33
  4. 4. Testers DBA DEV Project A Project B Project D Business Analysts ... ... Projects Departments Project managers Line managers
  5. 5. 2. „Sink or swim” approach
  6. 6. 3. Lack of clear standards
  7. 7. 3. Lack of feedback and career path vision
  8. 8. Chapter 2: Finding the cornerstones
  9. 9. Cornerstone 1: Creating bonds
  10. 10. Cornerstone 2: Putting spotlight on the pain points
  11. 11. WHAT WE DID GOOD WHAT WE COULD DO BETTER SUGGESTIONS FOR IMPROVEMENT
  12. 12. WHAT WE COULD DO BETTER SUGGESTIONS FOR IMPROVEMENT
  13. 13. Feedback & career path Education Mentoring and Onboarding Create and conduct a peer review survey Define BA job profiles and competency models Organize 1:1 and 2:1 feedback meetings Create an internal education program Create a knowledge base for each project Create a knowledge base for BA practices Create an onboarding plan Define the role of mentors Create a company knowledge base for all employees
  14. 14. Cornerstone 3: Giving power to the team
  15. 15. Feedback & career path Education Mentoring and Onboarding Create and conduct a peer review survey Define BA job profiles and competency models Organize 1:1 and 2:1 feedback meetings Create an internal education program Create a knowledge base for each project Create a knowledge base for BA practices Create an onboarding plan Define the role of mentors Create a company knowledge base for all employees Ana & Ivan Maja Tihana & Ana Josip Marijana Marko & Maja Ivan
  16. 16. Feedback & career path Education Mentoring and Onboarding Create and conduct a peer review survey Define BA job profiles and competency models Organize 1:1 and 2:1 feedback meetings Create an internal education program Create a knowledge base for each project Create a knowledge base for BA practices Create an onboarding plan Define the role of mentors Create a company knowledge base for all employees
  17. 17. Cornerstone 4: Keeping the momentum alive
  18. 18. Center of Competence 1.BA knowledge base and standards 2.BA initiatives 3. Selection, onboarding and educations 4. Project audits – quality review 5. Guidance for professional development
  19. 19. Chapter 3: The outcome
  20. 20. Chapter 4: Beyond the company borders
  21. 21. „The best way to predict the future is to invent it.”
  22. 22. Thank you! maja.golubic@king-ict.hr mateja.blazevic@king-ict.hr

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