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Building Social Capital in Online Communities

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Building Social Capital in Online Communities

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This introduction to social media was prepared for the Getting to Uptake conference hosted by the Hospital for Sick Children in Toronto, Canada. It presents an overview of social media, focusing on examples of how social media is enabling storytelling, connecting and knowledge management in the health sector. Delivered September 23, 2009.

This introduction to social media was prepared for the Getting to Uptake conference hosted by the Hospital for Sick Children in Toronto, Canada. It presents an overview of social media, focusing on examples of how social media is enabling storytelling, connecting and knowledge management in the health sector. Delivered September 23, 2009.

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Building Social Capital in Online Communities

  1. 1. Building social capital in online communities Alexandra Samuel, Ph.D. CEO, Social Signal alex@socialsignal.com • twitter: awsamuel
  2. 5. WHAT IS SOCIAL MEDIA?
  3. 11. <ul><li>The Machine is Us/ing Us </li></ul>
  4. 12. STORYTELLING
  5. 16. CONNECTING
  6. 20. KNOWLEDGE MANAGEMENT
  7. 25. THANK YOU! <ul><li>alex@socialsignal.com • twitter: awsamuel </li></ul>

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