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Maximise investment in your LMS with Extended Enterprise

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Maximise investment in your LMS with Extended Enterprise - Cornerstone Convergence Conference, London 2019

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Maximise investment in your LMS with Extended Enterprise

  1. 1. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. Maximise your investment with Extended Enterprise Hitachi Vantara Global Learning Andy Wooler Strategist, Hitachi Vantara Global Learning Strategic Solutions 12th September 2019
  2. 2. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. What does EXE mean to Hitachi Vantara?
  3. 3. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Revenue opportunities: ‒ Training Units ‒ Subscriptions ‒ Paypal integration ‒ PCI Compliance sits with Paypal, not with Hitachi Vantara ‒ Subscriptions WHY EXTENDED ENTERPRISE?
  4. 4. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Helping our customers maximise their investment in the product they have purchased ‒ Reduced Support costs ‒ Increased sales both of our products and additional Educational sales WHY EXTENDED ENTERPRISE?
  5. 5. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Helping our Partners achieve and maintain their status level in the program ‒ We have approx. 8000 internal users but in excess of 80,000 external Customer & Partner users ‒ Our Channel Partners are required to meet certain standards to gain and maintain their status within the Partner program ‒ A mixture of Hitachi Professional Certifications/Accreditations and Hitachi Vantara specific courses are required to be compliant ‒ Self registration for CSOD WHY EXTENDED ENTERPRISE?
  6. 6. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Reduced licence cost ‒ EXE uses a transaction based licence cost ‒ No fixed user cost for users who do not undertake training in a given year ‒ Many of our courses are taken as support for our Certification program and are required only every 2 years WHY EXTENDED ENTERPRISE?
  7. 7. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • CSOD reporting alone cannot answer the question as to whether or not the training has improved sales performance or Pre-Sales pipeline • Sales data sits in Oracle Financial systems or in SFDC • To avoid the need to spend hours manipulating data in Excel, a more robust solution was needed. WHAT HAS THE REPORTING API GOT TO DO WITH EXTENDED ENTERPRISE?
  8. 8. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Strong correlation between course completions and the number of opportunities per rep A. 45% of sales reps (349) completed 0 courses for this product 2 years. ‒ 72% of this group has zero opportunities. B. 2% of sales reps (19) completed 4 courses in 2 years ‒ 3X more opps per rep. ‒ The ability to close deals shows a 4X improvement SALES OPPORTUNITIES – AN EXAMPLE
  9. 9. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • A data lake is a system or repository of data stored in its natural/raw format, usually object blobs or files. A data lake is usually a single store of all enterprise data including raw copies of source system data and transformed data used for tasks such as reporting, visualization, advanced analytics and machine learning. A data lake can include structured data from relational databases (rows and columns), semi-structured data (CSV, logs, XML, JSON), unstructured data (emails, documents, PDFs) and binary data (images, audio, video). Source: https://en.wikipedia.org/wiki/Data_lake THE DATA LAKE SOLUTION
  10. 10. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • Learning & Performance Data increasingly doesn’t sit in one place: ‒ Separate Performance Management applications ‒ New content providers such as Udemy without SCORM or integration into CSOD ‒ xAPI Learning Record Stores (LRS) ‒ Video platforms with richer usage data such as Brightcove ‒ New delivery platforms such as MindTickle WHY IS A DATA LAKE IMPORTANT?
  11. 11. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • The data tables we now have need to be joined to establish the relational database schema that will power any resulting analysis or reporting requirements • It is at this point that we can start to look at how to join CSOD data to data from other sources such as SFDC • User and organization provisioning into CSOD from SFDC for Customers and Partners means we already hold data that is common to both CSOD and SFDC SO, THE DATA IS NOW IN THE DATA LAKE. WHAT’S NEXT?
  12. 12. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. • We are using our own PENTAHO products as part of the solution including the final presentation of dashboards and scheduled reporting • A 30 day trial download is available at https://www.hitachivantara.com/en-us/products/big-data-integration- analytics/pentaho-trial-download.html DRINKING OUR OWN CHAMPAGNE!
  13. 13. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. DRINKING OUR OWN CHAMPAGNE!
  14. 14. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. Questions
  15. 15. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved. Thank You
  16. 16. © Hitachi Vantara Corporation 2019. All Rights Reserved.© Hitachi Vantara Corporation 2019. All Rights Reserved.

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