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Learning Impact

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Presentation on Learning Impact at Learning Technologies 2020

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Learning Impact

  1. 1. © Hitachi Vantara LLC 2020. All Rights Reserved. Learning Technologies 2020 Learning Impact Andy Wooler Strategist, Global Learning Strategic Solutions February 2020
  2. 2. © Hitachi Vantara LLC 2020. All Rights Reserved. • % of people completing Compliance courses • “Bums on seats” • Number of people trained How do you report today?
  3. 3. © Hitachi Vantara LLC 2020. All Rights Reserved. A data lake is a system or repository of data stored in its natural/raw format, usually object blobs or files. A data lake is usually a single store of all enterprise data including raw copies of source system data and transformed data used for tasks such as reporting, visualization, advanced analytics and machine learning. A data lake can include structured data from relational databases (rows and columns), semi-structured data ( CSV, logs, XML, JSON), unstructured data (emails, documents, PDFs) and binary data (images, audio, video). The Data Lake Solution
  4. 4. © Hitachi Vantara LLC 2020. All Rights Reserved. Learning & Performance Data increasingly doesn’t sit in one place: • Separate Performance Management applications • New content providers such as Udemy without SCORM or integration into the LMS • xAPI Learning Record Stores (LRS). • Video platforms with richer usage data such as Brightcove • New delivery platforms such as MindTickle Why is a data lake important?
  5. 5. © Hitachi Vantara LLC 2020. All Rights Reserved. • The data tables we now have need to be joined to establish the relational database schema that will power any resulting analysis or reporting requirements • It is at this point that we can start to look at how to join LMS data to data from other sources such as SFDC • User and organization provisioning into the LMS from SFDC for Customers and Partners means we already hold data that is common to both the LMS and SFDC So, the data is now in the data lake. What’s next?
  6. 6. © Hitachi Vantara LLC 2020. All Rights Reserved. Managing a Partner Program
  7. 7. © Hitachi Vantara LLC 2020. All Rights Reserved. Strong correlation between course completions and the number of opportunities per rep A. 45% of sales reps (349) completed 0 courses for this product 2 years. ‒ 72% of this group has zero opportunities. B. 2% of sales reps (19) completed 4 courses in 2 years ‒ 3X more opps per rep. ‒ The ability to close deals shows a 4X improvement Sales Opportunities – An Example
  8. 8. © Hitachi Vantara LLC 2020. All Rights Reserved. Correlation vs. Causation! Data sources: National Vital Statistics Reports and U.S. Department of Agriculture Image source: https://www.tylervigen.com/spurious-correlations
  9. 9. © Hitachi Vantara LLC 2020. All Rights Reserved. • Do we now all need to be Data Scientists? • What is a “Citizen Data Scientist”? • How many of you are “Citizen Data Scientists”? New Skills Needed in L&D to Achieve This A “Citizen Data Scientist” is simply a normal person with a passion for data. This is someone who is focused on business problems and is looking for immediate answers. This community of users is growing 5x faster than trained data scientists. A big reason for the change is that machine learning and artificial intelligence processes are becoming “drag-and-drop,” making it much easier for anyone interested in gleaning insight from data to dig in. https://us.hitachi-solutions.com/blog/hitachi-solutions-conference-takeaways/
  10. 10. © Hitachi Vantara LLC 2020. All Rights Reserved. • Know your business goals! • Understanding of the data fields in the LMS data tables. • What other data we need and where it resides. • Understanding how those disparate tables can be joined using data items common to both. • A technology ecosystem that supports this. • Tools that can be easily used by Citizen Data Scientists. What is needed in L&D?
  11. 11. © Hitachi Vantara LLC 2020. All Rights Reserved. Tools – Free and Trial Downloads https://www.denodo.co m/en/denodo- platform/denodo- express https://www.hitachivantara. com/en-us/products/data- management- analytics/pentaho- platform/pentaho-data- integration/pentaho-trial- download.html https://powerbi.microsoft. com/en-us/downloads/ https://aws.amazon.com/free/ ?nc1=h_ls&all-free-tier.sort- by=item.additionalFields.Sort Rank&all-free-tier.sort- order=asc
  12. 12. © Hitachi Vantara LLC 2020. All Rights Reserved. What questions do you have for me?
  13. 13. © Hitachi Vantara LLC 2020. All Rights Reserved. Thank You
  14. 14. © Hitachi Vantara LLC 2020. All Rights Reserved.

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