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DF17 Admin Track Speaker Insights

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Meet the DF17 Admin Track presenters! Learn fun facts and get advice from experienced Admins attending Dreamforce.

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DF17 Admin Track Speaker Insights

  1. 1. Admin Track Presenters Insights & Advice for Dreamforce ’17 Blaze Your #AwesomeAdmin Trail
  2. 2. The DF17 Admin Track is By Admins, For Admins 6.7 years Average Salesforce Experience 1K+ years Combined Salesforce Experience 94% Say “Admin Job found me” vs. 4% who pursued the role Describe Admins in One WordSalesforce Experience
  3. 3. Diverse Work Experience Adds Depth Attorney Office Depot furniture sales Babysitter Parcel Courier Babysitter Process Engineer Bellman Programmer Analyst Bilingual Customer Service Quality Engineer - Manufacturing Bus Girl Research Lab Technician Cafeteria Worker Restaurant Cook Cashier Retail Circuit City Warehouse Salesforce Administrator Composting Facility Intern SAP Basis Administrator Cookie Factory Shop Assistant Corn Detasseler Shop Assistant Editorial Assistant Siebel Developer Editorial Assistant Software Developer Engraver (Tombstones) Software Engineering Fast Food Summer Custodian Frozen Custard Dessert Artist Supermarket Checkout Operator Gas Station Attendant T-shirt Silkscreener Gutter Cleaner Technical Architect Hebrew School Teacher The Gap Kitchen Porter Typesetter Lifegaurd Used Car Sales Assistant Marketing Assistant Waiter Marketing Information Analyst Wegmans Cashier Newspaper Carrier What was your first paid job? ABAP developer Platoon Leader - US Army Signal CorpsAdministrative Assistant Product Manager Applications Specialist Product Marketing Business Analyst Professional Services Manager Business Analyst Program Manager Business Analyst Project Engineer Business Development Representative Project Manager Business Intelligence Analyst Project Manager Contracts Manager Project Manager Customer Service Rep 3 Support Leader Sales Director Customer Support Rep Sales Engineer Customer Support Representative Sales Operations Manager Director of Enrollment Systems Sales Representative Director of Operations Senior Business Analist Director of Support Senior Product Manager Educational Technology Specialist Software Architect Evangelist Student Field Training Specialist System Analyst Head of Publishing Support Services Systems Analyst Head of Publishing Support Services Technial Support Engineer IT Manager Technology Project Manager Marketing Administrator Technology Specialist Marketing Director Value Center Relationship Manager Marketing Director Wealth Management Advisor Membership Coordinator What did you do before you became and Admin?
  4. 4. Admins Work Salesforce Magic Across the Business Other 10% IT 32% Business 58% CEO Managing Implementation CEO Practice Lead Chief Revenue Officer Practice Lead Chief Sales Officer President Chief Value Officer President CIO President CRM Leader R&D Support Manager Digital Products Team Lead Salesforce Admin, Team Leader Director IT Salesforce Administrator Director of Investment Advisory Self Director of Online Learning Senior Product Support Engineer Director of Sales and Business Specialist Lead Director Solution Engineering Sr. Systems Manager Director, Product Delivery SVP Global VP, Customer Journey SVP of Sales I'm my own boss SVP Product Management I'm the boss :) Team Manager I'm the Boss :) Vice President of Client Services IT & Systems Director Vice President of Technology IT & Systems Director Vice President, Global Customer Manager of Solution Engineering VP Business Solutions Manager, Solution Engineering VP of Sales Managing Director VP of Services Managing Director (West Coast) What is your boss’ title? Do you report to Business or IT?
  5. 5. Admin Track Speakers’ Advice: Plan Write out your goal. This may sound basic, but doing this first and foremost is the foundation stone for making the most of Dreamforce. It will shape how you attend the event and plan what you do day to day hour by hour. You will stay focussed and discover a lot more. Accept that with +1000 sessions and opportunities for learning, that you simply can't do it all. Focus on what's most important for you. Attend at least one roadmap course and don't forget to have fun! Be selective with what you see and participate in - give yourself the time to really take in a few topics in depth. Take time in between sessions to digest what you're learning. If you spread yourself too thin, you'll feel frantic and you're less likely to have any key learnings really "stick"! Focus on the feature or Cloud that excites you, then inhale knowledge, stories, ideas and solutions in that area on your path to becoming a Subject Matter Expert (SME) in that discipline or product. Find your passion and grow it into a career. Register for the presentations that aren't filmed such as the Road Map Sessions, you can catch others online afterwards. Then when you need a break, grab a spot by the Admin Theater and take in the great content (also not filmed). What’s your best advice for Admin attendees?
  6. 6. Admin Track Speakers’ Advice: Connect Connect with presenters on social and in the Community. Don't be afraid to ask follow up questions days/weeks/ months after Dreamforce. Be open and introduce yourself to someone you don't know. Ask them about their journey and learn from their experience. Sounds simple, but those interactions helped me learn the most. Be open to moments. Whether connecting with a stranger or someone you have only known online, be open to the connections that happen at Dreamforce. Make connections before & during Dreamforce. The most valuable thing for me has been the people in the Salesforce ecosystem. I now have a support system and friends from all over the world, in various industries, with different backgrounds. I can't say enough good things about the PEOPLE. Network! Never just sit down in an empty row and look at your phone before a session. Show up 5 minutes early and find someone to sit by that isn't looking at their phone. Some of the best connections you will make happen right before and after. Take time to stop and ask questions of your fellow Admins! Regardless of industry or number of users managed, you'll find tips and tricks in every corner of Dreamforce. What’s your best advice for Admin attendees?
  7. 7. For Fun: #AwesomeAdmin Job Descriptions Creative problem-solver who loves working with all types of people and finding solutions for their biggest work challenges. Magical creature that can "JUST" make all things happen. Business process interpreters who recognize and translate business needs (known and unknown) to provide automated cloud based solutions built on Salesforce. A Salesforce Admin wears a utility belt, can walk through fire, takes on any challenge, and serves as an ambassador to bring the company together. Comfortable in any situation, they will seek out opportunities and develop solutions, despite every opposition. A Salesforce Admin finds purpose in enabling everyone around them to have a greater impact. As a Salesforce admin, you will have to tame managers, feed sellers, enchant end-users among other amazing things. I am a Salesforce Administrator because freakin' miracle worker is not an official job title. Open-minded, smart and Salesforce addicted. You'll be up late, in early, and often asked to do the impossible. But, you'll love every minute of it. Observe. Collaborate. Learn. Think. Build. Improve. Repeat. If you could write the official #AwesomeAdmin job description, what would it be?
  8. 8. Do all the #AwesomeAdmin Things at DF17! Join the Dreamforce for Admins Group Get all the latest info bit.ly/dreamforceforadmins Attend the Salesforce for Admins Keynote Bookmark and register bit.ly/df17adminkeynote Attend Admin Track Breakouts & Theater Sessions Get the cheat sheet: bit.ly/df17adminsessions Visit the Admin Meadow at Moscone West See you there!

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