Collaboration drives innovative companies.Today’s companies need to move quickly in order to compete.To do that, teams need to:+ connect, + learn from each other + and thrive in a world of rapid change. According to IBM, 66% of CIOs from top-performing organizations see collaboration as key to innovation.That’s just one reason why it’s the #1 trait CEOs are seeking in their employees this year.
HOWEVER, most teams are overwhelmed.In any given project, questions come up. Like:+ Where did I save that file?+ Is this the latest version?+ Where are we in the project plan?+ What are our competitors doing right now?The reality is that most teams are running in circles.+ Employees lose 38% of their time duplicating work.+ 58% spend over an hour per day looking for information.+ And they spend 61% of office time coordinating collaboration efforts which means only 39% actually getting work done.Imagine how much more productive your teams would be if these roadblocks didn’t exist…Sources:IDC, The High Cost of Not Finding Information, 2001.Forrester Forrsights, Workforce Employee Survey, Q1 2011.McKinsey Global Institute, The Social Economy, July 2012.
Furthermore, working across geographies and functions is not easy when 66% of employees in North America and Europe work remotely.For example, Teams like… Marketing & Sales or HR & Finance are often working together on projects.These teams might be made up of individuals in the same building. Maybe they’re on different floors, across the country, or across the globe.It’s difficult to stay on top of things when:+ You’re trying to schedule meetings across time zones.+ You’re working in different software and tools. The time has come for a better collaboration platform to address these issues.
And that’s why teams are moving to a new way to collaborate: Social.Social collaboration platforms enable team members to: + Share knowledge+ Work on documents simultaneously+ And communicate with remote team members, contractors, or clients. In “The Social Economy” 2012 report, McKinsey argues that the potential for enterprise social technologies to improve communications and collaboration is huge, but remains largely untapped.They believe social technologies can raise the productivity of interaction workers by 20-25%.In fact, they estimate that social collaboration technologies provide $600-860m in annual value to four major sectors**CPG, manufacturing and financial and professional services
Get everyone on the same page and streamline communication with one spot for having conversations, planning projects and events, and creating documents. Move projects forward – without all the emails or meetings.Yammer aligns your teams with a dedicated workspace.By having one place to plan and execute projects, Yammer lets your teams move faster. McKinsey estimates that social technologies yield a 30% improvement in bringing a product or service to market time to market.*The Rise of the Networked Enterprise, 2010
Connect, share information and work with team members, whether they’re down the hall or across the globe. Yammer lets you co-author documents in real time and integrates with your favorite collaboration applications.
Work together no matter where you are, using the mobile device of your choice. Yammer enables on-the-go collaboration so that you can share and view files, ask questions and respond to conversations – anytime, anywhere.Forrester recognized Yammer as a Leader in Mobile Collaboration emphasizing our app’s superioruser experience and rich functionality. You can see the quote below from Kevin Davis, Director of Corporate Employee Communications at Verizon:“We're a mobile company, but we don't have a lot of internal applications that work on mobile devices. Yammer has allowed us to communicate with our employees, using the technology we provide as a company.”
So, we’ve talked enough about Yammer’s benefits. Let’s now see how our customers use it….Westfield Australia is part of the Westfield Group owns and operates shopping centers spread across the globe. Business Need: Westfield Australia’s Customer Service team needed a better way to roll-out new training programs. Solution: They sent out a training team to each training location—and each location had its own Yammer group. As a result: + Yammer helped them refine the training, get feedback in real-time, and improve it for the next delivery.+Yammer allowed everyone involved to have a sense of ownership of the training roll-out.+ Plus, they were able to use Yammer on their mobile devices which was huge in the retail environment.Andy Hedges, Head of Shopping Center Management, said “Keeping up with changes and staying on trend is essential in retail, and Yammer helps us do that. It allows people to share best practices, even across functions and geographies.”
NationwideOne of the largest and strongest insurance and financial services organizations in the U.S.Business Need: They were looking for a platform to maintain their scale while fostering stronger internal teams.Solution:+ They recognized that Yammer gives them more transparency: Teams are more connected and open to communication.+ They have better knowledge flow: Information isn’t siloed into specific regions or departments.+ Sparked innovation and ideas throughout the company. Result: One of the important takeaways from this case is the clear buy-in from the top. Nationwide saw tremendous growth with 40% of the company’s top leadership participating on the network. “This has dramatically improved the way our associates communicate, share and search for content, and execute their daily jobs." - Chris Plescia, Leader of Enterprise Collaboration Solutions.
In conclusion, Yammer users are seeing results.+ 78% communicate more efficiently.+ 83% feel better connected with their team.+ They enjoy 25% time savings due to a boost in productivity.+ And 65% find answers faster.For us customer validation is incredibly important and these are just a few examples of how Yammer can improve the productivity of your teams.And with that, I’ll open it up to Q&A.Sources:
Yammer Collaborate Pitch Deck
and deliver with high
Collaboration drives innovative companies.
of CIOs from top-performing
organizations see collaboration
as key to innovation.
Source: IBM Global CIO Study, 2011.
However, teams are overwhelmed.
spend over an
hour per day
office time spent
Sources: IDC; Forrester Research; McKinsey.
However, teams are overwhelmed.
The Yammer solutions.
Working across geographies and functions is
Finance & Sales
Source: Forrester Research Inc., Demystifying the Mobile Workforce, June 2011.
of employees in
Social accelerates team productivity.
Source: McKinsey Global Institute, The Social Economy, July 2012.
technologies can raise the
productivity of interaction
workers by 20-25%.”
$600 - $860 million
annual value from social collaboration
technologies to four major sectors.
McKinsey Global Institute
on any device.
Align your team.
McKinsey Global Institute, The Rise of the Networked Enterprise, 2010.
Automatically be notified if any changes are
made to your team’s Notes and Files.
Your team’s most popular files and pages.
One place to plan projects from inception
“Social technologies yield a 30% improvement in bringing a product or service to market.”
Break down silos.
Christian Fleck, Managing Director, LexisNexis
Quickly find data & content across
geographies, functions, and applications.
Real-time editing in Pages makes teams
Add social to any of your team’s existing
“Yammer helps people to understand the previous and the next steps in the value chain, as well as what colleagues
across the business are working on.”
Stay connected – on any device.
“We're a mobile company, but we don't have a
lot of internal applications that work on mobile
devices. Yammer has allowed us to
communicate with our employees, using the
technology we provide as a company.”
Director of Corporate Employee
Communications, Verizon Wireless
Named a leader
The Forrester WaveTM: Mobile Collaboration, Q3 2011.
• Real-time team conversations that keep
• The latest customer facing documents
at your fingertips.
• Available for Windows Phone, iPhone,
iPad, Android, and Blackberry.
Improving project alignment in retail.
“Keeping up with changes and staying on
trend is essential in retail, and Yammer
helps us do that. It allows people to share
best practices, even across functions and
Head of Shopping Center Management,
Teams share everything, from SharePoint tips to style
trends and advice on store operations.
Mobile apps allow employees to collaborate on the
platforms they use, both in and out of the office.
Crowd feedback enables teams to continually
improve customer service training.
Retail | 4000 Employees, founded in 1960.
Westfield Australia is part of the Westfield Group which owns
and operates shopping centers spread across the globe.
Breaking silos with a culture of collaboration.
Flattens hierarchies and breaks down team
silos, improving knowledge flows across
Exposes hidden expertise and talent, while enabling
ad hoc teams to identify and solve problems.
Improves customer service teams through more
effective sharing and collaboration.
Insurance | N. America | 33,000 Employees, founded in 1926.
One of the largest and strongest diversified insurance and
financial services organizations in the U.S.
“This has dramatically improved the way
our associates communicate, share and
search for content, and execute their
Leader of Enterprise Collaboration Solutions,
Collaborate today with Yammer.
Source: Yammer Customer Survey, 2011.
due to boost in productivity.
of users communicate
feel better connected
with their team.