Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

SaaS in the eyes of an offshore provider


Published on

This lecture was given during Software 07 - the larget event for Hi-Tech/ISV companies in Israel. It describes the pros and cons of SaaS - Software As A Service from our perspective. This case study was done on Lighthouse - a SaaS-based PLM we, at Ignite, use to manage offshore software development projects

Published in: Technology, Business
  • Be the first to comment

SaaS in the eyes of an offshore provider

  1. 1. Wednesday, March 28 th , 2007 SaaS in the eyes of the user Aviram Eisenberg CEO, Ignite
  2. 2. PLM/SDM Objectives <ul><li>Single View of all Software Development project life cycle aspects </li></ul><ul><li>Effective onsite-offshore communication </li></ul><ul><li>Keep in control of project budget/schedule/metrics </li></ul><ul><li>Transparent to the customer </li></ul><ul><li>Highly accessible </li></ul><ul><li>Support for Agile Development </li></ul>
  3. 3. Why SaaS? <ul><li>Web based – highly accessible </li></ul><ul><li>No hosting overhead </li></ul><ul><li>No administration overhead </li></ul><ul><li>Low cost – standard version is free of charge! </li></ul><ul><li>Free upgrades </li></ul><ul><li>Pay as you grow model </li></ul>
  4. 4. A Lighthouse in the mist <ul><li>Dashboard </li></ul><ul><li>Project/Tasks management </li></ul><ul><li>Resource management </li></ul><ul><li>Requirement management </li></ul><ul><li>Issue tracking </li></ul><ul><li>Change management </li></ul><ul><li>Test management </li></ul><ul><li>Defect management </li></ul><ul><li>Document management </li></ul><ul><li>Time management </li></ul><ul><li>Customized Reporting Module </li></ul>
  5. 5. Dashboard
  6. 6. Project Management
  7. 7. Requirements Management
  8. 8. Tests Management
  9. 9. Defect Management
  10. 10. Time Management
  11. 11. Customized Reports
  12. 12. Security <ul><li>Limited control over security measures </li></ul><ul><li>The corporate data is co-located with our competitors’ data! </li></ul><ul><li>Who is viewing the corporate data? </li></ul><ul><li>On the other hand, it’s only psychological fear </li></ul>
  13. 13. Customization <ul><li>Generic product vs. customized product </li></ul><ul><li>Change requests that are not popular receive low priority </li></ul><ul><li>New features requests </li></ul><ul><ul><li>Integration with version control systems </li></ul></ul><ul><ul><li>Bidirectional Links to wiki </li></ul></ul><ul><ul><li>Audit trail </li></ul></ul><ul><li>Customized work flow </li></ul>
  14. 14. Interfaces To External Platforms <ul><li>Interface to and from MS Project </li></ul><ul><li>Export R&D metrics to external Data Warehouse </li></ul><ul><li>Integration with IDE </li></ul><ul><li>Integration with version control systems </li></ul><ul><li>Integration with defect management systems </li></ul>
  15. 15. Backup & Recovery <ul><li>Limited control over backup measures </li></ul><ul><li>Where are the backup sets? </li></ul><ul><li>Who is responsible for the recovery? </li></ul>
  16. 16. Upgrades <ul><li>Downtime during upgrades vs. seamless upgrades </li></ul><ul><li>Limited control over downtime periods </li></ul>
  17. 17. Support <ul><li>A product oriented company may have difficulties providing effective service </li></ul><ul><ul><li>Online support </li></ul></ul><ul><ul><li>24X7 Support </li></ul></ul><ul><ul><li>Knowledge base </li></ul></ul><ul><ul><li>User Manuals </li></ul></ul><ul><ul><li>Training </li></ul></ul>
  18. 18. Performance & Usability <ul><li>The communication is over the WAN </li></ul><ul><li>Web-based application </li></ul><ul><ul><li>Use of Ajax </li></ul></ul><ul><ul><li>Integration with MS Project, Word, Excel </li></ul></ul>
  19. 19. Branding <ul><li>Logo </li></ul><ul><li>Corporate look & feel </li></ul><ul><li>Terminology </li></ul>
  20. 20. Wednesday, March 28 th , 2007 Aviram Eisenberg CEO, Ignite [email_address] The outcome of a cooperation is not by sharing the limited opportunities exist but creating a new abundance where it was not previously showed. Q&A