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The Massive
Network Operations Opportunity
Your Practice Is Missing Out On
Resource shift is leaving businesses with a skills gap
1990s 2015
MSPs are pursuing this opportunity
But a manual approach
to network operations isn’t scalable
1990s 2015
APM: Applications
BDR: Backups
PSA: Professional Services Automation
RMM: Network Monitoring, Servers & Desktops
NETWORK O...
This is what it
takes to provide a
complete network
operations service
Netco MSP
• 5 technical employees
• 40 clients
• 2 new quotes/proposals per month
• 0.5 new clients per month
(or 1 new cl...
Firefighting kills margins
Troubleshooting time drops
1.45 hrs 1.05 hrs
That’s 28% more efficient.
per incident
Scrambling kills margins
Documentation completely automated —
and always up to date.
That’s 100% more efficient.
Complexity kills business development
Time to prepare proposals drops
33 hrs 13 hrs
That’s 61% more efficient.
per prospect
Onboarding time drops
44 hrs 12 hrs
...
The revenue opportunity
can be bigger than the
efficiency opportunity
Photo © 1997 New Line Cinema
$100 per network device
× 3 devices per client
× 40 clients
$12,000/month
Without adding additional employees.
TOTAL opportunity $19,619/month
Summary of Netco network operations opportunity
Operational savings opportunity
SUPPORTING...
Cloud-based RMM for Network Operations
MSPs love Auvik
“Auvik is easy to deploy, intuitive to use, and is highly scalable.
We manage all our customer networks wi...
Want to crunch the numbers on Auvik?
Email ROI@auvik.com
Helping you grow a profitable
managed network service
www.auvik.com/msp
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The Massive Network Operations Opportunity Your Practice Is Missing Out On

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The majority of MSPs are struggling to scale their businesses profitably. The glory days of managing Windows-based PCs and servers are over and the software systems for operating networks haven’t evolved in over 20 years. Managing a network is still largely a manual activity -- it’s inefficient and does not scale well. In fact, there’s only ONE way to scale a manually maintained managed network service: Hire more employees.

But there's a big market opportunity in proactively managing network infrastructure for your clients. . I’m not talking about managing servers and endpoints. I’m talking about network infrastructure, the linchpin of the corporate network.


Published in: Technology
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The Massive Network Operations Opportunity Your Practice Is Missing Out On

  1. 1. The Massive Network Operations Opportunity Your Practice Is Missing Out On
  2. 2. Resource shift is leaving businesses with a skills gap 1990s 2015
  3. 3. MSPs are pursuing this opportunity But a manual approach to network operations isn’t scalable 1990s 2015
  4. 4. APM: Applications BDR: Backups PSA: Professional Services Automation RMM: Network Monitoring, Servers & Desktops NETWORK OPERATIONS BIG GAP
  5. 5. This is what it takes to provide a complete network operations service
  6. 6. Netco MSP • 5 technical employees • 40 clients • 2 new quotes/proposals per month • 0.5 new clients per month (or 1 new client every other month)
  7. 7. Firefighting kills margins
  8. 8. Troubleshooting time drops 1.45 hrs 1.05 hrs That’s 28% more efficient. per incident
  9. 9. Scrambling kills margins
  10. 10. Documentation completely automated — and always up to date. That’s 100% more efficient.
  11. 11. Complexity kills business development
  12. 12. Time to prepare proposals drops 33 hrs 13 hrs That’s 61% more efficient. per prospect Onboarding time drops 44 hrs 12 hrs That’s 73% more efficient. per client
  13. 13. The revenue opportunity can be bigger than the efficiency opportunity Photo © 1997 New Line Cinema
  14. 14. $100 per network device × 3 devices per client × 40 clients $12,000/month Without adding additional employees.
  15. 15. TOTAL opportunity $19,619/month Summary of Netco network operations opportunity Operational savings opportunity SUPPORTING NETWORK INFRASTRUCTURE ISSUES NETWORK DOCUMENTATION QUOTING ONBOARDING TOTAL OPERATIONAL SAVINGS OPPORTUNITY $1,150 $4,456 $1,438 $575 $7,619 Revenue opportunity NETWORK OPERATIONS $12,000
  16. 16. Cloud-based RMM for Network Operations
  17. 17. MSPs love Auvik “Auvik is easy to deploy, intuitive to use, and is highly scalable. We manage all our customer networks with it.” John Donlon, Technical Director, Gekko
  18. 18. Want to crunch the numbers on Auvik? Email ROI@auvik.com
  19. 19. Helping you grow a profitable managed network service www.auvik.com/msp

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