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à le gouvernement
Audrey Tang @ Paris, 2015-09-09
@AUDREYT
“Open Source!
Civic Hacker”
“The third sector”
Full-time g0ver since 2013
Consulting and contributing to…
Hacking ! since 1989
" #
Dad was @ Tiananmen that June:
Grew up among $ activists
1994: Quit % to weave the &
Facilitate a safe space
to learn from each other
and iterate toward
' actionable ideas (
“Behind every technologist,!
there is and should be much more
than mere technology.
Behind every technology, there is a
se...
FORK THE
Government
#Crowdsource
Will Facebook �
be a catalyst for civic
participation?
No, it just makes
citizens feel as if they have
participated…
“…I h...
“Tofu”: Bite-sized tasks
“Tofu”: Bite-sized tasks
Here Comes Everybody
Here Comes Everybody
Here Comes Everybody
!
!
April 2015: Nepal Earthquake
72 hours, 2,222 mappers�
= 74,045 roads + 152,795 buildings mapped
�
Open
Source
�
Hands
On
Public
Spirited
Social
Activism
Civic
Media
Free Software
Hackathons
Hackathons
Hackathons
Contribute Participate
Pitch + — Hack ' — Present ,
All-Day Hackathon
- moedict.tw
7 million visits per month
500,000 . users
Popular / words:
• 香山居士
• 十一哥
• 幼路
162k Mandarin
86k Cross-Strait
...
Permalink
moedict.tw/
Permalink
moedict.tw/
Share
Share
Share
Collaborate
Amis-Mandarin-English
82,180 words digitized in 53 hours
Ministry of Education Dictionary
5,602 errata reported in 18 days
amis.moedict.tw
“What we demand is not merely
open, deliberative technology.
What we demand is to shine a light
on the closed-door decisio...
SUNFLOWER
Digital Camp
#CongressOccupied
Hong Kong
~200k Protestors
Self-organized
Actocracy
9/26
Hong Kong
~200k Protestors
Self-organized
Actocracy
~200k Protestors
Self-organized
Actocracy
9/26
Hong Kong
~200k Protestors
Self-organized
Actocracy
~200k Protestors
Self-organized
Actocracy
Hong Kong
~200k Protestors
S...
Hong Kong
~200k Protestors
Self-organized
Actocracy
~200k Protestors
Self-organized
Actocracy
Hong Kong
~200k Protestors
S...
)*+
)*+
)*+
)*+
)*+
Cable, Power, Radio
Live Broadcasting
3/8
3/19
Hackfoldr
Live Video → Transcripts
3/22
“Only a neutral ‘Net
can connect people
inside and outside
of the wall.
Communication
reduces conflicts &
misunderstanding
...
3/24
EtherCalc Offline
g0v.hackpad.com Offline
3/26
#CivicJournalism
3/29 Informed Review
Are you affected by CSSTA?
Enter company name to find out…
你被服貿了 ?
3/30
#Loomio
“Real democracy needs to include everyone.”
Civil · Constitutional · Convention
“What we demand is that
policy-making must have a
deliberative democratic
spirit and attitude.”
vTaiwan.tw
網路法規調適
e-Rulemaking
InfoSecurity
Telework
Telemedicine
e-Retail
Privacy &
De-identification
Internet Tax
MOOCs
D...
Rulemaking 2.0:
Understanding and Getting Better
Public Participation
Using Social Media in Rulemaking:
Possibilities and ...
1. Lack of Stakeholder Awareness
2. Low Participation Literacy
3. Information Overload
2014/12/09: Telework meeting
12/20: Hackath11n
“We can’t find teleworker representatives…�
Would you like to form an union?...
Case Study: Closely-held LLCs
https://vtaiwan.tw/closelyheld/
� 2/1 — Initial discussion (132 total )
� 3/12 — Public cons...
Working Group Meetings
SayItSayItSayIt
Design Principles
� Informative slides & Keyword lexicons
� Neutral, non-stakeholder facilitators
� Aiding (not replacing)...
Proposal Requirements
� Main stakeholders must be netizens
� Directly related to laws & regulations
� Open-ended, without ...
� 1 million website requests per month
� 10,000 Subscribers
� 1,000 Commenters
� 45 Working Group members
Engagement Metri...
Tools
� Civilized Construction Kit
�
�
�
� Focused!
Conversation Method
Civilized Construction Kit
Focused
Conversation
�
� Ministries with @usernames
7-day guaranteed official replies�
� Participants form Working Groups
� Shared online-offli...
Join.gov.tw ↔ vTaiwan.tw
Government-run ↔ Volunteer-run
Whole Lifecycle ↔ Early Consultation
Opinion Polling ↔ Rough Conse...
Forks welcome!
Next stepsNext steps
“My feeling is…”
Next stepsSpecific Issue
Crowd-sourced References
Open Data for Analysis
Deliberation...
sheethub.com/au
" Group 1 (45%)
# Group 2 (54%)
Since the MOTC has already rejected Uber's administrative
appeal, I think Taipei city gove...
" Group 1 (43%)
# Group 2 (56%)
Since the MOTC has already rejected Uber's administrative
appeal, I think Taipei city gove...
, Reflections
I think that we live in an technological era.
Infrastructures & regulations shall progress along
with the mod...
, Expectations
The government should leverage this opportunity to
challenge the taxi industry to improve their management
...
1. I think the government should set up a fair regulatory
regime on transportation instead of protecting certain
groups wi...
, Suggestions
4. I think transportation is similar to food and medicine in
that it should be subject to more stringent defi...
$
$
$
- . /
$
$
$
- /
$
$
$ %
- . /
$
- /
$
$ - /
$
• uberX Private Vehicles are illegal
- /
$
• Declared illegal:
0
1
2
3...
8/27 Public Deliberation
/
.
archive.tw
-
Thanks to…
@don-democracy (
ETBlue
ipa
tkalu
tkirby
ddio
darbychang
dylandy
simonpai
jimyhuang
walkingice
a-tsioh
muan
joh...
“Whatever happens, we shall confront this
challenge as individuals and as a group —
through practical action,!
one step at...
Clicktivism
Hacktivism
Clicktivism
Hacktivism
Like / Unlike
Clicktivism
Hacktivism
Link sharing
Like / Unlike
Clicktivism
Hacktivism
Link sharing
Like / Unlike
Link sharing
Q & A
Clicktivism
Hacktivism
Link sharing
Like / Unlike
Link sharing
Q & AQ & A
Discussion
Clicktivism
Hacktivism
Link sharing
Like / Unlike
Link sharing
Q & AQ & A
DiscussionDiscussion
Deliberation
Clicktivism
Hacktivism
Link sharing
Like / Unlike
Link sharing
Q & AQ & A
DiscussionDiscussion
Deliberation
Agenda Setting
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
g0v à le gouvernement
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g0v à le gouvernement

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Presentation at CNRS.fr and Paris.fr on September 9, 2015.
Photo credit on slide 55: 蔣珮伊、湯苡萱、蘇柔郡 ( 新聞E論壇 )

Published in: Government & Nonprofit
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g0v à le gouvernement

  1. 1. à le gouvernement Audrey Tang @ Paris, 2015-09-09
  2. 2. @AUDREYT “Open Source! Civic Hacker”
  3. 3. “The third sector” Full-time g0ver since 2013 Consulting and contributing to…
  4. 4. Hacking ! since 1989 " # Dad was @ Tiananmen that June: Grew up among $ activists
  5. 5. 1994: Quit % to weave the & Facilitate a safe space to learn from each other and iterate toward ' actionable ideas (
  6. 6. “Behind every technologist,! there is and should be much more than mere technology. Behind every technology, there is a set of values informing its pursuit. — Lu Chia Hua
  7. 7. FORK THE Government #Crowdsource
  8. 8. Will Facebook � be a catalyst for civic participation? No, it just makes citizens feel as if they have participated… “…I have yet to come up with something practical that allows lazy people ) engage in real action.” ̶ 張大春 (2013)
  9. 9. “Tofu”: Bite-sized tasks
  10. 10. “Tofu”: Bite-sized tasks
  11. 11. Here Comes Everybody
  12. 12. Here Comes Everybody
  13. 13. Here Comes Everybody
  14. 14. ! !
  15. 15. April 2015: Nepal Earthquake 72 hours, 2,222 mappers� = 74,045 roads + 152,795 buildings mapped
  16. 16. � Open Source � Hands On Public Spirited Social Activism Civic Media Free Software
  17. 17. Hackathons
  18. 18. Hackathons
  19. 19. Hackathons
  20. 20. Contribute Participate Pitch + — Hack ' — Present , All-Day Hackathon
  21. 21. - moedict.tw 7 million visits per month 500,000 . users Popular / words: • 香山居士 • 十一哥 • 幼路 162k Mandarin 86k Cross-Strait 44k Mandarin-Holo 20k Holo-Mandarin 15k Hakka-Mandarin 5k Amis-Mandarin- English ��
  22. 22. Permalink moedict.tw/
  23. 23. Permalink moedict.tw/
  24. 24. Share
  25. 25. Share
  26. 26. Share
  27. 27. Collaborate
  28. 28. Amis-Mandarin-English 82,180 words digitized in 53 hours Ministry of Education Dictionary 5,602 errata reported in 18 days
  29. 29. amis.moedict.tw
  30. 30. “What we demand is not merely open, deliberative technology. What we demand is to shine a light on the closed-door decision-making by the privileged powers behind the government.”
  31. 31. SUNFLOWER Digital Camp #CongressOccupied
  32. 32. Hong Kong ~200k Protestors Self-organized Actocracy 9/26
  33. 33. Hong Kong ~200k Protestors Self-organized Actocracy ~200k Protestors Self-organized Actocracy 9/26
  34. 34. Hong Kong ~200k Protestors Self-organized Actocracy ~200k Protestors Self-organized Actocracy Hong Kong ~200k Protestors Self-organized 9/26
  35. 35. Hong Kong ~200k Protestors Self-organized Actocracy ~200k Protestors Self-organized Actocracy Hong Kong ~200k Protestors Self-organized Hong Kong ~200k Protestors Self-organized Hong Kong ~200k Protestors Self-organized 9/26
  36. 36. )*+
  37. 37. )*+
  38. 38. )*+
  39. 39. )*+
  40. 40. )*+
  41. 41. Cable, Power, Radio Live Broadcasting 3/8
  42. 42. 3/19 Hackfoldr Live Video → Transcripts
  43. 43. 3/22
  44. 44. “Only a neutral ‘Net can connect people inside and outside of the wall. Communication reduces conflicts & misunderstanding � That was my only intention.” 0 #NetNeutrality
  45. 45. 3/24 EtherCalc Offline g0v.hackpad.com Offline
  46. 46. 3/26 #CivicJournalism
  47. 47. 3/29 Informed Review Are you affected by CSSTA? Enter company name to find out… 你被服貿了 ?
  48. 48. 3/30
  49. 49. #Loomio “Real democracy needs to include everyone.” Civil · Constitutional · Convention
  50. 50. “What we demand is that policy-making must have a deliberative democratic spirit and attitude.”
  51. 51. vTaiwan.tw 網路法規調適 e-Rulemaking InfoSecurity Telework Telemedicine e-Retail Privacy & De-identification Internet Tax MOOCs Data Levy &� Open Data Definition Equity-based Crowdfunding� Closely-held LLC
  52. 52. Rulemaking 2.0: Understanding and Getting Better Public Participation Using Social Media in Rulemaking: Possibilities and Barriers — Michael Herz — Cynthia R. Farina & Mary J. Newhart
  53. 53. 1. Lack of Stakeholder Awareness 2. Low Participation Literacy 3. Information Overload
  54. 54. 2014/12/09: Telework meeting 12/20: Hackath11n “We can’t find teleworker representatives…� Would you like to form an union?” 2014/12/09: Telework meeting 12/20: Hackath11n Taiwanese startups � can we not register at Cayman Islands? 可以不要去開曼設公司 ? — Jaclyn Tsai, Minister without Portfolio Minister Jaclyn Tsai:
  55. 55. Case Study: Closely-held LLCs https://vtaiwan.tw/closelyheld/ � 2/1 — Initial discussion (132 total ) � 3/12 — Public consultation � 3/17 — Working Group formed � 5/1 — Draft act sent to Legislature � 6/1 — Bipartisan committee approved!
  56. 56. Working Group Meetings
  57. 57. SayItSayItSayIt
  58. 58. Design Principles � Informative slides & Keyword lexicons � Neutral, non-stakeholder facilitators � Aiding (not replacing) public hearings � Safe Space — Civilized discussions only
  59. 59. Proposal Requirements � Main stakeholders must be netizens � Directly related to laws & regulations � Open-ended, without preset solutions � 30-day minimum for initial discussions
  60. 60. � 1 million website requests per month � 10,000 Subscribers � 1,000 Commenters � 45 Working Group members Engagement Metrics Net Promoter Score®: 85%
  61. 61. Tools � Civilized Construction Kit � � � � Focused! Conversation Method Civilized Construction Kit Focused Conversation
  62. 62. � � Ministries with @usernames 7-day guaranteed official replies� � Participants form Working Groups � Shared online-offline collaboration
  63. 63. Join.gov.tw ↔ vTaiwan.tw Government-run ↔ Volunteer-run Whole Lifecycle ↔ Early Consultation Opinion Polling ↔ Rough Consensus General Public ↔ Online Stakeholders (not yet) Open Source ↔ Open Source
  64. 64. Forks welcome!
  65. 65. Next stepsNext steps “My feeling is…” Next stepsSpecific Issue Crowd-sourced References Open Data for Analysis Deliberation Guaranteed
  66. 66. sheethub.com/au
  67. 67. " Group 1 (45%) # Group 2 (54%) Since the MOTC has already rejected Uber's administrative appeal, I think Taipei city government should cancel the company registration of "Taiwan Uber Inc.” When I am not in a hurry, I prefer to call Uber even if there are plenty of taxis in the street.
  68. 68. " Group 1 (43%) # Group 2 (56%) Since the MOTC has already rejected Uber's administrative appeal, I think Taipei city government should cancel the company registration of "Taiwan Uber Inc.” When I am not in a hurry, I prefer to call Uber even if there are plenty of taxis in the street. Since the MOTC has already rejected Uber's administrative appeal, I think Taipei city government should cancel the company registration of "Taiwan Uber I think it is the responsibility of the MOTC to actively outlaw unlicensed passenger vehicles. Currently, the only way for traditional taxis to survive is to join a taxi fleet. This is not due to a government policy, and UberX has subverted this unwritten rule. I think it is quite awesome!
  69. 69. , Reflections I think that we live in an technological era. Infrastructures & regulations shall progress along with the modern development. Drivers should be reviewed to protect and ensure the interests of both riders and drivers. Safety is the number one priority.
  70. 70. , Expectations The government should leverage this opportunity to challenge the taxi industry to improve their management & quality control system, so that drivers & riders would enjoy the same quality service as Uber. I think every effort should be made to shut down UberX’s unlawful activity. There is no need to ask the people to express an opinion.
  71. 71. 1. I think the government should set up a fair regulatory regime on transportation instead of protecting certain groups with vested interests.! 2. On the issue of paying taxes in Taiwan, Uber has the responsibility to put forward a responsive mechanism to adequately convince Taiwan's community.! 3. I think UberX should follow the practices of taxis and requires their vehicles to display the registration certificate, license and complete driver’s information at a visible place in the vehicle. , Suggestions
  72. 72. , Suggestions 4. I think transportation is similar to food and medicine in that it should be subject to more stringent definitions and checks than for other general service platforms.! 5. I think private passenger vehicles should be registered. They should be limited to two shifts per day in order to achieve the carpooling effect. An additional passenger protection insurance cover should also be purchased.! 6. I think it should be permissible for a for-hire driver to join multiple fleets and platforms.
  73. 73. $ $ $ - . / $ $ $ - / $ $ $ % - . / $ - / $ $ - / $ • uberX Private Vehicles are illegal - / $ • Declared illegal: 0 1 2 3 45#6 70 Comparative Analysis
  74. 74. 8/27 Public Deliberation
  75. 75. /
  76. 76. .
  77. 77. archive.tw -
  78. 78. Thanks to… @don-democracy ( ETBlue ipa tkalu tkirby ddio darbychang dylandy simonpai jimyhuang walkingice a-tsioh muan johnlinp hcchien thewayiam chiahao CYLI ' vtw.link� Helena titus001 dychien cttang isism peggy.lo pofeng kiang a0kman charlene stephanie sharon stella angelwong jasminelai jimhuang CLKao Jaclyn T.L.Lin ChiaHua Whiski T.H.Schee TonyQ Operators Moderators
  79. 79. “Whatever happens, we shall confront this challenge as individuals and as a group — through practical action,! one step at a time.”
  80. 80. Clicktivism Hacktivism
  81. 81. Clicktivism Hacktivism Like / Unlike
  82. 82. Clicktivism Hacktivism Link sharing Like / Unlike
  83. 83. Clicktivism Hacktivism Link sharing Like / Unlike Link sharing Q & A
  84. 84. Clicktivism Hacktivism Link sharing Like / Unlike Link sharing Q & AQ & A Discussion
  85. 85. Clicktivism Hacktivism Link sharing Like / Unlike Link sharing Q & AQ & A DiscussionDiscussion Deliberation
  86. 86. Clicktivism Hacktivism Link sharing Like / Unlike Link sharing Q & AQ & A DiscussionDiscussion Deliberation Agenda Setting

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