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Last month, we ran a quick half-day workshop for one of our clients. They had a great internal research group, and were such big believers in the value of research (!) that there were more requests than the internal staff could support.
They wanted to provide some research guidelines, tools and support to their Product Managers, Designers and Developers who were interested in doing research themselves, or in understanding and leveraging it better. This was essentially a “Research 102” workshop, for people who were mostly familiar but not experienced doing research. We didn’t try to cover everything you’d need to know or all types of research – in fact, we only addressed early interviews and usability studies. We talked about conducting the research as the moderator, since many best practices applied to both types of research. We also talked about stuff around research; important things to get right besides moderating. (From http://www.designmap.com/practice/user-research-102/)