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Kevin Cohn
Vice President of Operations
@Atypon
PSP Seminar, New York
11 October 2012
New Approaches for Connecting
with Your Users
Engagement
• Content delivery and monetization
solutions for publishers
• 13 million journal articles being
hosted by Literatum
About Atypon
2 Engagement: New Approaches for Connecting with Your Users
Selected Clients
3 Engagement: New Approaches for Connecting with Your Users
Engagement
4 Engagement: New Approaches for Connecting with Your Users
• Know who the user is
• Know what the user is interested in
• Use this knowledge to target content
to each user
What Does It Mean?
5 Engagement: New Approaches for Connecting with Your Users
A Lack of Targeting
Paid Content User Targeting
Scientific &
Scholarly
Yes No
Consumer &
Trade
No Yes
6 Engagement: New Approaches for Connecting with Your Users
Today: < 1%
7 Engagement: New Approaches for Connecting with Your Users
Goal: 25%
8 Engagement: New Approaches for Connecting with Your Users
• Incentivize users to register
• Lower the registration barrier
• Keep users logged in
• Target content to users
Engagement in 4 Steps
9 Engagement: New Approaches for Connecting with Your Users
• Free to registered users only
• Require registration to access
enhanced content
• Metered model
Incentivize Users to Register
10 Engagement: New Approaches for Connecting with Your Users
51M denials in 2011
Atypon-Hosted Publishers
11 Engagement: New Approaches for Connecting with Your Users
12 Engagement: New Approaches for Connecting with Your Users
13 Engagement: New Approaches for Connecting with Your Users
• 1Q10: Launched
The New York Times
• 2Q11: 224,000 paid digital subs
• 2Q12: 509,000 paid digital subs
14 Engagement: New Approaches for Connecting with Your Users
15 Engagement: New Approaches for Connecting with Your Users
16 Engagement: New Approaches for Connecting with Your Users
• Ask for less information on your
registration form
• Allow users to register using social
network accounts
Lower the Registration Barrier
17 Engagement: New Approaches for Connecting with Your Users
18 Engagement: New Approaches for Connecting with Your Users
• “Remember me”
• Social network accounts are
“always on”
• “Secure key” authentication
Keep Users Logged In
19 Engagement: New Approaches for Connecting with Your Users
• You’ve created reasons to register
• You’ve made it easier to register
• Users are registering
• You’re keeping users logged in
Engagement in 4 Steps
20 Engagement: New Approaches for Connecting with Your Users
Target Content
21 Engagement: New Approaches for Connecting with Your Users
Engagement: New Approaches for Connecting with Your Users22
• Binary: a document is either about a
topic (100%) or it is not (0%)
• Hierarchical: a document is about a
topic and all of its parents
Taxonomies
23 Engagement: New Approaches for Connecting with Your Users
Engagement: New Approaches for Connecting with Your Users24
• Better related search and content-
based recommendations
• Search results clustering (“more
results like this”)
Applications
25 Engagement: New Approaches for Connecting with Your Users
Engagement: New Approaches for Connecting with Your Users26
Engagement: New Approaches for Connecting with Your Users27
• Better networking and user-based
recommendations
• Search results ordered by
relevancy to each user
Applications
28 Engagement: New Approaches for Connecting with Your Users
• “Research Intent”
• Apply different weightings to
different rolling periods
Tuning
29 Engagement: New Approaches for Connecting with Your Users
• Know who the user is and what the
user is interested in
• Use probabilistic enrichment to
target content to each user
Summary
30 Engagement: New Approaches for Connecting with Your Users
Kevin Cohn
Vice President of Operations
@AtyponKCohn@Atypon.com
Thank You

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Engagement: New Approaches for Connecting with Your Users

  • 1. Kevin Cohn Vice President of Operations @Atypon PSP Seminar, New York 11 October 2012 New Approaches for Connecting with Your Users Engagement
  • 2. • Content delivery and monetization solutions for publishers • 13 million journal articles being hosted by Literatum About Atypon 2 Engagement: New Approaches for Connecting with Your Users
  • 3. Selected Clients 3 Engagement: New Approaches for Connecting with Your Users
  • 4. Engagement 4 Engagement: New Approaches for Connecting with Your Users
  • 5. • Know who the user is • Know what the user is interested in • Use this knowledge to target content to each user What Does It Mean? 5 Engagement: New Approaches for Connecting with Your Users
  • 6. A Lack of Targeting Paid Content User Targeting Scientific & Scholarly Yes No Consumer & Trade No Yes 6 Engagement: New Approaches for Connecting with Your Users
  • 7. Today: < 1% 7 Engagement: New Approaches for Connecting with Your Users
  • 8. Goal: 25% 8 Engagement: New Approaches for Connecting with Your Users
  • 9. • Incentivize users to register • Lower the registration barrier • Keep users logged in • Target content to users Engagement in 4 Steps 9 Engagement: New Approaches for Connecting with Your Users
  • 10. • Free to registered users only • Require registration to access enhanced content • Metered model Incentivize Users to Register 10 Engagement: New Approaches for Connecting with Your Users
  • 11. 51M denials in 2011 Atypon-Hosted Publishers 11 Engagement: New Approaches for Connecting with Your Users
  • 12. 12 Engagement: New Approaches for Connecting with Your Users
  • 13. 13 Engagement: New Approaches for Connecting with Your Users
  • 14. • 1Q10: Launched The New York Times • 2Q11: 224,000 paid digital subs • 2Q12: 509,000 paid digital subs 14 Engagement: New Approaches for Connecting with Your Users
  • 15. 15 Engagement: New Approaches for Connecting with Your Users
  • 16. 16 Engagement: New Approaches for Connecting with Your Users
  • 17. • Ask for less information on your registration form • Allow users to register using social network accounts Lower the Registration Barrier 17 Engagement: New Approaches for Connecting with Your Users
  • 18. 18 Engagement: New Approaches for Connecting with Your Users
  • 19. • “Remember me” • Social network accounts are “always on” • “Secure key” authentication Keep Users Logged In 19 Engagement: New Approaches for Connecting with Your Users
  • 20. • You’ve created reasons to register • You’ve made it easier to register • Users are registering • You’re keeping users logged in Engagement in 4 Steps 20 Engagement: New Approaches for Connecting with Your Users
  • 21. Target Content 21 Engagement: New Approaches for Connecting with Your Users
  • 22. Engagement: New Approaches for Connecting with Your Users22
  • 23. • Binary: a document is either about a topic (100%) or it is not (0%) • Hierarchical: a document is about a topic and all of its parents Taxonomies 23 Engagement: New Approaches for Connecting with Your Users
  • 24. Engagement: New Approaches for Connecting with Your Users24
  • 25. • Better related search and content- based recommendations • Search results clustering (“more results like this”) Applications 25 Engagement: New Approaches for Connecting with Your Users
  • 26. Engagement: New Approaches for Connecting with Your Users26
  • 27. Engagement: New Approaches for Connecting with Your Users27
  • 28. • Better networking and user-based recommendations • Search results ordered by relevancy to each user Applications 28 Engagement: New Approaches for Connecting with Your Users
  • 29. • “Research Intent” • Apply different weightings to different rolling periods Tuning 29 Engagement: New Approaches for Connecting with Your Users
  • 30. • Know who the user is and what the user is interested in • Use probabilistic enrichment to target content to each user Summary 30 Engagement: New Approaches for Connecting with Your Users
  • 31. Kevin Cohn Vice President of Operations @AtyponKCohn@Atypon.com Thank You