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Who needs Yammer – We have SharePoint!

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Session by Martina Grom at SPC Adriatics 2014, Zagreb.
For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool.
In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool.
You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.

Published in: Technology
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  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
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Who needs Yammer – We have SharePoint!

  1. 1. Who needs Yammer – we have SharePoint! MARTINA GROM, @MAGROM, OFFICE 365 MVP, ATWORK
  2. 2. Who needs Yammer – we have SharePoint! For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool. In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool. You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.
  3. 3. About me Knowledge increases by sharing. So, pass it on! Knowledge increases by sharing. So, pass it on!
  4. 4. Office 365 | Overview Services from Microsoft
  5. 5. Dream… #worklikeanetwork
  6. 6. Reality
  7. 7. The most important social tool is….
  8. 8. The most important social tool is…. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Usage of Social Tools DE AT CH US E-Mail Intranets, Teamsites Video Conferencing Instant Messaging Social Networks, Microblogging
  9. 9. SharePoint vs. Yammer Structured Data Top Down Corporate News Forms, Policies, Procedures, Processes Wiki Internal Blogs Many to many communication BYOD Simple and Fast Less Hierarchical Informal
  10. 10. How most SharePoint Projects look like
  11. 11. What the User expects
  12. 12. SharePoint Social or Yammer? Social in thecloud Social on-premises
  13. 13. Why not SharePoint AND Yammer?
  14. 14. However, teams are overwhelmed. 38% time lost duplicating work. 58% spend over an hour per day looking for information. 61% office time spent coordinating collaboration. Sources: IDC; Forrester Research; McKinsey.
  15. 15. http://www.youtube.com/watch?v=QIqA_YKeb oc
  16. 16. EXAMPLES AND DEMO
  17. 17. How Microsoft uses Yammer? Social instead of Distribution lists Know-How Documentation X-group Team Collaboration External Networks Result-driven Pull-Method Organic Development Less Regulations
  18. 18. „We handle offensive social posts exactly the same way we would an offensive email.” Chris Slemp, Microsoft IT
  19. 19. TIPS AND BEST PRATICES
  20. 20. Guidelines in any social network Be smart Be polite Be aware Get connected Connect locations in the same region Reply to new ideas or suggestions Collaborate on Content Share Best Practices Ask questions Post photos of team members in action Welcome new team members Share Challenges & Success Share Knowledge
  21. 21. Audience size Which Tool When? Urgency
  22. 22. How to start?
  23. 23. Do you have the right factors for success? Clarity of Purpose What do you want from your network? Executive Support & Participation Will this be an official channel for collaboration? Effective Community Management Are the right people involved? Integrations Is Yammer connected to your current platforms?
  24. 24. The Social Journey
  25. 25. Customer Engagement Maturity Model MATURITY High BUSNESS VALUE / BENEFIT Low BASIC FOUNDATIONAL OPTIMIZE TRANSFORM Customer Employee People Process Technology Levers Engagement People Siloed efforts transform to open exchanges. Process Collaboration partially integrated into business processes Technology Integrated across LOB apps.
  26. 26. Listen and Learn
  27. 27. Badge yourself https://about.yammer.com/certifications/
  28. 28. Four Factors for a Successful Journey
  29. 29. What to expect
  30. 30. Office Graph and Delve Codename Oslo Support Tickets CRM Product Catalog Reviews
  31. 31. Groups Unifies People, Profiles, Conversations, Emails, Calendars, and Files across Office 365 and beyond. Provides you with a rich and seamless collaboration experience across applications
  32. 32. Office Graph Content and signals across Office 365 auto-populating the Office Graph for teams. Insights derived with machine learning to help YOU get the job done right NOW
  33. 33. Roadmaps • http://office.microsoft.com/en-001/products/office-365-roadmap- FX104343353.aspx
  34. 34. Yammer Roadmap • https://about.yammer.com/success/engage/grow-your-network/ release-schedule/
  35. 35. Useful Links • Yammer Success Center / Yammer Roadmap • Office 365 Success Center • Office 365 Roadmap • Office 365 Learning Center • Cloudusergroup in Facebook • Blog atwork • Office 365 MVP Blog
  36. 36. questions? BLOG.ATWORK.AT ATWORK
  37. 37. thank you. SHAREPOINT AND PROJECT CONFERENCE ADRIATICS ZAGREB, 10/15/2014 - 10/16/2014

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