Your Passport to Global Growth
Cross-Border Trade Roadmap (Agenda)• Cross-Border Opportunity• Roadmap for Cross-Border Expansion1. Global Fulfillment: Se...
International Logistics and Fulfillment• Hurdles• Hidden Carrier Fees• Billable/Dimensional Weight• Refused and Rejected P...
Cross-Border: Challenge vs Opportunity$$$$*eCommerce volume represents relative figures, not absolute valuesSource: Forres...
Leading Global MarketplacesCanadaAustraliaBrazilChinaUKGermanyFranceItalySpainJapanTake-Away Tip:Use marketplacesto valida...
Establishing a Local Presence• Hosting• Global CDN• Localized data centers• Country-specific laws (Safe Harbor, Patriot Ac...
Retailer Case Study: QVC Italy
Retailer Case Study: QVC Italia• QVC Italia launched e-commerce in September 2011 usingMagento EE• Challenging implementat...
Get “landedcost” rightSeparate assetsfrome-commercefunctionalityInternationalbuyers want alocal experienceUsemarketplaces ...
Additional slides
Retailer Case Study: QVC ItaliaA successful story
Resources• Translation• Cross-Border Trade Checklist• Retailer’s Guide to International Tax
Magento Your Passport to Global Growth | Imagine 2013 Business solution
Magento Your Passport to Global Growth | Imagine 2013 Business solution
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Magento Your Passport to Global Growth | Imagine 2013 Business solution

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Magento Your Passport to Global Growth | Imagine 2013 Business solution

  1. 1. Your Passport to Global Growth
  2. 2. Cross-Border Trade Roadmap (Agenda)• Cross-Border Opportunity• Roadmap for Cross-Border Expansion1. Global Fulfillment: Serving international buyers2. Using Marketplaces to Validate Foreign Markets3. Establishing a Local Presence• Retailer Case Study• Resources
  3. 3. International Logistics and Fulfillment• Hurdles• Hidden Carrier Fees• Billable/Dimensional Weight• Refused and Rejected Packages• Credit Card Chargebacks & Fraud• Global Trade Compliance• Solutions• Fulfillment Services• 3rd Party SolutionsTake-Away Tip:Get “landed cost”right
  4. 4. Cross-Border: Challenge vs Opportunity$$$$*eCommerce volume represents relative figures, not absolute valuesSource: Forrester Online Retail Forecasts: Europe, US, Latin America, AsiaeCommerce(2012)*Operational Challenge
  5. 5. Leading Global MarketplacesCanadaAustraliaBrazilChinaUKGermanyFranceItalySpainJapanTake-Away Tip:Use marketplacesto validate newmarkets
  6. 6. Establishing a Local Presence• Hosting• Global CDN• Localized data centers• Country-specific laws (Safe Harbor, Patriot Act)• Localization• Translation• Customer Service• Payment MethodsTake-Away Tip:Separate assetsfrom e-commercefunctionalityTake-Away Tip:Internationalbuyers want alocal experience
  7. 7. Retailer Case Study: QVC Italy
  8. 8. Retailer Case Study: QVC Italia• QVC Italia launched e-commerce in September 2011 usingMagento EE• Challenging implementation:• Complex business features• Italian-specific requirements• Very complex integration with backend systems• Leveraged Magento EE extensibility and the extension market• QVC.it was launched in only 3 monthsTake-Away Tip:Know therequirements of eachmarket
  9. 9. Get “landedcost” rightSeparate assetsfrome-commercefunctionalityInternationalbuyers want alocal experienceUsemarketplaces tovalidate newmarketsTake-Away TipsKnow therequirements ofeach market
  10. 10. Additional slides
  11. 11. Retailer Case Study: QVC ItaliaA successful story
  12. 12. Resources• Translation• Cross-Border Trade Checklist• Retailer’s Guide to International Tax

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